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Remote Software Support Engineer Jobs in Garland, TX

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Configure, maintain, and support appraisal software, integrations, and user accounts. Monitor ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Participate in product testing and validation of software fixes and new features. * Continuously ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

New

Experlogix

Product Support Engineer

Dallas, TX · Remote

Participate in product testing and validation of software fixes and new features. * Continuously ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

New

IT America Inc

Murex Support Engineer

Dallas, TX · Remote

Remote, USA Duration: Long term contract Role Summary: We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale ...

Turvo

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...

Emergent Software

Software Engineer Team Lead

Fort Worth, TX · On-site +1

$120K - $140K/yr

This role is fully remote working a 9/80 schedule with alternating Fridays off. Candidates must be ... Lead and support a growing team of software engineers through mentorship, coaching, and technical ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Garland, TX

Remote Software Support Engineer information

See Garland, TX salary details

$38.2K

$87.6K

$160.9K

How much do remote software support engineer jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote software support engineer in Garland, TX is $87,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $120,800.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Garland, TX? For Remote Software Support Engineer jobs in Garland, TX, the most frequently searched job titles are:
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What cities near Garland, TX are hiring for Remote Software Support Engineer jobs? Cities near Garland, TX with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Garland, TX as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $87,596 per year, or $42.1 per hour.

Remote Software Engineer

Quest Diagnostics Incorporated

Dallas, TX • On-site, Remote

$100K - $125K/yr

Full-time

Posted 14 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description

Description

SAIC seeks a highly experienced and energetic Software Engineer to support the US Space Force, Space Systems Command, in performing operational maintenance and sustainment of ground-based radars critical to US and Allied strategic missile surveillance, warning, defense, and space surveillance missions. In support of the government customer, the SAIC Program Manager, and the Chief Engineer, the Software Engineer is responsible for responsive and coherent planning, development, and delivery of PARCS and UEWR assessment of systems and networks within the environments to identify where those systems and networks deviate from acceptable configurations, enclave policy, or local policy. This position is located in Colorado Springs, CO.

Job Duties:

  • Responsible for code development and code deployment for the software version releases which modifies the software baseline of the BMEWS/PAVE PAWS ground-based radar sensors
  • Designs, develops, documents, tests and debugs application software.
  • Conducts analysis and collaborates with subject matter experts in the planning, design, development, and utilization of electronic data processing systems for information storage, processing, presentation, manipulation, display, or reporting.
  • Ability to support system integration, test, development, and execution of various types of complex systems.
  • Develops technical solutions to complex problems, which require the regular use of ingenuity and creativity.
  • Participate in troubleshooting systems to resolve complex issues, interact, and coordinate with engineers responsible for sustaining operational and test systems

Qualifications

  • (5+) years experience
  • US Citizenship required
  • Ability to obtain a Secret Clearance
  • Experience developing software with C/C++, Java, Python and FORTRAN
  • Experience with real-time embedded software for ground-based radar
  • Experience in Agile development methodologies

Desired:

  • Experience leading agile software development teams
  • Experience as a Product Owner
  • Experience sustaining PARCS, or other Strategic Warning and Surveillance radar systems such as PAVE PAWS and UEWR
  • Knowledge of the Integrated Tactical Warning and Attack Assessment mission and associated enterprise

Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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