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Remote Software Support Engineer Jobs in Nampa, ID

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

Lead EPC Substation Project Engineer

Boise, ID · On-site +1

$93K - $119K/yr

This role has remote working capabilities, but candidates should be located in the Pacific ... vendor software). * Experience with serving as firm-client liaison in a support and lead ...

... ML, Software Development, Technical Writing, and Digital Transformation. We partner with top ... Support ALM processes using GitHub or Azure DevOps for Power Platform solutions. * Troubleshoot and ...

Lead Substation Project Engineer

Meridian, ID · On-site +1

$92K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the management of relationships with alliance and key utility clients, including ... software such as AutoCAD Electrical, Inventor, or similar platforms. * Proven track record of ...

... SMS) software application developed by the US Army Corps of Engineers Engineer Research and ... supporting systems (assessors typically walk up to 5 miles per day). " "Your Capabilities and ...

Lead Electrical Engineer

Boise, ID · On-site +1

$152K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support the projects. * Assist project manager in efforts to ensure projects are completed ... This position is expected to start remote with the expectation to work on a hybrid work schedule ...

Lead Electrical Engineer

Boise, ID · On-site +1

$152K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support the projects. * Assist project manager in efforts to ensure projects are completed ... This position is expected to start remote with the expectation to work on a hybrid work schedule ...

Remote 10+ years in AI/ML or Data Engineering (healthcare domain preferred) to design, benchmark ... This role focuses on building high-performance pipelines and evaluating AI models to support ...

OE Transmission Line Engineers

Boise, ID · On-site +1

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GFT is seeking an OE Transmission Line Engineer to join our Power Business Group! If you are in ... However for the right candiate, this would be a remote position. Joining the power team at GFT ...

Quality Assurance Test Engineer

Boise, ID · Remote

$42.25 - $57.50/hr

Boise, ID (Remote) Job Type: Contract W2 Required Qualifications Currently employed in a Quality Assurance role. 8+ years of prior, continual experience in Quality Assurance roles. Strong ...

Design Studies Engineer - Technical Director

Meridian, ID · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote candidates will also be considered for Clarkston, WA, Portland, OR, San Diego, CA, Denver ... Applicable Software: CDEGS, ATP-EMTP, PSCAD, WinIGS, TFlash, COMSOL, CAFEP, Polaris * Leadership:

R&D Tax Credit Manager

Boise, ID · On-site +1

$96K - $125K/yr

  • Medical

  • Retirement

  • PTO

Remote (U.S.) - Company Based in Boise, Idaho Employment Type: Full-Time Our Client is seeking an ... The ideal candidate will be comfortable discussing engineering, software development, manufacturing ...

Showing results 21-40

Remote Software Support Engineer information

See Nampa, ID salary details

$37.8K

$86.8K

$159.4K

How much do remote software support engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote software support engineer in Nampa, ID is $86,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $119,700.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What job categories do people searching Remote Software Support Engineer jobs in Nampa, ID look for?

The top searched job categories for Remote Software Support Engineer jobs in Nampa, ID are:

Bioinformatics Software Engineer

micro1 AI

Boise, ID • Remote

$80 - $110/hr

Part-time

Posted 11 days ago


Job description

Role Title: Computational Biology & Cheminformatics Expert


Role Type: Contractor


Location: Remote


micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their expertise to a customer’s computational drug discovery project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Analyze and interpret small-molecule and drug discovery datasets using advanced computational biology, bioinformatics, and cheminformatics methods.
  2. Curate, annotate, and validate chemical and biological datasets (e.g., ChEMBL, PubChem, DrugBank) to support AI-driven discovery platforms.
  3. Evaluate compound-target interactions, ADMET properties, and lead optimization strategies by integrating chemical, biological, and clinical data sources.
  4. Provide expert insights on structure-activity and structure-property relationships (SAR/SPR), medicinal chemistry approaches, and experimental design considerations.
  5. Build and implement code-based benchmark tasks (e.g., terminal/CLI-based environments) that reflect realistic computational drug discovery scenarios.
  6. Develop reproducible environments (e.g., using Docker) and automated testing pipelines to ensure task correctness and solvability.
  7. Assess and review AI-generated outputs for scientific rigor, accuracy, and practical relevance, delivering detailed written feedback and recommendations.


Preferred Qualifications

  1. Advanced expertise in Computational Biology, Cheminformatics, Medicinal Chemistry, Biochemistry, or related fields; advanced degree (PhD, MSc, PharmD) highly valued but not strictly required.
  2. Strong coding proficiency in Python (beyond analysis scripts), with hands-on experience building tools, pipelines, or testable code; familiarity with Git, GitHub, and Docker.
  3. Extensive experience with cheminformatics toolkits and platforms such as RDKit, KNIME, Schrödinger, OpenEye, or MOE.
  4. Proven track record in small-molecule drug discovery, SAR/QSAR evaluation, ADMET prediction, or virtual screening workflows.
  5. Comfort working with public chemical and bioactivity databases and integrating diverse datasets for scientific analysis.
  6. Demonstrated ability to clearly communicate complex chemical and biological concepts in written feedback and reports.
  7. Experience participating in multidisciplinary and/or remote projects; familiarity with AI-assisted coding tools is a plus.