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On Call Software Support Engineer Jobs in Texas (NOW HIRING)

GLG

Software Support Engineer

Austin, TX · On-site

We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...

GLG

Software Support Engineer

Austin, TX · On-site

We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...

Amat

Global Software Support Engineer I

Austin, TX · On-site

$70K - $95K/yr

... support via Software Ticketing system. 3. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. 4. ...

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...

AxisCare

Software Support Specialist

Waco, TX

- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...

IRMI

Software Support Analyst - Hybrid

Dallas, TX · On-site

IRMI is seeking a DFW-based Software Support Analyst to join our IT team. In this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues ...

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All JobsOn Call Software Support Engineer JobsOn Call Software Support Engineer Jobs in Texas

On Call Software Support Engineer information

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as an on call software support engineer?

Yes, on call software support engineers are typically required to be available outside regular working hours to address urgent technical issues. This often involves rotating schedules and the use of communication tools like phone or chat to provide timely assistance. Being on call is a common part of the role to ensure continuous support for users or systems.

What are the most commonly searched types of Software Support Engineer jobs in Texas?

The most popular types of Software Support Engineer jobs in Texas are:

What are popular job titles related to On Call Software Support Engineer jobs in Texas?

For On Call Software Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching On Call Software Support Engineer jobs in Texas look for?

The top searched job categories for On Call Software Support Engineer jobs in Texas are:

On Call Software Support Engineer jobs near you
Infographic showing various On Call Software Support Engineer job openings in Texas as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution.

Software Support Engineer

GLG

Austin, TX • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.
Our Product Engineering group is responsible for GLG's technology platforms that connect GLG's clients with insights needed to make important business decisions.  We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand.  As a part of our Product Engineering team, you'll pair with other engineers, product managers, and users to help resolve issues and improve our technology.
Key Responsibilities Include (but are not limited to):
  • Help ensure the continuous operation and reliability of GLG's critical systems.
  • Interface with Engineering and Helpdesk to triage and resolve system issues.
  • Diagnose and resolve issues when identified.
  • Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people.
An Ideal Candidate Will Have the Following:
  • A degree in computer science (or related engineering degree), or demonstrable equivalent technical proficiency is required.
  • A growth mindset, and an eagerness to learn new languages and technologies used across GLG including JavaScript, TypeScript, Python, and SQL.
  • Experience using Claude, Copilot, Opencode and other AI Toolsets. 
  • A strong interest in problem solving and collaboration.
  • The ability to investigate and diagnose system problems.
  • The ability to effectively communicate between audiences of differing technical skill levels.

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