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Remote Software Support Engineer Jobs in Schertz, TX

Kemper

Guidewire Developer-ClaimCenter

San Antonio, TX · On-site +1

$49.25 - $65/hr

... TX, Remote-CT, Remote-GA, Remote-IL, Remote-IN, Remote-OH, Remote-PA, Remote-TX, Remote-VA ... Deep familiarity with wide range of software design patterns and architectural principles, applying ...

ABB

Protection and Control Engineer

TX · Remote

Lead and support engineering design activities for new and existing utility, industrial, and ... Proficient software experience should include Easy Power, SKM Powertools, ETAP, Aspen, and EMTP.

Holt Group Inc

Software Engineer 2

San Antonio, TX · Remote

$87K - $120K/yr

Provide technical expertise in support of detailed database designs and design documentation ... Engineers. Develop data catalog capabilities and facilitates data stewardship and data management ...

Booz Allen Hamilton, Inc.

AI Developer

San Antonio, TX · On-site +1

$77K - $176K/yr

Remote Work: Yes Job Number: R0243553 Location: San Antonio,TX,US Share job via: Share AI Developer ... We need your technical knowledge and desire to solve problems to support optimizing organizational ...

Booz Allen Hamilton, Inc.

AI Developer

San Antonio, TX · On-site +1

$77K - $176K/yr

Remote Work: Yes Job Number: R0243274 Location: San Antonio,TX,US Share job via: Share AI Developer ... We need your technical knowledge and desire to problem-solve to support optimizing organizational ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Schertz, TX

Remote Software Support Engineer information

See Schertz, TX salary details

$35.8K

$82.2K

$150.9K

How much do remote software support engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote software support engineer in Schertz, TX is $82,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $113,300.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What cities near Schertz, TX are hiring for Remote Software Support Engineer jobs?

Cities near Schertz, TX with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Schertz, TX as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $82,191 per year, or $39.5 per hour.

Principal Agentic Engineer - Remote - USA

FullStack Labs

San Antonio, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Principal Agentic Engineer to join our team. This is a high-impact, client-facing role designed for a "plus-plus" version of a developer, someone who doesn't just build, but defines the architecture of how global enterprises adopt agentic workflows. You will serve as a strategic consultant and technical lead, helping regulated industries and Fortune 500 clients transition from traditional development to AI-augmented engineering productivity.
What We Are Looking For
  • 8-10+ years of professional software development experience with a deep understanding of full-stack architectures (e.g., Java, Python, C#, React, Node, React Native, etc.).
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Proven experience as a Solution Architect or Principal Engineer, with the ability to assess current engineering states and define roadmaps for implementing agentic solutions.
  • Deep fluency in Agentic Tooling like Claude Code, Cursor, Codex, or GitHub Copilot, specifically within agentic workflows that coordinate implementation across large, multi-file systems.
  • Ability to engage with engineering leadership (CTOs, VPs of Engineering) to defend architectural decisions, consult on industry best practices, and measure ROI/Developer Productivity (Cycle Time, Lead Time).
  • Experience designing development processes where AI systems generate the majority of implementation code, while maintaining rigorous human-in-the-loop validation.
  • Strong skills in structuring codebases and specifications to produce reliable, context-efficient AI output.
  • Exceptional soft skills; ability to walk clients through complex proposals and represent the FullStack team with confidence.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile / Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership of your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave. parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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