Remote Software Support Engineer Jobs in Idaho (NOW HIRING)

Software Engineer

Full-time | Remote - United States | Reports to VP Engineering | Eastern Time Zone Preferred

About LIV

LIV is a leading innovator in fire safety and compliance software solutions. Our flagship Inspection, Testing, and Maintenance (ITM) platform empowers fire departments, businesses, and third-party inspectors across the United States to streamline fire safety compliance. By offering real-time tracking, automation, and collaborative tools, LIV simplifies risk assessments, inspection reporting, and regulatory compliance management. Our mission is to enhance safety, reduce fire-related risks, and provide a seamless, technology-driven approach to protecting lives and properties. With a commitment to excellence, LIV is focused on transforming how cities and towns manage fire safety standards nationwide. To learn more about LIV visit www.livsafe.com.

About the Role

We’re looking for a Software Engineer who thrives in fast-moving environments and wants to make a meaningful impact on a growing engineering team. We’re a small, high-velocity team that values curiosity, accountability, collaboration, and delivering exceptional customer experience.

You’ll work closely with Product and Engineering to design, build, and ship high-quality software across our platform while helping shape technical direction, engineering standards, and team culture.

We ship to production daily and operate with an AI-first development mindset. We expect engineers to actively leverage AI tooling in their workflow and push the boundaries of how AI can accelerate development, improve engineering quality, and enhance the product itself.

Our core tech stack and tools include PHP/Laravel, React, Angular, MySQL, AWS, Claude Code, and Datadog.

You’ll do well here if you enjoy solving ambiguous problems, moving quickly, taking ownership, and building practical solutions without unnecessary process.

Key Responsibilities

• Design, build, and ship features across backend, frontend, and infrastructure layers

• Own projects from concept through production, including testing, deployment, monitoring, and post-release follow-through

• Write clean, maintainable, well-tested code and contribute to strong engineering practices and standards

• Use AI development tools, including Claude Code, as a core part of your daily workflow

• Participate in thoughtful code reviews and collaborate openly with teammates

• Troubleshoot production issues, optimize performance, and improve system reliability

• Partner cross-functionally with Product, Design, Operations, and Customer teams to turn ideas into scalable solutions

• Maintain a strong customer-first mindset in both technical and product decisions

Skills, Experience, and Qualifications

• 5+ years of professional full-stack software engineering experience

• Strong experience with modern web application development, preferably including React, PHP/Laravel, and relational databases

• Strong alignment with AI-assisted and agentic development workflows

• Proven ability to design scalable, maintainable systems, not just deliver short-term solutions

• Demonstrated ownership and accountability, including the ability to independently drive projects, ask the right questions early, and proactively identify risks or blockers

• Experience with cloud infrastructure and modern deployment practices, preferably within AWS environments

• Experience with containerization, serverless architectures, and Infrastructure as Code (Terraform preferred)

• Knowledge of observability, application performance tuning, and system troubleshooting

• Strong communication, collaboration, and problem-solving skills

Compensation & Benefits

• Competitive compensation and performance-based incentives

• Comprehensive benefits package, including healthcare, 401(k), and generous PTO

• Full-time remote role with flexible work arrangements

• Opportunity to shape the technical direction of a growing platform and engineering organization

• Collaborative team focused on execution, innovation, and continuous improvement

• High-growth, low-ego environment with meaningful ownership and visibility

• Professional development and leadership growth opportunities

• Mission-driven work with a measurable impact on community safety nationwide