We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...
... with on call duty as necessary on weekends and holidays. This position is part-time around your ... Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted ...
Quick apply
... with on call duty as necessary on weekends and holidays. This position is part-time around your ... Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted ...
... with on call duty as necessary on weekends and holidays. This position is part-time around your ... Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted ...
... with on call duty as necessary on weekends and holidays. This position is part-time around your ... Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted ...
Lockheed Martin Aeronautics in Fort Worth, Texas is seeking a full-time Product/Software Support Engineer. In this role, you will will be primarily responsible for software maintenance and ...
Lockheed Martin Aeronautics in Fort Worth, Texas is seeking a full-time Product/Software Support Engineer. In this role, you will will be primarily responsible for software maintenance and ...
... to be on call during their On-call assigned time and attend to production issues timely. This ... and Support. 2 years work in best practices of software development, system integration, unit ...
... to be on call during their On-call assigned time and attend to production issues timely. This ... and Support. 2 years work in best practices of software development, system integration, unit ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
Salary: - Software Support Specialist Reports To: Director of Customer Support Location: On-Site ... Monday Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Quick apply
Software Support Specialist
Waco, TX · On-site
Salary: - Software Support Specialist Reports To: Director of Customer Support Location: On-Site ... Monday Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Quick apply
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
Software Support Specialist
Waco, TX · On-site
- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...
... with on call duty as necessary on weekends and holidays. This position is part-time around your ... Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted ...
... with on call duty as necessary on weekends and holidays. This position is part-time around your ... Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted ...
Director of Software Support Engineering As a Director of Software Support Engineering within our Enterprise Technology organization, you'll lead the engineering teams responsible for the reliability ...
Director of Software Support Engineering As a Director of Software Support Engineering within our Enterprise Technology organization, you'll lead the engineering teams responsible for the reliability ...
The role involves providing technical support for Mainframe Storage Management software, ensuring ... the weekend on-call rotation for Severity 1 support. • Expand product knowledge, technical ...
The role involves providing technical support for Mainframe Storage Management software, ensuring ... the weekend on-call rotation for Severity 1 support. • Expand product knowledge, technical ...
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Desktop Support Engineer
Houston, TX · On-site
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Desktop Support Engineer
Houston, TX · On-site
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Quick apply
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Desktop Support Engineer
Houston, TX · On-site
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Desktop Support Engineer
Houston, TX · On-site
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...
Support Engineer
Dallas, TX · Hybrid
... on call coverage for any escalated issues to P2 or P1. The definition of incident priority levels ... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ...
Support Engineer
Dallas, TX · Hybrid
... on call coverage for any escalated issues to P2 or P1. The definition of incident priority levels ... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ...
IRMI is seeking a DFW-based Software Support Analyst to join our IT team. In this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues ...
Quick apply
IRMI is seeking a DFW-based Software Support Analyst to join our IT team. In this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues ...
On Call Software Support Engineer information
What is the difference between On Call Software Support Engineer vs Customer Support Technician?
| Aspect | On Call Software Support Engineer | Customer Support Technician |
|---|---|---|
| Credentials | Typically requires a degree in Computer Science or related field, plus technical certifications | Often requires a high school diploma or associate degree, with some technical certifications |
| Work Environment | Primarily office-based, with on-call shifts for troubleshooting | Customer-facing roles, often in call centers or retail locations |
| Employer & Industry | Tech companies, software providers, IT services | Retail, telecom, consumer electronics |
| Search & Comparison Intent | Technical troubleshooting, software support, on-call roles | Customer service, technical assistance, support roles |
The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.
- Remote Diagnostic Engineer
- Remote Email Security Engineer
- Manager Systems Support Engineer
- Technical Support Engineer
- Junior Desktop Support Engineer
- Weekend Technical Support Engineer Remote
- Apple Hardware Engineer
- Night Shift Ls Dyna Engineer
- Contract Production Support Engineer
- Technical Support Engineer Remote
Job description
GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.
Our Product Engineering group is responsible for GLG’s technology platforms that connect GLG’s clients with insights needed to make important business decisions. We're seeking a Software Support Engineer to help improve and maintain GLG’s software that matches companies around the world with experts who can help them make decisions on demand. As a part of our Product Engineering team, you’ll pair with other engineers, product managers, and users to help resolve issues and improve our technology.
Key Responsibilities Include (but are not limited to):
- Help ensure the continuous operation and reliability of GLG's critical systems.
- Interface with Engineering and Helpdesk to triage and resolve system issues.
- Diagnose and resolve issues when identified.
- Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people.
An Ideal Candidate Will Have the Following:
- A degree in computer science (or related engineering degree), or demonstrable equivalent technical proficiency is required.
- A growth mindset, and an eagerness to learn new languages and technologies used across GLG including JavaScript, TypeScript, Python, and SQL.
- Experience using Claude, Copilot, Opencode and other AI Toolsets.
- A strong interest in problem solving and collaboration.
- The ability to investigate and diagnose system problems.
- The ability to effectively communicate between audiences of differing technical skill levels.
About GLG
Sourced by ZipRecruiter
Industry
Library and information services
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1998