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Remote Software Support Engineer Jobs in Oregon (NOW HIRING)

Staff Performance Engineer - SDET

OR · On-site +1

$110K - $204K/yr

Remote or onsite, we are committed to ensuring you are fully engaged and included in our ... Support Technical Growth & Innovation: Provide guidance and expertise across engineering ...

Software Engineer

OR · On-site +1

... to support the continued evolution of our eDiary and clinical data platforms. Engineers in this ... effectively in a remote-first, high-accountability environment * The physical and mental ...

Software Engineer

$123K - $132K/yr

Provide solution support and troubleshooting following deployment. * Learn fast and solve ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

... to support a complex program to provide Agile development and operations and maintenance on a ... This position can be remote but visits to customer site will be required. Currently, customer site ...

Senior Software Engineer

OR · On-site +1

$122K - $161K/yr

Design, build, and maintain internal software platforms that support risk, compliance, legal, and ... Remote [OPTIONAL] In-Office requirements. You will be required to work from the {insert location ...

Software Engineer III

OR · Remote

$57.50 - $77.25/hr

Own software subsystem through full development and support lifecycle. * Bring creative and ... Remote

Senior Software Engineer

OR · On-site +1

$122K - $161K/yr

In addition to your focus on delivery, you'll support the team by breaking down complex engineering ... If you've worked with hybrid or remote teams before, that would help you adapt quickly to Hudl ...

Staff Software Engineer - Scala

OR · On-site +1

$150K - $200K/yr

Develop distributed systems to support the high-performance and low-latency requirements of trading ... There may be remote flexibility for exceptional candidates in the following states: California ...

Principal Software Engineer

OR · On-site +1

$134K - $180K/yr

... support the bank's growth as a licensed financial institution. As a Principal Software Engineer ... Remote Time Zone Requirements - This team operates on the East/West Coast time zones. Travel ...

Principal Software Engineer

$134K - $180K/yr

You will be tasked with evolving our SRE organization from a traditional support-focused model into ... Employee is not required to be in or near an office frequently and works from a designated remote ...

Senior Software Engineer

OR · Remote

$122K - $161K/yr

Senior Software Engineer Remote (US) | Reports to: Sr. Manager of Engineering About the Role 15Five ... Build and support 3rd party integrations with platforms like Slack, MS Teams, Google Calendar ...

Senior Software Engineer, Upstart Bank

OR · On-site +1

$122K - $161K/yr

You'll help build reliable, audit-ready software in a regulated environment while supporting ... Remote Time zone requirements The team operates on the East/West coast time zones. Travel ...

Senior Software Engineer, Upstart Bank

OR · On-site +1

$122K - $161K/yr

You'll help build reliable, audit-ready software in a regulated environment while supporting ... Remote Time zone requirements The team operates on the East/West coast time zones. Travel ...

Staff Software Engineer

OR · On-site +1

$200K - $240K/yr

Consistently deliver quality code that supports business goals. * Understanding of data structures ... We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

Principal Software Engineer

OR · Remote

$126K - $169K/yr

Location This is a remote postion open to candidates based anywhere in the US. The Main ... Architect scalable distributed systems supporting mission-critical enterprise services and customer ...

Senior Software Engineer, Auto

OR · On-site +1

$122K - $161K/yr

Support high-quality delivery in a regulated environment through thoughtful system design, testing ... Remote US and Canada Travel requirements As a digital first company, the majority of your work can ...

Senior Software Engineer

OR · On-site +1

$165K - $210K/yr

Consistently deliver quality code that supports business goals. * Understanding of data structures ... We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Oregon? The most popular types of Software Support Engineer jobs in Oregon are:
What are popular job titles related to Remote Software Support Engineer jobs in Oregon? For Remote Software Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Oregon look for? The top searched job categories for Remote Software Support Engineer jobs in Oregon are:
What cities in Oregon are hiring for Remote Software Support Engineer jobs? Cities in Oregon with the most Remote Software Support Engineer job openings:
Staff Performance Engineer - SDET

Staff Performance Engineer - SDET

BECU

OR • On-site, Remote

$110K - $204K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


BECU rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $141,800.00-$173,300.00 annually. The full Pay Range is $110,100.00 - $204,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS - because people helping peoplestarts with supporting you

  • 401(k) Company Match (up to 3%)

  • 4% annual contribution to your 401(k) by BECU

  • Medical, Dental and Vision (family contributions as well)

  • PTO Program + Exchange Program

  • Tuition Reimbursement Program

  • BECU Cares volunteer time off + donation match

IMPACT YOU'LL MAKE:

As a Staff Software Development Engineer in Test (SDET) - Performance Engineering, you will contribute to shaping the future of quality and performance engineering at BECU. You'll apply your technical expertise to help teams build reliable, scalable, and secure software that supports meaningful experiences for BECU members. Your leadership in performance engineering, test strategy, and automation will help elevate engineering practices, streamline delivery, and strengthen the technology ecosystem across the organization.

Your work directly supports accessible, dependable solutions that positively impact the communities BECU serves.

To join our dynamic team, we require candidates to be residents of WA,OR,ID, AZ, TXorCA.Ifyou'relocatedin Washington state and within a reasonable driving distance from Tukwila, we arerequestingthat you come into our HQ on Tuesdays & Wednesdays.For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

WHAT YOU'LL DO:

  • Lead Test Strategy & Execution:Develop inclusive, scalable test strategies, automation frameworks, and performance tools that empower engineering teams across web, mobile, and data environments.

  • Advance Performance Engineering:Analyze system behavior, performance patterns, and load models to identify opportunities for improving scalability, testability, and overall reliability.

  • Lead Performance Testing Initiatives:Guide performance engineering efforts, interpret results, identify patterns, and collaborate across teams to resolve issues with clarity and accuracy.

  • Share Knowledge & Foster Learning:Contribute to internal learning sessions, technical discussions, and community knowledge sharing to support continuous education and collaboration.

  • Establish Technical Standards:Review test and automation code for quality and consistency, contribute to engineering standards, and help maintain best practice testing guidelines.

  • Mentor & Support Engineers:Provide constructive, skills focused coaching to SDETs and engineers through code reviews, test design discussions, and knowledge sharing.

  • Enhance CI/CD Quality:Strengthen automated test reliability within CI/CD pipelines, identifying opportunities to optimize build feedback and execution stability.

  • Champion Quality Culture:Advocate for performance and end to end testing practices that improve overall product quality and promote shared ownership across engineering teams.

  • Support Technical Growth & Innovation:Provide guidance and expertise across engineering initiatives, contributing to improved processes, tools, and testing efficiency.

  • Engage in Broader Team Efforts:Contribute to team goals and evolving initiatives with a collaborative,community-orientedmindset.

This isn't just about completing tasks. It's about contributing to BECU's ongoing journey, where your expertise is valued, your insights matter, and your growth is continuously supported.

WHAT YOU'LL GAIN:

  • Opportunities for Influence:The ability to shape engineering quality and performance practices across multiple teams and technical domains.

  • Deep Technical Development:Growth in areas such as performance engineering, automation frameworks, distributed systems, cloud platforms, and scalable test architecture.

  • Collaborative Leadership:Frequent opportunities to mentor peers, contribute to learning communities, and influence strategic technical direction.

  • Supportive Innovation Culture:A space where diverse perspectives are welcomed, new ideas are encouraged, and experimentation is supported.

  • Modern Tools & Environments:Hands-on experience with cloud platforms, CI/CD ecosystems, automation frameworks, performance orchestration tools, and a broad mix of programming languages.

  • Community-Focused Mission:The chance to contribute to technology that supports the financialwell-beingof BECU's members and communities.

QUALIFICATIONS:

Minimum Qualifications

  • Bachelor's degree in computer science or related discipline, or equivalent work experience.

  • Minimum seven years of hands-on experience with programming and scripting languages to support performance frameworks like JMeter, C#, Python or JavaScript/Typescript (or other languages) performing software development/QA in a polyglot environment.

  • Minimum seven years of experience designing test plans, cases and writing automated tests in a team environment, including performance testing practices.

  • Minimum two years of experience testing applications and services with security automation frameworks.

  • Minimum seven years of experience with continuous integration systems and test case management tools.

  • Proficiency with test frameworks such as Nunit, MSTest, Xunit, Selenium, Playwright or Gherkin.

  • Experience with public cloud (Azure/AWS/Google Cloud) technologies.

  • Experience using git, including performingcode reviews,pull requests, and following branching standardssuch as Git Flow or Trunk-Based Development.

Desired Qualifications

  • Demonstrated strong understanding and experience in performance Engineering and QA methodologies for web, API and mobile applications releases.

  • Working knowledge of containers and performance engineering orchestration platforms likeBlaze Meter, Octoperf or Azure Load test.

  • Demonstrated experience in unit testing,integrationtesting andperformance testing. Demonstrated experience testing for performance optimization and scalability.

  • Demonstrated experience with relational and non-relational database structures. Able to understand and construct SQL queries, and NoSQL queries.

JOIN THE JOURNEY:

Ready to contribute to meaningful technical progress? Interested in being part of a collaborative and innovative team where your ideas and contributions support BECU's growth and success? This is more than a role-it's an opportunity to advance your skills, expand your impact, and help strengthen BECU's technology landscape.

Bring your experience, curiosity, and commitment to continuous learning. Apply today and join us in building accessible, reliable, and future ready solutions.

Your journey of growth, innovation, and impact starts here.

#BECU #YourGrowth #BECUJourney

EEO Statement:


BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.


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