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Remote Software Support Engineer Jobs in Nampa, ID

Stantec

Fire Protection Engineer (Remote or Hybrid)

Boise, ID · On-site +1

$79K - $106K/yr

We value flexibility-remote or hybrid work options may be available depending on the candidate and ... manufacturer software. * Gather information to support design decisions. * Prepare engineering ...

Circle

Manager, Software Engineering

Boise, ID · On-site +1

$195K - $257K/yr

You have experience managing remote teams * The ability to thrive on a fast pace environment with ... for support. We respect your privacy and will connect with you separately from our interview ...

WalkMe

DevOps Engineer

Boise, ID · Remote

$54 - $74/hr

... software releases. * Help implement and maintain observability solutions for monitoring system ... Support local development environments to optimize developer workflows. * Work with development ...

micro1 AI

Bioinformatics Software Engineer

Boise, ID · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

micro1 AI

Bioinformatics Software Engineer

Meridian, ID · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

micro1 AI

Bioinformatics Software Engineer

Nampa, ID · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

GFT.

Senior Site/Civil Engineer

Boise, ID · On-site +1

$125K - $160K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Provide engineering support during and post-construction to ensure all applicable engineering and ...

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Remote Software Support Engineer information

See Nampa, ID salary details

$37.8K

$86.8K

$159.4K

How much do remote software support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote software support engineer in Nampa, ID is $86,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $119,700.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Nampa, ID?

For Remote Software Support Engineer jobs in Nampa, ID, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Nampa, ID look for?

The top searched job categories for Remote Software Support Engineer jobs in Nampa, ID are:

Remote Software Support Engineer jobs near you

Agentic Software Engineer (Google Antigravity) - Remote - USA

Boise, ID • On-site, Remote

FullStack Labs
IT Services • 11 - 50 employees
Learn more about FullStack Labsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire an Agentic Software Engineer (Google Antigravity) to join our team. You'll work with one of our incredible product teams to build and deliver a product to our clients.
What We Are Looking For
  • 5+ years of professional software development experience with a deep understanding of full-stack architectures (e.g., Java, Python, C#, React, Node, etc.).
  • Deep experience using Google Antigravity as a primary development environment to coordinate AI-driven implementation across large, multi-file systems while maintaining architectural oversight.
  • Experience delivering production software where AI systems generate the majority of implementation code.
  • Strong context engineering skills, including structuring codebases, specifications, and documentation to produce reliable, context-efficient AI output.
  • Ability to translate complex product requirements into machine-executable, AI-friendly specifications.
  • Experience designing AI-first development workflows from specification through deployment.
  • Ability to systematically improve AI-generated output through structured iteration and feedback loops.
  • Comfort working across multiple stacks, using AI to deliver high-quality, production-ready systems.
  • Experience operating across frontend, backend, and infrastructure in AI-accelerated environments.
  • Disciplined human-in-the-loop review practices, with risk-adjusted validation for high-impact or safety-critical flows.
  • Strong curiosity and initiative in evaluating and adopting emerging AI-native engineering practices.
  • Advanced understanding of Agile methodologies and Lean principles and participation in team ceremonies as well as asynchronous work.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • A positive mindset and a can-do attitude.
  • Ability to identify with the goals of FullStack's clients and dedicate yourself to delivering on commitments.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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