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Remote Software Support Engineer Jobs in Santa Rosa, TX

Senior Database Reliability Engineer: Job Type: Full-time Location: Remote Job Summary: Join our ... remote team. Preferred Qualifications: โ€ข Experience supporting data platforms, analytics ...

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

... software, converting engineering concepts, sketches, and redline markups into completed design ... Support project delivery by preparing construction plans, erosion control plans, signing and ...

Adapts instruction using structural analysis software, code reference materials, and design problem sets to support advanced undergraduate and graduate civil engineering students preparing for ...

Showing results 21-40

Remote Software Support Engineer information

See Santa Rosa, TX salary details

$38K

$87.3K

$160.3K

How much do remote software support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote software support engineer in Santa Rosa, TX is $87,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $120,400.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Santa Rosa, TX?

For Remote Software Support Engineer jobs in Santa Rosa, TX, the most frequently searched job titles are:

What cities near Santa Rosa, TX are hiring for Remote Software Support Engineer jobs?

Cities near Santa Rosa, TX with the most Remote Software Support Engineer job openings:

Infographic showing various Remote Software Support Engineer job openings in Santa Rosa, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,306 per year, or $42 per hour.

Senior Database Reliability Engineer

Edinburg, TX โ€ข Remote

micro1 AI
Software Developmentย โ€ขย 11 - 50 employees

$220K - $260K/yr

Part-time

Medical, Retirement, PTO

Posted 14 days ago


Job description

Senior Database Reliability Engineer:


Job Type: Full-time


Location: Remote


Job Summary:

Join our team as a Senior Database Reliability Engineer, where youโ€™ll play a central role in architecting, optimizing, and ensuring the stability of mission-critical PostgreSQL environments. You will leverage your deep technical expertise to drive database reliability, high availability, and performance at scale within a cutting-edge, cloud-native infrastructure. This is an excellent opportunity for talented engineers who are passionate about building robust data systems and thrive in collaborative, fast-paced environments.


Key Responsibilities:

โ€ข Design, implement, and manage highly available, resilient PostgreSQL database architectures using AWS RDS and Aurora PostgreSQL.

โ€ข Optimize database performance by analyzing query execution plans, tuning indices, and implementing advanced partitioning strategies.

โ€ข Ensure disaster recovery readiness through robust backup, replication, and failover processes.

โ€ข Diagnose and resolve slow queries, locks, deadlocks, and complex bottlenecks impacting large-scale databases.

โ€ข Automate routine maintenance tasks and promote operational excellence across all database environments.

โ€ข Collaborate cross-functionally to support new features, data migrations, and ongoing application scaling.

โ€ข Maintain comprehensive documentation and demonstrate excellent written and verbal communication skills.


Required Skills and Qualifications:

โ€ข 5+ years of experience managing and optimizing PostgreSQL databases in production settings.

โ€ข Expert-level knowledge of PostgreSQL internals, query tuning, indexing, partitioning, and replication.

โ€ข Proven hands-on experience with AWS RDS and Aurora PostgreSQL, including backup, recovery, and high-availability design.

โ€ข Strong analytical abilities in troubleshooting slow queries, execution plans, locks, and deadlocks.

โ€ข Demonstrated experience maintaining large-scale, high-traffic databases with millions of rows.

โ€ข Deep care for clear, proactive written and verbal communication.

โ€ข Ability to work independently and collaboratively within a remote team.


Preferred Qualifications:

โ€ข Experience supporting data platforms, analytics workloads, ETL processes, and operational databases.

โ€ข Familiarity with Infrastructure as Code (Terraform), CI/CD pipelines, and cloud-native service environments.

โ€ข Exposure to supporting modern data architectures and advanced monitoring tools.


Compensation & Benefits Notice

The national pay range for this full-time position is base salary of $120,000-$150,000. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.


micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to support@micro1.ai.


Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.


Disclaimer

The information contained in this job posting, including but not limited to role responsibilities, qualifications, compensation, and benefits, is provided for informational purposes only and does not constitute a binding offer of employment. micro1 reserves the right to amend, modify, or withdraw any portion of this posting at its sole discretion and without prior notice. All employment decisions are made in accordance with applicable laws and regulations.