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Remote Software Support Engineer Jobs in Texas (NOW HIRING)

YO AI Labs

Senior Software Engineer - Remote

Austin, TX · Remote

$121K - $160K/yr

Senior Software Engineer Job Type: Contract Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn ...

AVTC Group

Sr. Flight Software Engineer

Webster, TX · On-site +1

$107K - $141K/yr

Support completion of milestone reviews such as PDR, CDR, and SDR * Provide mentoring to junior software engineers * Perform other duties as assigned QUALIFICATIONS: To perform this job successfully ...

YO AI Labs

AI/ML Software Engineer - Remote

Dallas, TX · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

YO AI Labs

AI/ML Software Engineer - Remote

Houston, TX · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

YO AI Labs

AI/ML Software Engineer - Remote

Austin, TX · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

BridgePoint Works

Software Engineer

Houston, TX · Remote

$60 - $75/hr

Software Engineer (Remote USA) | $60-$75 per Hour Do You Want to Build Software That Shapes the Future? At Bridgepoint Works , we're not just about concrete and steel were about cutting-edge ...

Kyndryl

$92K - $174K/yr

The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Product Support Engineer - Level 2 to contribute to our software engineering space and ...

Kyndryl

$73K - $139K/yr

The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Product Support Engineer - Level 2 t to contribute to our software engineering space and ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Texas?

The most popular types of Software Support Engineer jobs in Texas are:

What are popular job titles related to Remote Software Support Engineer jobs in Texas?

For Remote Software Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Texas look for?

The top searched job categories for Remote Software Support Engineer jobs in Texas are:

What cities in Texas are hiring for Remote Software Support Engineer jobs?

Cities in Texas with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Senior Software Engineer - Remote

Austin, TX • Remote

YO AI Labs
See more jobs at YO AI Labsexternal

$121K - $160K/yr

Full-time

Re-posted 19 days ago

Job description

Job Title: Senior Software Engineer

Job Type: Contract

Location: Remote

Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

We are seeking strong Software Engineers to join our customer's team with expertise in Python3, Java, Rust, Go, C++, or TypeScript. This is a unique opportunity to directly impact the next generation of AI by leveraging your advanced engineering skills in a dynamic, remote setting.

Required Skills and Qualifications:

  • Proficiency in Python3, Java, Rust, or TypeScript, with additional experience in C++ or Go considered a strong asset.
  • Deep understanding of algorithms, data structures, and performance tuning.
  • Demonstrated experience in debugging complex software issues and delivering maintainable solutions.
  • Strong background in feature development and codebase refactoring.
  • Proven ability to optimize software for performance and scalability.
  • Exceptional written and verbal communication skills, with a keen attention to detail.
  • Track record of success in collaborative, cross-functional teams, ideally in remote settings.


Preferred Qualifications:

  • Previous experience working on large-scale, distributed codebases.
  • Familiarity with modern AI or machine learning systems is a plus, though not required.
  • Background in participating in rigorous code reviews and contributing to the development of software best practices.