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Remote Software Support Engineer Jobs in Santa Rosa, TX

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

Adapts instruction using structural analysis software, code reference materials, and design problem sets to support advanced undergraduate and graduate civil engineering students preparing for ...

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Remote Software Support Engineer information

See Santa Rosa, TX salary details

$38K

$87.3K

$160.3K

How much do remote software support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote software support engineer in Santa Rosa, TX is $87,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $120,400.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What cities near Santa Rosa, TX are hiring for Remote Software Support Engineer jobs?

Cities near Santa Rosa, TX with the most Remote Software Support Engineer job openings:

Infographic showing various Remote Software Support Engineer job openings in Santa Rosa, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,306 per year, or $42 per hour.

Roadway CAD Technician

Consor Engineers

Mcallen, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

As a Roadway CAD Technician, you will play a key role in bringing infrastructure projects to life by providing high-quality technical drafting support across a diverse portfolio of municipal and transportation initiatives. Working closely with project managers, engineers, and design teams, you will help review and refine engineering drawing packages to ensure accuracy, compliance, and constructability.

In this role, you’ll contribute throughout the full project lifecycle, from early planning and conceptual layouts to preliminary and detailed design, as well as permitting documentation. You’ll have the opportunity to work on impactful projects that shape communities, applying your technical expertise to develop precise drawings, support design coordination, and streamline project delivery.

This position is ideal for someone who is detail-oriented, collaborative, and eager to grow their skills while contributing to meaningful infrastructure improvements.


  • Review roadway, drainage, traffic control, and utility construction plans, specifications, and engineering calculations to develop accurate design drawings and contract documents.
  • Prepare and revise detailed roadway design plans, profiles, cross-sections, and corridor models using CAD software, converting engineering concepts, sketches, and redline markups into completed design deliverables.
  • Produce preliminary, intermediate, and final roadway plan sets in coordination with engineers, project managers, and multidisciplinary design teams to ensure compliance with client standards, DOT requirements, and project objectives.
  • Develop and maintain engineering documentation, including quantity calculations, plan sheets, exhibits, and technical reports, supporting project design, permitting, and construction activities.
  • Create and modify alignments, surfaces, corridors, and grading models utilizing Autodesk Civil 3D to support roadway design and construction plan development.
  • Perform quality control reviews of plan sets to ensure drafting accuracy, design consistency, and compliance with applicable roadway design standards and specifications.
  • Coordinate with survey, drainage, utility, and transportation engineering teams to integrate design elements and resolve conflicts throughout the project lifecycle.
  • Support project delivery by preparing construction plans, erosion control plans, signing and pavement marking layouts, and associated engineering exhibits for public and private transportation projects.

  • Relevant training in CAD, drafting, or design technology, including technical coursework, certifications, or equivalent real-world experience
  • Experience with transportation engineering, preferably TxDOT.
  • Proficiency in AutoCAD and Civil 3D (or similar design platforms such as MicroStation or OpenRoads), with experience in plan production, drafting standards, and collaboration tools used in municipal or transportation projects

What Benefits You’ll Enjoy:
We invest in us. Because our team members go above, below, and beyond the surface to care for our communities (inside and out), we do our best to take care of you by providing a comprehensive benefits package! Eligibility for some of the benefits outlined below is based on full-time work status; part-time and contingent positions are only eligible based on hours worked. If you have questions, contact careers@consoreng.com

  • Career Growth & Development – Tuition reimbursement program, paid professional training, major license achievement bonus, extensive on-demand learning center, and paid professional memberships.
  • Work-Life Alignment – Industry-competitive PTO, seven paid holidays and two floating holidays, flexible work schedules, paid parental leave, and eligibility for hybrid and remote work options for some employees based on role responsibilities.
  • Wellness – Medical, dental and vision insurance, employee assistance program, fitness and wellness reimbursement, and HSA and FSA options.
  • Life – Employer-paid STD and LTD, employer-paid term life insurance, and retirement 401(k) with company match.
  • Community – Quarterly social events, paid group volunteering events, and employee networks and groups.


How Your Career Will Grow:
We know career growth is not always linear or streamlined—it's often dynamic. You may want to explore a management track, try a new technical track, or move laterally to reposition your skills and talents. No matter what level you join us at or how you want to shape your career, we want Consor to be a place where you can learn and grow.
Why You’ll Love Consor:
You’ll experience a culture where we share in our successes and support one another through challenges. Here, there are countless opportunities to explore your career path by working on projects that help you expand your potential and take your career to new heights! Join our diverse team of experts who live and work alongside client partners, providing thoughtful solutions to create inspiring communities together. Click here to learn more about Consor.
Consor’s Commitment to Equal Opportunity in the Workplace
Consor fosters a workplace where teammates and job candidates are treated with dignity, and where different perspectives and life experiences are recognized as strengths. We are committed to fair employment practices that create access to meaningful opportunities for all, while upholding all applicable local, state, and federal laws. As an equal opportunity employer, Consor actively maintains an affirmative action program across our offices and worksites to support broader participation and representation.
If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources at (786) 275-7370. Persons with hearing and speech impairments can contact Consor by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD). Call 711 for TTY/TDD.
If any applicant believes they have been discriminated against or desires further information or assistance, contact us at (786) 275-7370.
Notices: The above job description is intended to relay a general sense of the position's responsibilities and expectations. It does not describe all tasks that may be assigned. As business demands change, the essential functions of this position may also change. The position requires the successful completion of applicable pre-employment substance screening and background checks.
At Consor, we're committed to recruiting teammates ready to expand their potential. To safeguard candidates, we use only legitimate recruitment practices. Initial outreach is conducted through official Consor email addresses or LinkedIn messaging; be suspicious of any inconsistencies. We do not request personal data, sensitive information or banking details during the application process. Interviews are conducted via phone, in person, or through Microsoft Teams—never through messaging apps or other calling services. All job offers are merit-based, delivered verbally, and followed up by written confirmation. If personal information is required to initiate the hiring process, it will be collected through secure, authorized channels. If ever in doubt, contact careers@consoreng.com.

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