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On Call Software Support Engineer Jobs in Texas (NOW HIRING)

Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...

Configure, maintain, and support appraisal software, integrations, and user accounts. Monitor ... Participate in on-call or after-hours support as needed for critical system issues. _____ Required ...

Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...

Configure, maintain, and support appraisal software, integrations, and user accounts. * Monitor ... Participate in on-call or after-hours support as needed for critical system issues. _____ Required ...

Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...

... software • Develop new observability tools to facilitate faster and easier mitigation of ... work on-call/stand-by, weekends and holidays as needed. • Work location is in a warehouse ...

Will provide first call case resolution, software/network troubleshooting and proactive support ... Availability for on-call 24x7 within scheduled times and be able to travel when needed * Mentor ...

Showing results 21-40

On Call Software Support Engineer information

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

What are the most commonly searched types of Software Support Engineer jobs in Texas? The most popular types of Software Support Engineer jobs in Texas are:
What job categories do people searching On Call Software Support Engineer jobs in Texas look for? The top searched job categories for On Call Software Support Engineer jobs in Texas are:
Infographic showing various On Call Software Support Engineer job openings in Texas as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution.

Software Support Specialist

Hi-Tech Solutions

Keller, TX • On-site

Full-time

Re-posted 28 days ago


Job description

Company Description

Work in the world's largest equity derivatives clearing organization. We are dedicated to promoting stability and financial integrity in the marketplaces that we serve by focusing on sound risk management principles. By acting as guarantor, we ensure that the obligations of the contracts we clear are fulfilled.

Job Description
  • Provide expertise in implementing and supporting various third party software packages in support of our clients systems. 
  • Work under general supervision; typically reports to a project leader or manager.
  •  Configure production, development and testing environments and ensure availability of these application services. 
  • Use high-level expertise with products to advise on design and assist with development of applications using these tools. 
  • Provide performance tuning of components and services as well as availability in disaster recovery. 
  • Implement and manage monitoring technologies for software, server, and network platforms. 
  •  Resolve configuration-related problems. 
  • Assist production support and development staff in debugging application defects.
  • Perform other duties as assigned. 
Qualifications

Solid understanding of:

o Systems administration and change management practices 

o J2EE application servers.

o Message-oriented middleware.

o Internet/Web based technologies.

o Web based security technologies

o LDAP Directory engineering and administration

o Enterprise Monitoring and reporting tools

o File transfer protocols including SFTP

o Encryption technologies (SSL/TLS, PKI Infrastructure management)

o Solid understanding of security controls as applied to software technologies. 

High school diploma or equivalent, Bachelor's degree in a related area preferred

3-5 years of related experience with 

o Minimum 4 years experience working in a distributed multi-platform environment.

o Minimum 3 years experience in Linux and Windows environments and supporting 3rd party software

o Minimum 2 years experience supporting enterprise monitoring technologies.


Certificates:

Cisco CCNP, Microsoft MCSE, Unix/Linux certifications those related to mainframe, storage or DBMS a plus.


Additional Information

Andy Bundad

Technical Recruiter 

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Hi-Tech Solutions, Inc. | Information Technology Consulting

Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181

Direct Phone: 630-473-6463

www.htsconsulting.com