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Remote Software Support Engineer Jobs in Oregon (NOW HIRING)

Software Engineer

OR · On-site +1

$103.30K - $133.85K/yr

Software Engineer - Transport, Networking & Connectivity (Cloud Platform) Role summary : We're ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

Remote, US US Citizen or Permanent Resident Responsibilities * Design, develop, unit test and ... support thesuite of applications, using C#, SQL, JavaScript and other languages as needed. * Use ...

Staff Software Engineer

OR · On-site +1

$230K/yr

Consistently deliver quality code that supports business goals. * Understanding of data structures ... We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

New

... supports public sector agencies and commercial enterprises around the globe. Recognized as a Top ... Remote, US (Cincinnati, OH preferred) #LI-EK1 Working at DMI DMI is a diverse, prosperous, and ...

Software Engineer

OR · On-site +1

$110.30K - $183.80K/yr

CoverMyMeds is seeking a Software Engineer to support backend-heavy development for systems that ... This role will allow for remote work. We are unable to provide sponsorship for this role presently ...

Software Engineer

OR · On-site +1

$110.30K - $183.80K/yr

CoverMyMeds is seeking a Software Engineer to support backend-heavy development for systems that ... This role will allow for remote work. We are unable to provide sponsorship for this role presently ...

Alteryx is searching for a Staff Software Development Engineer in Test . This position is remote ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

Software Engineer

OR · On-site +1

$110.30K - $183.80K/yr

CoverMyMeds is seeking a Software Engineer to support backend-heavy development for systems that ... This role will allow for remote work. We are unable to provide sponsorship for this role presently ...

Software Engineer III

$96.96K - $140K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Principal Software Engineer

OR · On-site +1

$134.90K - $180.80K/yr

Position Summary Harness Software Engineering Insights (SEI) is where engineering meets engineering ... Work Location Bay Area or Remote in the U.S. with periodic travel required What You Will Have At ...

Position Summary Harness Software Engineering Insights (SEI) is where engineering meets engineering ... Work Location Bay Area or Remote in the U.S. with periodic travel required What You Will Have At ...

This position is remote from within the United States and will require approximately 25-35% travel ... Provide technical support and troubleshooting assistance for both hardware and software systems.

Job Summary As a Software Developer on Active911's ActiveAccount team, you will play a critical ... remote work options for travel or other needs with manager approval. To support your financial ...

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Showing results 1-20

Remote Software Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What are the most commonly searched types of Software Support Engineer jobs in Oregon? The most popular types of Software Support Engineer jobs in Oregon are:
What are popular job titles related to Remote Software Support Engineer jobs in Oregon? For Remote Software Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Oregon look for? The top searched job categories for Remote Software Support Engineer jobs in Oregon are:
What cities in Oregon are hiring for Remote Software Support Engineer jobs? Cities in Oregon with the most Remote Software Support Engineer job openings:
Software Engineer

$103.30K - $133.85K/yr

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago


Job description

Meet the Moment with Alteryx

We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.

You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.

If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

Title: Software Engineer - Transport, Networking & Connectivity (Cloud Platform)

Job Description

Role summary: We're looking for a Software Engineer to help build, own, evolve and maintain networking-heavy software services that power secure connectivity between customer environments and Alteryx Cloud. You'll work on foundational "data plane transport" capabilities (connectivity, routing, service-to-service and environment-to-environment communication, reliability patterns) alongside senior engineers who will coach you through design, implementation, debugging, and on-call best practices.

What you'll do:

  • Design and deliver features in services that enable secure connectivity and data plane transport (e.g., connection orchestration, routing, proxy/relay patterns, reliability mechanisms).

  • Own medium-sized workstreams end-to-end: technical approach, implementation, testing, rollout, and operational readiness.

  • Improve system reliability through better monitoring/alerting, performance tuning, and incident learnings (postmortems, action items).

  • Debug production issues that span networking and distributed systems (DNS/TLS/certs, timeouts, retries, scaling behavior, multi-service interaction).

  • Partner cross-functionally (platform, security, QE, product) to align requirements and deliver in increments.

  • Participate in code reviews, learn team standards, and iterate quickly with feedback.

What we're looking for:

  • Must have Proficiency in GoLang and Node/TypeScript/React.

  • 2-5+ years of software engineering experience (or equivalent depth in relevant systems work).

  • Strong coding and debugging skills; consistent track record of shipping production changes with appropriate tests.

  • Practical networking knowledge: HTTP/TLS, DNS, load balancing/proxy behavior, and troubleshooting connectivity issues.

  • Experience operating software in production environments (monitoring, incident response, on-call, operational docs).

  • Clear communication and ownership mindset-able to drive work forward with minimal ambiguity.

Nice to have

  • Kubernetes/service mesh experience; cloud networking patterns; secrets/cert management; distributed tracing/observability.

  • Prior work on connectivity agents, proxies/relays, gateways, or data-plane style services.

Success looks like

  • Within 30-60 days: owning and shipping multiple medium-scope changes; proactively identifying reliability/tech-debt improvements.

  • Within 90+ days: acting as a go-to engineer for transport/connectivity components and improving operational maturity (runbooks, alerts, SLO-ish thinking).

Compensation

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.

The base salary range for this role in the United States is $103,300 - $133,850.

This role is also eligible for a target annual bonus of 15% of base salary, based on individual and company performance. In addition to base pay and bonus eligibility, this role includes clear forms of additional compensation, such as:

  • A monthly Connectivity Plus stipend of $150 to support remote work-related expenses

  • An annual $200 home office reimbursement

Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

  • Medical, dental, and vision coverage

  • 401(k) with company match

  • Paid parental leave, caregiver leave, and flexible time off

  • Mental health support and wellness reimbursement

Career development and education assistance

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.