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On Call Software Support Engineer Jobs in Texas (NOW HIRING)

GLG

Software Support Engineer

Austin, TX · On-site

We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...

Natera

Software Support Engineer III

Austin, TX · On-site

$80K - $100K/yr

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

Kiongroup

Software Engineer - Tech Support

Plano, TX

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Kiongroup

Software Engineer - Tech Support

Plano, TX · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) ... Monday - Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...

AxisCare

Software Support Specialist

Waco, TX · On-site

Salary: - Software Support Specialist Reports To: Director of Customer Support Location: On-Site ... Monday Friday, 8am-5pm * On-call as necessary - work that exceeds 40 hours per week is time and a ...

Vitol

Desktop Support Engineer

Houston, TX

Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...

Vitol

Desktop Support Engineer

Houston, TX

Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...

Vitol

Desktop Support Engineer

Houston, TX · On-site

Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Will be required to work beyond normal business hours and be on call * Create and maintain ...

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All JobsOn Call Software Support Engineer JobsOn Call Software Support Engineer Jobs in Texas

On Call Software Support Engineer information

What engineers make $300,000 a year?

Senior software engineers, especially those with specialized skills in areas like machine learning, cloud computing, or cybersecurity, can earn $300,000 or more annually. High-level roles often require extensive experience, advanced certifications, and work in competitive tech environments or leadership positions.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in specialized fields like machine learning, AI, or working at top tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires advanced skills, extensive experience, and often leadership roles or equity compensation.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as a software engineer?

Yes, many software engineers, including support engineers, are required to be on call to address urgent issues, troubleshoot problems, and ensure system reliability outside of regular working hours. On-call duties often involve monitoring tools, communication skills, and sometimes rotating schedules to provide 24/7 support.

How much do OnCall software engineers make?

On Call Software Support Engineers typically earn between $60,000 and $90,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries, especially in competitive markets.
What are the most commonly searched types of Software Support Engineer jobs in Texas? The most popular types of Software Support Engineer jobs in Texas are:
What are popular job titles related to On Call Software Support Engineer jobs in Texas? For On Call Software Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching On Call Software Support Engineer jobs in Texas look for? The top searched job categories for On Call Software Support Engineer jobs in Texas are:
What cities in Texas are hiring for On Call Software Support Engineer jobs? Cities in Texas with the most On Call Software Support Engineer job openings:
On Call Software Support Engineer jobs near you
Software Support Engineer

Software Support Engineer

GLG

Austin, TX • On-site

Other

Posted 19 days ago

Job description

GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.
Our Product Engineering group is responsible for GLG's technology platforms that connect GLG's clients with insights needed to make important business decisions.  We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand.  As a part of our Product Engineering team, you'll pair with other engineers, product managers, and users to help resolve issues and improve our technology.
Key Responsibilities Include (but are not limited to):
  • Help ensure the continuous operation and reliability of GLG's critical systems.
  • Interface with Engineering and Helpdesk to triage and resolve system issues.
  • Diagnose and resolve issues when identified.
  • Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people.
An Ideal Candidate Will Have the Following:
  • A degree in computer science (or related engineering degree), or demonstrable equivalent technical proficiency is required.
  • A growth mindset, and an eagerness to learn new languages and technologies used across GLG including JavaScript, TypeScript, Python, and SQL.
  • Experience using Claude, Copilot, Opencode and other AI Toolsets. 
  • A strong interest in problem solving and collaboration.
  • The ability to investigate and diagnose system problems.
  • The ability to effectively communicate between audiences of differing technical skill levels.

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