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Remote Directv Customer Service Representative Jobs in Kentucky

McKesson

Customer Service Representative

Louisville, KY · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local ... Job Summary: The Customer Care Representative serves as a frontline customer experience ...

McKesson

Customer Service Representative

Louisville, KY · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local ... Job Summary: The Customer Care Representative serves as a frontline customer experience ...

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All JobsDirectv Customer Service Representative JobsRemote Directv Customer Service Representative JobsRemote Directv Customer Service Representative Jobs in Kentucky

Remote Directv Customer Service Representative information

What is the difference between Remote Directv Customer Service Representative vs Remote Dish Network Customer Service Representative?

AspectRemote Directv Customer Service RepresentativeRemote Dish Network Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Industry UsageTelevision and entertainment servicesTelevision and entertainment services
Common Search IntentCustomer support, billing, technical issuesCustomer support, billing, technical issues

Both roles involve remote customer service within the entertainment industry, requiring similar credentials and work environments. The main difference lies in the specific service provider—Directv versus Dish Network—each with slightly different product lines and customer bases. Candidates interested in remote customer support for satellite TV providers can consider both roles based on their preferences and experience.

How do I become a remote Directv customer service representative?

To become a remote Directv customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service. Employers often require familiarity with computer systems and remote communication tools, and some positions may require specific training or certifications. Applying through the company's careers page or job boards is common for open positions.

What are popular job titles related to Remote Directv Customer Service Representative jobs in Kentucky?

For Remote Directv Customer Service Representative jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Directv Customer Service Representative jobs in Kentucky look for?

The top searched job categories for Remote Directv Customer Service Representative jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Directv Customer Service Representative jobs?

Cities in Kentucky with the most Remote Directv Customer Service Representative job openings:

Remote Directv Customer Service Representative jobs near you
Infographic showing various Remote Directv Customer Service Representative job openings in Kentucky as of July 2026, with employment types broken down into 68% Full Time, 10% Part Time, 11% Temporary, and 11% Contract. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Fort Campbell, KY • Remote

$14/hr

Full-time

Re-posted 8 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers