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Remote Software Support Engineer Jobs in Oregon (NOW HIRING)

Principal Software Engineer

OR ยท On-site +1

$134K - $180K/yr

Position Summary Harness Software Engineering Insights (SEI) is where engineering meets engineering ... Work Location Bay Area or Remote in the U.S. with periodic travel required What You Will Have At ...

Staff Software Engineer

OR ยท On-site +1

Position Summary Harness Software Engineering Insights (SEI) is where engineering meets engineering ... Work Location Bay Area or Remote in the U.S. with periodic travel required What You Will Have At ...

Senior Software Engineer, Home Lending

OR ยท On-site +1

$122K - $161K/yr

Upstart's Home Lending Borrower Experience team supports the Home Lending borrower journey ... Remote Travel requirements As a digital first company, the majority of your work can be ...

Help define and build the next-generation, platform funding form that supports multiple products ... Remote Time zone requirements The team operates on the East/West coast time zones. Travel ...

This is a full-time, remote position based in the United States. If located near an office, you are ... support customer-facing service level agreements. * Enhance and maintain observability for key ...

Senior Software Engineer, Pricing

OR ยท On-site +1

$122K - $161K/yr

Drive architectural improvements in the pricing platform to support rapid growth, new products, and ... Remote US Time Zone Requirements - This team operates across all U.S. time zones. Travel ...

Senior Software Engineer

OR ยท On-site +1

$122K - $161K/yr

We move fast, support each other, and aim high - always with purpose and intention About The Role ... This is a remote-friendly opportunity that can sit in NYC (where our headquarters are located), one ...

Experience writing production-quality code supported by automated testing, monitoring, and ... Remote Travel requirements As a digital first company, the majority of your work can be ...

As a Software Engineer on the Distribution Platform team at Upstart, you will be instrumental in ... Remote Travel requirements As a digital first company, the majority of your work can be ...

Distinguished Software Engineer (Remote)

OR ยท On-site +1

$293K - $406K/yr

This is a remote position in the USA. Meet the Team You will join Cisco's Security and Policy ... Innovate, develop, and drive industry-leading software, hardware, and technology solutions with ...

Senior Agentic AI Software Engineer

OR ยท On-site +1

$122K - $161K/yr

United States - Remote Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a ... We're building an AI-native engineering platform supporting the modernization of mission-critical ...

Software Developer

OR ยท On-site +1

$91K - $169K/yr

The Software Developer supports the delivery of new capabilities and enhancements within the core ... Remote or onsite, we are committed to ensuring you are fully engaged and included in our ...

Solutions Engineer

OR ยท On-site +1

You'll be working closely with our support engineering and product teams while serving as the ... Familiarity with API management tools, SDK's, and demo software like Coast is a plus * Knowledge of ...

Senior Software Engineer, Storage Infrastructure

OR ยท On-site +1

$122K - $161K/yr

This is a full-time, remote position based in the United States. If located near an office, you are ... Experience supporting the growth of engineers around you through collaboration and knowledge ...

... support for more artifact types over time. * Mentor other engineers, raise the bar on design and ... Excellent communication and collaboration skills, especially in a remote environment where staff ...

Senior Software Engineer - Commercial Services

OR ยท On-site +1

$122K - $161K/yr

Drive quality initiatives and support QA activities in conjunction with our QA engineering teams ... Experience working with remote and hybrid teams including overseas contractors. * Experience ...

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Showing results 41-60

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Oregon?

The most popular types of Software Support Engineer jobs in Oregon are:

What are popular job titles related to Remote Software Support Engineer jobs in Oregon?

For Remote Software Support Engineer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Oregon look for?

The top searched job categories for Remote Software Support Engineer jobs in Oregon are:

What cities in Oregon are hiring for Remote Software Support Engineer jobs?

Cities in Oregon with the most Remote Software Support Engineer job openings:

Principal Software Engineer

OR โ€ข On-site, Remote

$134K - $180K/yr

Full-time

Medical

Re-posted 8 days ago


Job description

Position Summary

Harness Software Engineering Insights (SEI) is where engineering meets engineering intelligence. As part of this team, you'll work on a deeply technical product that connects to 40+ developer tools like Jira and GitHub, processes millions of events, and turns raw SDLC data into actionable metrics.

This is a product that engineers build for engineers, where you'll see your work directly impact how thousands of developers build software. Expect challenges in data modeling, systems design, developer UX, and secure cloud integrations - all to help engineers and leaders build faster, better, and smarter.

About The Role
  • Design, develop, deploy and maintain critical software in a fast-paced quality conscious Java environment.ย 
  • Author software functional specifications and design documents for features developed.
  • Quickly understand complex systems/code and own key pieces of the system, including the delivered quality
  • Work in an agile environment, using iterative development cycles and a short customer feedback loop
  • Design and implementation of scalable backend software solutions
  • Diagnose and troubleshoot complex problems in a distributed computing environment.
  • Perform peer reviews of specifications, design, and code
  • Quickly understand complex systems/code and own key pieces of the system, including the delivered quality
  • Work alongside Site Reliability Engineers/DevOps and cross functional teams to deploy software or diagnose/troubleshoot any production related issues
About You
  • 12+ years of experience developing highly scalable, distributed applications, products, and backend services using Java
  • A desire to build products that solve complex technical problems for end users
  • Experience with relational databases like MySQL, PostgreSQL
  • Experience with SQL query tuning, performance optimizations is a plus
  • Experience with search frameworks like Elasticsearch, SOLR is a plus
  • Experience with applications hosted on AWS/Azure/GCP is a plus
  • Familiarity with Docker and CI/CD processes is a plus
  • Deep understanding of how distributed resilient software is built and deployed
  • Excellent problem solving and debugging skills
  • Experience working in short release cycles

Ready to Build Something Engineers Love. This is your chance to shape the systems that shape how software gets built. Join Harness today!

Work Location

Bay Area or Remote in the U.S. with periodic travel required

What You Will Have At Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.The Hiring Range For This Position Is $150,000 - $226,000.

A valid authorization to work in the U.S. is required