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Remote Mac Support Jobs in Idaho (NOW HIRING)

Registered Dietitian - Remote

Boise, ID · On-site +1

$60K - $90K/yr

... support long-term engagement. * Proficiency in internal systems, including Healthie (EMR), Hive (task management), and Google Workspace. * Comfort working in a Mac-based environment, with strong ...

Registered Dietitian - Remote

Boise, ID · Remote

$29.75 - $40/hr

... support long-term engagement. * Proficiency in internal systems, including Healthie (EMR), Hive (task management), and Google Workspace. * Comfort working in a Mac-based environment, with strong ...

Remote Mac Support information

What is remote Mac support?

Remote Mac Support refers to technical assistance provided for Apple Mac computers via the internet, rather than in person. Technicians connect to a user's Mac remotely to diagnose and resolve issues, install software, perform updates, and offer guidance. This service is popular for its convenience, allowing users to get help without bringing their device to a physical location. It is commonly used by both individuals and businesses to maintain smooth operation of their Mac systems.

What are the key skills and qualifications needed to thrive as a remote Mac support specialist?

To thrive as a Remote Mac Support specialist, you need strong expertise in macOS troubleshooting, hardware diagnostics, and network connectivity, usually supported by relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with remote assistance tools such as TeamViewer, Apple Remote Desktop, and ticketing systems like Zendesk is typically required. Excellent communication, patience, and problem-solving skills help build trust and effectively guide users through technical issues. These abilities ensure efficient resolution of user problems, high customer satisfaction, and smooth operation in a remote support environment.

What are common challenges faced when providing remote Mac support, and how can they be addressed?

A key challenge in remote Mac support is diagnosing issues without physical access to the device, which can make troubleshooting hardware problems or network connectivity more complex. Using reliable remote desktop tools and clear communication with users can help overcome these obstacles. Additionally, staying updated on the latest macOS updates and common compatibility issues is essential. Building rapport with clients and guiding them step-by-step ensures smoother support sessions and increases user satisfaction.

What are popular job titles related to Remote Mac Support jobs in Idaho?

For Remote Mac Support jobs in Idaho, the most frequently searched job titles are:

What cities in Idaho are hiring for Remote Mac Support jobs?

Cities in Idaho with the most Remote Mac Support job openings:

Enterprise Sales Executive - Part-Time, Project Based

Kopp Consulting

Boise, ID • Remote

$45/hr

Part-time

Re-posted 27 days ago


Job description

Enterprise/Sr. Sales Executive, Remote - Project Based, Part Time

Internal Role Title: Door Opener

Job Type: Part time, Project Based , 100% Remote, Flexible Position,

Description:

We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients.

The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation.

You Should Apply:

If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM.

Required skills and experience:

  • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director)
  • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible
  • Self-motivated, disciplined, methodical, superior attention to detail
  • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom
  • Bachelor's degree in business, marketing, or related discipline preferred

Responsibilities:

  • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients
  • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings
  • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results
  • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings
  • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management
  • Attend internal and external meetings via videoconferencing
  • Work with prospecting and research tools and with our research department on the refining prospect list
  • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect
  • Provide consultative sales advice to our clients and peers

Additional information:

  • Salesforce aptitude test and Role Play are required in our interview process.
  • Must have access to a reliable full operating PC or Mac and stable Wifi
  • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

About Kopp Consulting:

The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.