Software Support Specialist
Keller, TX · On-site
... engineering and administration o Enterprise Monitoring and reporting tools o File transfer ... supporting 3rd party software o Minimum 2 years experience supporting enterprise monitoring ...
Keller, TX · On-site
... engineering and administration o Enterprise Monitoring and reporting tools o File transfer ... supporting 3rd party software o Minimum 2 years experience supporting enterprise monitoring ...
Keller, TX · On-site
... engineering and administration o Enterprise Monitoring and reporting tools o File transfer ... supporting 3rd party software o Minimum 2 years experience supporting enterprise monitoring ...
Lubbock, TX · On-site
The software engineer will work with a lean, capable engineering team on websites, digital forms ... The Delivery & Support Engineer is responsible for delivering high‑quality technical and ...
Lubbock, TX · On-site
The software engineer will work with a lean, capable engineering team on websites, digital forms ... The Delivery & Support Engineer is responsible for delivering high‑quality technical and ...
Job Summary Overview: The Field Services Support Engineer will assist clients by providing ... Knowledge of PC/MAC hardware, software, networking, Active Directory system administration tasks ...
Job Summary Overview: The Field Services Support Engineer will assist clients by providing ... Knowledge of PC/MAC hardware, software, networking, Active Directory system administration tasks ...
Richardson, TX · On-site
Provide Tier I and Tier II technical support for hardware, software, network, mobile device, and ... Participate in after-hours support or on-call rotations as required. * Recommend improvements to ...
Richardson, TX · On-site
Provide Tier I and Tier II technical support for hardware, software, network, mobile device, and ... Participate in after-hours support or on-call rotations as required. * Recommend improvements to ...
Job Summary Overview: The Field Services Support Engineer will assist clients by providing ... Knowledge of PC/MAC hardware, software, networking, Active Directory system administration tasks ...
Job Summary Overview: The Field Services Support Engineer will assist clients by providing ... Knowledge of PC/MAC hardware, software, networking, Active Directory system administration tasks ...
Richardson, TX · On-site
Provide Tier I and Tier II technical support for hardware, software, network, mobile device, and ... Participate in after-hours support or on-call rotations as required. * Recommend improvements to ...
Richardson, TX · On-site
Provide Tier I and Tier II technical support for hardware, software, network, mobile device, and ... Participate in after-hours support or on-call rotations as required. * Recommend improvements to ...
Phone, email, and remote connection software are utilized to resolve customer issues and achieve ... The position will require some travel and after-hours on-call support time. ESSENTIAL FUNCTIONS
Phone, email, and remote connection software are utilized to resolve customer issues and achieve ... The position will require some travel and after-hours on-call support time. ESSENTIAL FUNCTIONS
Phone, email, and remote connection software are utilized to resolve customer issues and achieve ... The position will require some travel and after-hours on-call support time. ESSENTIAL FUNCTIONS
Phone, email, and remote connection software are utilized to resolve customer issues and achieve ... The position will require some travel and after-hours on-call support time. ESSENTIAL FUNCTIONS
Austin, TX · On-site
Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...
Austin, TX · On-site
Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...
Dallas, TX · On-site +1
Configure, maintain, and support appraisal software, integrations, and user accounts. Monitor ... Participate in on-call or after-hours support as needed for critical system issues. _____ Required ...
Dallas, TX · On-site +1
Configure, maintain, and support appraisal software, integrations, and user accounts. Monitor ... Participate in on-call or after-hours support as needed for critical system issues. _____ Required ...
Austin, TX · On-site
Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...
Austin, TX · On-site
Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...
Dallas, TX · On-site
Configure, maintain, and support appraisal software, integrations, and user accounts. * Monitor ... Participate in on-call or after-hours support as needed for critical system issues. _____ Required ...
Quick apply
Dallas, TX · On-site
Configure, maintain, and support appraisal software, integrations, and user accounts. * Monitor ... Participate in on-call or after-hours support as needed for critical system issues. _____ Required ...
Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...
Quick apply
Provide after-hours support as part of an operations on-call rotation to maintain high availability ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...
Tesla is looking for a highly motivated Application Support Engineer to join their Factory Software team. This role involves ensuring the operational health of manufacturing systems by blending SRE ...
Tesla is looking for a highly motivated Application Support Engineer to join their Factory Software team. This role involves ensuring the operational health of manufacturing systems by blending SRE ...
Qualifications & Skills Educational Background: - Bachelor's degree in Engineering, Computer ... supporting manufacturing software solutions (Opcenter, MES, APS, QMS, or similar). - Hands-on ...
Qualifications & Skills Educational Background: - Bachelor's degree in Engineering, Computer ... supporting manufacturing software solutions (Opcenter, MES, APS, QMS, or similar). - Hands-on ...
We are on the lookout for an experienced SAP BTP Development Support Engineer for developing ... best practices of software development, system integration, unit testing and application ...
We are on the lookout for an experienced SAP BTP Development Support Engineer for developing ... best practices of software development, system integration, unit testing and application ...
Haslet, TX · On-site
... software • Develop new observability tools to facilitate faster and easier mitigation of ... work on-call/stand-by, weekends and holidays as needed. • Work location is in a warehouse ...
Haslet, TX · On-site
... software • Develop new observability tools to facilitate faster and easier mitigation of ... work on-call/stand-by, weekends and holidays as needed. • Work location is in a warehouse ...
This console is primarily ground software support which is able to fix displays, perform data post ... specialist on-call roster. Responsibilities: * Become familiar with IM's Space Data Network ...
Quick apply
This console is primarily ground software support which is able to fix displays, perform data post ... specialist on-call roster. Responsibilities: * Become familiar with IM's Space Data Network ...
Qualifications & Skills Educational Background: - Bachelor's degree in Engineering, Computer ... supporting manufacturing software solutions (Opcenter, MES, APS, QMS, or similar). - Hands-on ...
Qualifications & Skills Educational Background: - Bachelor's degree in Engineering, Computer ... supporting manufacturing software solutions (Opcenter, MES, APS, QMS, or similar). - Hands-on ...
Will provide first call case resolution, software/network troubleshooting and proactive support ... Availability for on-call 24x7 within scheduled times and be able to travel when needed * Mentor ...
Will provide first call case resolution, software/network troubleshooting and proactive support ... Availability for on-call 24x7 within scheduled times and be able to travel when needed * Mentor ...
| Aspect | On Call Software Support Engineer | Customer Support Technician |
|---|---|---|
| Credentials | Typically requires a degree in Computer Science or related field, plus technical certifications | Often requires a high school diploma or associate degree, with some technical certifications |
| Work Environment | Primarily office-based, with on-call shifts for troubleshooting | Customer-facing roles, often in call centers or retail locations |
| Employer & Industry | Tech companies, software providers, IT services | Retail, telecom, consumer electronics |
| Search & Comparison Intent | Technical troubleshooting, software support, on-call roles | Customer service, technical assistance, support roles |
The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Work in the world's largest equity derivatives clearing organization. We are dedicated to promoting stability and financial integrity in the marketplaces that we serve by focusing on sound risk management principles. By acting as guarantor, we ensure that the obligations of the contracts we clear are fulfilled.
Solid understanding of:
o Systems administration and change management practices
o J2EE application servers.
o Message-oriented middleware.
o Internet/Web based technologies.
o Web based security technologies
o LDAP Directory engineering and administration
o Enterprise Monitoring and reporting tools
o File transfer protocols including SFTP
o Encryption technologies (SSL/TLS, PKI Infrastructure management)
o Solid understanding of security controls as applied to software technologies.
High school diploma or equivalent, Bachelor's degree in a related area preferred
3-5 years of related experience with
o Minimum 4 years experience working in a distributed multi-platform environment.
o Minimum 3 years experience in Linux and Windows environments and supporting 3rd party software
o Minimum 2 years experience supporting enterprise monitoring technologies.
Certificates:
Cisco CCNP, Microsoft MCSE, Unix/Linux certifications those related to mainframe, storage or DBMS a plus.
Andy Bundad
Technical Recruiter
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Hi-Tech Solutions, Inc. | Information Technology Consulting
Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181
Direct Phone: 630-473-6463
www.htsconsulting.com