A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...
Global Software Support Engineer II - (E2)
Hillsboro, OR · On-site
$86K - $119K/yr
We're committed to providing programs and support that encourage personal and professional growth ... software problems and broadly collaborates with engineering teams and peer groups to improve ...
Global Software Support Engineer II - (E2)
Hillsboro, OR · On-site
$86K - $119K/yr
We're committed to providing programs and support that encourage personal and professional growth ... software problems and broadly collaborates with engineering teams and peer groups to improve ...
Global Software Support Engineer II - (E2)
$86K - $119K/yr
We're committed to providing programs and support that encourage personal and professional growth ... software problems and broadly collaborates with engineering teams and peer groups to improve ...
Global Software Support Engineer II - (E2)
$86K - $119K/yr
We're committed to providing programs and support that encourage personal and professional growth ... software problems and broadly collaborates with engineering teams and peer groups to improve ...
Act as interface between regional support and SW Engineering for customer escalation management that include Spec Reviews, Software solution deliverables and upgrades. * Support activities that ...
Act as interface between regional support and SW Engineering for customer escalation management that include Spec Reviews, Software solution deliverables and upgrades. * Support activities that ...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex hardware and software issues within customer applications like integrated AV conference environments ...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex hardware and software issues within customer applications like integrated AV conference environments ...
Overview LMI is seeking a wellrounded, customerfacing Full Stack Software Engineer / QA Support Engineer to support the development, testing, and enhancement of modern web applications within the MG ...
Overview LMI is seeking a wellrounded, customerfacing Full Stack Software Engineer / QA Support Engineer to support the development, testing, and enhancement of modern web applications within the MG ...
$29.33 - $37.50/hr
Test and verify software functionality pertaining to hotfixes, patches, updates, and new releases * Monitor Laserfiche Answers and provide troubleshooting assistance via the public forum * Watch and ...
$29.33 - $37.50/hr
Test and verify software functionality pertaining to hotfixes, patches, updates, and new releases * Monitor Laserfiche Answers and provide troubleshooting assistance via the public forum * Watch and ...
Test and verify software functionality pertaining to hotfixes, patches, updates, and new releases * Monitor Laserfiche Answers and provide troubleshooting assistance via the public forum * Watch and ...
Quick apply
Test and verify software functionality pertaining to hotfixes, patches, updates, and new releases * Monitor Laserfiche Answers and provide troubleshooting assistance via the public forum * Watch and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
Senior Operations Support Engineer Department: Operations Employment Type: Full Time Location ... software systems, technology upgrades, and digital tools. • Provide ongoing support for the ...
Senior Operations Support Engineer Department: Operations Employment Type: Full Time Location ... software systems, technology upgrades, and digital tools. • Provide ongoing support for the ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...
Overview The Sr. Support Engineer is primarily responsible for the support of the existing software ... Analyze and resolve software and process related issues originated from internal or external ...
Overview The Sr. Support Engineer is primarily responsible for the support of the existing software ... Analyze and resolve software and process related issues originated from internal or external ...
Enterprise Support Engineer
Lake Oswego, OR · On-site +1
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Enterprise Support Engineer
Lake Oswego, OR · On-site +1
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Enterprise Support Engineer
Lake Oswego, OR · On-site
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Enterprise Support Engineer
Lake Oswego, OR · On-site
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Technical Support Engineer
OR · Remote
Intelligent software orchestrates advanced robots in a high-density, end-to-end system ... What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring ...
Technical Support Engineer
OR · Remote
Intelligent software orchestrates advanced robots in a high-density, end-to-end system ... What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring ...
Enterprise Support Engineer
Lake Oswego, OR · On-site +1
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Enterprise Support Engineer
Lake Oswego, OR · On-site +1
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Enterprise Support Engineer
Lake Oswego, OR · On-site
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Enterprise Support Engineer
Lake Oswego, OR · On-site
$110K - $136K/yr
Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...
Deskside support Engineer
Salem, OR · On-site
ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing ... Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS ...
Deskside support Engineer
Salem, OR · On-site
ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing ... Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS ...
Internship Software Support Engineer information
What is the difference between Internship Software Support Engineer vs Software Support Specialist?
| Aspect | Internship Software Support Engineer | Software Support Specialist |
|---|---|---|
| Required Credentials | Currently pursuing or recently completed relevant degree (e.g., Computer Science) | Typically requires experience or certifications in support or IT |
| Work Environment | Internship setting, learning-focused, entry-level tasks | Full-time or part-time support role, more independent |
| Employer & Industry Usage | Tech companies, software firms, startups | IT service providers, software companies, tech support teams |
| Search & Comparison Intent | Understanding entry-level support roles for students or recent grads | Seeking experienced support roles or career progression |
The main difference is that an Internship Software Support Engineer is an entry-level, learning-focused position often held by students or recent graduates, whereas a Software Support Specialist is a more experienced, full-time role requiring prior support experience. Internships provide training and exposure, while support specialists handle ongoing customer issues independently.
What are the most commonly searched types of Software Support Engineer jobs in Oregon? The most popular types of Software Support Engineer jobs in Oregon are:
Other
Posted 14 days ago
Natera rating
7.7
Based on 35 frontline employees who took The Breakroom Quiz
48th of 103 rated laboratories
Job description
POSITION SUMMARY: A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the Software Support Engineer III analyzes the requirements of research requests, writes manifests for Cloud pipelines to fulfill those requests, and makes the results available to researchers. The Software Support Engineer III documents and maintains a knowledge of the solutions to the problems to aid in future problem resolution.
PRIMARY RESPONSIBILITIES:
Provide technical support for Natera's Laboratory Information Management Systems (LIMS) and Cloud based Data Analytics software platform.
Perform troubleshooting, debugging, and root cause analysis of product or environment issues using analysis of log files, problem reproduction, and system instrumentation.
Track and document all actions taken to address production issues and follow up with internal users or customers to ensure satisfactory resolution.
Develop and document best practices for handling the requests and implement reliable processes to better serve the needs of our customers.
Identify and codify solutions to frequent issues as documented and scripted processes.
Performs other duties as assigned.
This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
QUALIFICATIONS:
5+ years of experience in a similar role.
BS Degree in Computer Science, similar discipline, or equivalent work experience. MS preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of Java, Spring framework required
Experience with relational databases essential, with specific experience with MySql
Extensive analytic troubleshooting skills
Excellent communication and organizational skills, especially for problem solving under pressure
Strong technical documentation skills
Eagerness to acquire new skills in genetics
Ability to thrive in a fast-paced environment and manage multiple tasks independently
Experience with Groovy scripting language a plus
Experience with Python and web services a plus
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Duties are typically performed in an office setting.
This position requires the ability to use a computer keyboard, communicate over the telephone, and read printed material.
Schedule may include non-traditional work hours, including nights and/or weekends.