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Remote Software Support Engineer Jobs in Santa Rosa, TX

Citamed

Software Engineer

San Juan, TX · On-site +1

We are looking for Software Engineers that want to help Citamed get to the next level. If working ... Availability to work in San Juan and with remote working options Applicant should also answer the ...

micro1 AI

Bioinformatics Software Engineer

Edinburg, TX · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

micro1 AI

Bioinformatics Software Engineer

Mcallen, TX · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

Varsity Tutors

Software Tutor

Brownsville, TX · Remote

$18 - $40/hr

... support students from introductory software concepts through advanced software engineering coursework and career preparation. * Effective Teaching Methods: Ability to identify concepts students ...

Varsity Tutors

Software Tutor

Edinburg, TX · Remote

$18 - $40/hr

... support students from introductory software concepts through advanced software engineering coursework and career preparation. * Effective Teaching Methods: Ability to identify concepts students ...

Consor Engineers

Roadway CAD Technician

Mcallen, TX · On-site +1

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Santa Rosa, TX

Remote Software Support Engineer information

See Santa Rosa, TX salary details

$38K

$87.3K

$160.3K

How much do remote software support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote software support engineer in Santa Rosa, TX is $87,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $120,400.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What cities near Santa Rosa, TX are hiring for Remote Software Support Engineer jobs?

Cities near Santa Rosa, TX with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Santa Rosa, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,306 per year, or $42 per hour.

Software Engineer

Citamed

San Juan, TX • On-site, Remote

Full-time

Re-posted 21 days ago

Job description

We are looking for Software Engineers that want to help Citamed get to the next level. If working within a Tech Startup, with other professionals that will push you to the limit is what you are searching for... then this is for you!
At Citamed, we strive for excellency at all levels of our business and operations. We pride ourselves for the attention to detail and the quality of our work. Therefore, we are looking for people that:
  • Want to learn about everything... and keep learning... always!
  • Are proactive and dynamic, with good attitudes and like having fun with coding and technology.
  • Extremely passionate about technology, software, and quality.
  • Ability to research, investigate, and study profoundly new technologies and best practices.
  • Be able to manage priorities, constant changes, and new requirements while maintaining a high level of quality and attention to details, due dates, and deliverables.
  • Be organized and able to work under pressure when necessary.

We also have some requirements for the opening:
  • Should have at least 2-3 years of experience in software and applications architecture and development.
  • Fully bilingual (verbal and written).
  • Knowledge of two or more of the following programming languages/frameworks/infrastructure: Visual Basic, C#, MS-SQL, Javascript, Groovy (Java), ReactJS, Amazon Web Services.
  • Availability to work in San Juan and with remote working options
Applicant should also answer the following questions related to the next code snippet.
01> var printers = [];
02> for(var i=0; i<3; i++) {
03> printers[i] = function(){
04> myCoolPrinter(i);
05> };
06> }
07> for(i=0; i<3; i++) {
08> printers[i]();
09> }
10> for(var j=0; j<3; j++) {
11> printers[j]();
12> }
13> function myCoolPrinter(v1){
14> // this function will print "v1"
15> }
DO NOT USE A COMPUTER TO RUN THE CODE ABOVE - we will know :). THE FOLLOWING QUESTIONS SHOULD BE ANSWERED BY MIND.
  1. Briefly describe lines 1-6.
  2. Briefly describe lines 10-12.
  3. Suppose that the function myCoolPrinter will output parameter v1 to the console. What will be the output?

PLEASE USE A COMPUTER TO RUN THE PREVIOUS CODE SNIPPET TO ANSWER THE FOLLOWING QUESTIONS.
  1. Refactor function myCoolPrinter so that it outputs to the console (eg: use console.log). What is the output?
  2. Is the output different to the one in question #3, why?

Apply