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Remote Software Support Engineer Jobs in Oregon (NOW HIRING)

Senior Software Engineer - FTC

OR · On-site +1

$130K - $142K/yr

This position is fully remote/home based. Applications will be accepted from candidates based in ... Establish and support development processes. * Provide stewardship of the long-term sustainability ...

... supports public sector agencies and commercial enterprises around the globe. Recognized as a Top ... Location: Remote, US (Cincinnati, OH preferred) #LI-EK1 Minimum Salary RateNot AvailableMedian ...

Lead Salesforce Developer

$55.50 - $73.50/hr

Participate in a fully remote software engineering team operating under Scrum and Agile principles. * Design and develop custom Salesforce solutions with a strong emphasis on supporting and ...

Position Summary Harness Software Engineering Insights (SEI) is where engineering meets engineering ... Work Location Bay Area or Remote in the U.S. with periodic travel required What You Will Have At ...

Principal Software Engineer

OR · On-site +1

$134K - $180K/yr

Position Summary Harness Software Engineering Insights (SEI) is where engineering meets engineering ... Work Location Bay Area or Remote in the U.S. with periodic travel required What You Will Have At ...

Lead Salesforce Developer

$55.50 - $73.50/hr

Participate in a fully remote software engineering team operating under Scrum and Agile principles. * Design and develop custom Salesforce solutions with a strong emphasis on supporting and ...

Job Summary As a Software Developer on Active911's ActiveAccount team, you will play a critical ... remote work options for travel or other needs with manager approval. To support your financial ...

Help define and build the next-generation, platform funding form that supports multiple products ... Remote Time zone requirements The team operates on the East/West coast time zones. Travel ...

Senior Software Engineer, Home Lending

OR · On-site +1

$122K - $161K/yr

Upstart's Home Lending Borrower Experience team supports the Home Lending borrower journey ... Remote Travel requirements As a digital first company, the majority of your work can be ...

Senior Software Engineer, Pricing

OR · On-site +1

$122K - $161K/yr

Drive architectural improvements in the pricing platform to support rapid growth, new products, and ... Remote US Time Zone Requirements - This team operates across all U.S. time zones. Travel ...

Senior Software Engineer

OR · On-site +1

$160K - $200K/yr

... to support our vision of solving the global waste crisis. As a Senior Software Engineer at ... This position is remote-only for East Coast candidates, but we prefer candidates based in New York ...

Senior Software Engineer

OR · On-site +1

$160K - $200K/yr

... to support our vision of solving the global waste crisis. As a Senior Software Engineer at ... This position is remote-only for East Coast candidates, but we prefer candidates based in New York ...

This is a full-time, remote position based in the United States. If located near an office, you are ... support customer-facing service level agreements. * Enhance and maintain observability for key ...

Senior Software Engineer

OR · Remote

$122K - $161K/yr

You will also provide architectural direction for software supporting our Infrastructure-as-a-Service (IaaS) platforms, orchestration systems, and platform engineering initiatives. You will champion ...

New

Experience writing production-quality code supported by automated testing, monitoring, and ... Remote Travel requirements As a digital first company, the majority of your work can be ...

As a Software Engineer on the Distribution Platform team at Upstart, you will be instrumental in ... Remote Travel requirements As a digital first company, the majority of your work can be ...

Senior Software Engineer

$145K - $162K/yr

Provide solution support and troubleshooting following deployment. * Promote agile principles and ... Work across multiple time zones in a hybrid or remote work environment. * Long periods of time ...

Epiq is seeking a highly skilled AI Software Engineer to join our Operations Engineering team. This ... LI-Remote The Compensation range for this role is 110,000 to 160,000 USD annually and may be ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Oregon? The most popular types of Software Support Engineer jobs in Oregon are:
What are popular job titles related to Remote Software Support Engineer jobs in Oregon? For Remote Software Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Oregon look for? The top searched job categories for Remote Software Support Engineer jobs in Oregon are:
What cities in Oregon are hiring for Remote Software Support Engineer jobs? Cities in Oregon with the most Remote Software Support Engineer job openings:
Senior Software Engineer - FTC

Senior Software Engineer - FTC

Public Library of Science

OR • On-site, Remote

$130K - $142K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

The position is anticipated to be short-term, and not expected to exceed April 30, 2028. Please note that there is no guaranteed duration of the position, and your employment will be at will and for no fixed duration. As such, it can be terminated by you or the organization at any time, with or without notice or cause, for any reason not otherwise prohibited by law.*This position is fully remote/home based. Applications will be accepted from candidates based in the UK and the following US states: FL, IL, MA, MD, NY, PA, TX, VA.Role Summary

PLOS is a nonprofit, Open Access publisher empowering researchers to accelerate progress in science and medicine by leading a transformation in research communication. The Senior Software Engineer draws on a diversity of experience in software engineering, architecture, and lifecycle management to collaboratively design, build, and maintain modern cloud-native solutions to power the ongoing revolution in open science. A high level of motivation, independence and willingness to constantly learn and improve are necessary to be successful.

This role sits within the Digital team and is part of a team of engineers within the software engineering function.

Responsibilities
  • As part of a cross-functional product team, contribute designs, code, tests, code reviews, and excellent judgment towards the development and continuous improvement of our digital platforms.
  • Participate in agile ceremonies and evolving development practices of the team.
  • Contribute to the overall platform architecture.
  • Ensure new work is delivered in alignment with said architecture.
  • Establish and support development processes.
  • Provide stewardship of the long-term sustainability of our platform and actively manage platform health and technical debt.
Knowledge and Skills
  • Significant professional software engineering experience gained in a full stack environment, ideally with experience using Google Cloud, Python, React, Kubernetes, BigQuery, or similar modern technologies.
  • Hands-on experience developing, shipping, operating, and/or maintain consumer and/or enterprise we applications.
  • Demonstrated passion for delivering testable, instrumented, and reliable code.
  • Strong track-record of using and improving agile software development and related design practices.
  • Deep understanding and experience of at least one server-side language.
  • Expertise in cloud native architectures.
  • Expertise in data pipelines and event-driven architectures preferred.
  • Expertise in machine learning and machine learning pipelines preferred.
  • Solid foundation in secure coding practices.
  • Solid understanding of client-side technology (CSS/HTML/JS)
  • Experience with continuous delivery methods and technologies.
  • Experience with using data to inform development decisions.
  • Ability to collaborate with a variety of functions, personalities and cultures.
  • Ability to actively listen, ask the right questions and see the underlying meaning in what's being said and not said.
  • Flexible and open minded. Energy and enthusiasm for learning.
  • Problem solving in multiple domains. Resilient, proactive and creative.
  • Ability to pick up new techniques and technologies quickly.
  • Pragmatic while maintain an attention to detail.
  • Self-directed and capable of working under minimal supervision.
 Qualifications
  • Bachelor's degree in Computer Science, Mathematics, or related academic degrees and/or equivalent experience preferred alongside a strong background in software engineering.
Physical Requirements and Work Environment
  • Prolonged periods stationary at a desk and working on a computer.
  • Some national and international travel may be required.
  • Some flexibility to work across time zones.
  • Rare but occasional after hours (evening or weekend) work.

The base salary range we've established for these positions is (US): $130,000 - $142,000 or (UK) 65,000- 73,000PLOS also offers a comprehensive benefits package summarized below. 

BENEFITS: 

US:

  • 401k with employer match
  • Employee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid)
  • Paid Vacation, 11 public holidays and sick leave
  • Parental leave
  • Birthday and three winter holidays days off
  • Short term and long term disability insurance
  • 2 days paid time off for volunteering per year
  • Fully remote work environment with stipend on joining for home office 

UK: 

  • Private medical insurance 
  • Life assurance 
  • Income protection 
  • Personal accident insurance 
  • Pension with up to 10% employer match 
  • 25 days holidays,market competitive Maternity and Paternity leave 
  • Birthday and three winter holidays days off 
  • 2 days paid time off for volunteering per year 
  • Fully remote work environment with stipend on joining for home office

About PLOS 

Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.

Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.

We're committed to equal opportunity

We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out. 

Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all. 

Visit plos.org/careers to learn more.