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Remote Software Support Engineer Jobs in Schertz, TX

Sr Java SDET - 100% Remote

San Antonio, TX ยท On-site +1

$51.75 - $65.75/hr

Please share me your resume to Arun.k(at)klap6(dot)com Job Details Java SDET Testing 1 Year Contract San Antonio, TX (100% Remote) Work closely with software engineers to build quality by ensuring ...

Sr Java SDET - 100% Remote

San Antonio, TX ยท Remote

$51.75 - $65.75/hr

Please share me your resume to Arun.k(at)klap6(dot)com Job Details Java SDET Testing 1 Year Contract San Antonio, TX (100% Remote) Work closely with software engineers to build quality by ensuring ...

Software Integration Engineer

San Antonio, TX ยท On-site +1

$125K - $175K/yr

We're looking for an experienced software integration engineer to lead Validation & Verification (V ... Support development of either the planning stack or the embedded safety MCU * Generate ...

Software Integration Engineer

San Antonio, TX ยท Remote

$125K - $175K/yr

We're looking for an experienced software integration engineer to lead Validation & Verification (V ... Support development of either the planning stack or the embedded safety MCU * Generate ...

Software Engineer

San Antonio, TX ยท Remote

$45 - $55/hr

... support. Develop test plans, test cases and related test artifacts, familiar with the defect ... One location/Remote Benefits: Paid time off This Job Is Ideal for Someone Who Is: People-oriented ...

DevOps Engineer - REMOTE

San Antonio, TX ยท Remote

$120K - $130K/yr

Support CI/CD architectures across multi-tenancy cloud environments and integrate distinct pipeline ... Modify existing software to correct errors, adapt to new hardware, and improve performance

(9216) FE Software Engineer

San Antonio, TX ยท On-site +1

$138K - $180K/yr

Our team is dedicated to mentoring and supporting our colleagues, and we believe that everyone has ... At least 5 years of experience with front end software development/engineering with a B.S. Degree ...

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Showing results 1-20

Remote Software Support Engineer information

See Schertz, TX salary details

$35.8K

$82.2K

$150.9K

How much do remote software support engineer jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote software support engineer in Schertz, TX is $82,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $113,300.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Schertz, TX? For Remote Software Support Engineer jobs in Schertz, TX, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Schertz, TX look for? The top searched job categories for Remote Software Support Engineer jobs in Schertz, TX are:
What cities near Schertz, TX are hiring for Remote Software Support Engineer jobs? Cities near Schertz, TX with the most Remote Software Support Engineer job openings:
Infographic showing various Remote Software Support Engineer job openings in Schertz, TX as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $82,191 per year, or $39.5 per hour.

Full-time

Re-posted 26 days ago


Job description

Job Title: Software Developer (Developer/Programmer Analyst 3)

Location: 100% Remote

Employment Type: Full-Time

Position Overview

Optimized Technical Solutions (OTS) is seeking highly skilled Software Developers to join our team in supporting the modernization and enhancement of mission-critical financial and reporting applications. This role will focus on building scalable, high-performance solutions using modern Microsoft technologies, including .NET 8.0/9.0, Blazor, and Oracle databases, while collaborating with cross-functional teams in an Agile/SCRUM environment.

Responsibilities

  • Design, develop, and implement a modern reporting framework using .NET 8.0/9.0 and Blazor.
  • Analyze, optimize, and enhance existing Crystal Reports integrated with Oracle databases.
  • Build and maintain scalable, high-performance financial system solutions.
  • Collaborate with DevOps teams to improve CI/CD pipelines and automation processes.
  • Participate in the full Software Development Life Cycle (SDLC) using Agile methodologies.
  • Provide innovative solutions to modernize legacy systems in alignment with business objectives.

Required Qualifications

  • 8+ years of experience with SDLC, Entity Framework, Oracle (PL/SQL, stored procedures, performance tuning), and design principles.
  • 6+ years of experience with Blazor Server/WSM and Fluent UI.
  • 5+ years of experience with Bitbucket, Nomad, and Consul.
  • 2+ years of experience with .NET 8.0/9.0, C#, and Visual Studio.
  • Strong knowledge of data modeling, ETL processes, and reporting frameworks.
  • Proven ability to work within SCRUM/Agile environments and CI/CD pipelines.

Preferred Qualifications

  • Experience with JIRA, TEMPO, Bitbucket, Confluence, and similar tools.
  • Familiarity with Texas State Agencies or government environments (3+ years preferred).

Work Environment

Office environment. Requires ability to provide clear, concise, accurate and timely communication, both verbally and in writing (100%). Requires ability to interact professionally with co-workers, management, and client (100%). Occasional business travel may be required. Only requested and approved expenses will be covered by OTS.

EEO Statement

OTS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions.