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Remote Software Support Engineer Jobs in Beaverton, OR

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST / 3:00pm -11:00pm EST. At Suvoda, our Software Support Specialists support clinical trial sites ...

Trimble

Premier Support Engineer

Lake Oswego, OR · On-site +1

Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Logitech

Technical Support Engineer

Camas, WA · On-site +1

$70K/yr

The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members.

Cisco

Senior Software Engineer (Remote)

Portland, OR · On-site +1

$129K - $171K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

Cisco

Senior Software Engineer (Remote)

Portland, OR · Remote

$129K - $171K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

Amat

Technical Support Engineer (TSE) MDP

Portland, OR · On-site +1

$96K - $132K/yr

... software and systems. Preferred locations would be Arizona, Texas, Oregon or New York but any ... Support multiple technical escalations, resolve with focus on time to resolution and quality of ...

Amat

Technical Support Engineer (TSE) MDP

Beaverton, OR · On-site +1

$96K - $132K/yr

... software and systems. Preferred locations would be Arizona, Texas, Oregon or New York but any ... Support multiple technical escalations, resolve with focus on time to resolution and quality of ...

Rapta, Inc

Senior Software Engineer (Remote)

Portland, OR · Remote

$140K - $175K/yr

Senior Software Engineer Full-Time Position | Portland, Oregon About Us Rapta is revolutionizing ... While we will consider remote applicants on a case-by-case basis, local presence is strongly valued ...

Corvel

Senior Software Engineer

Portland, OR · Remote

$97K - $163K/yr

This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Develop and maintain complex ... Apply sound software engineering processes, including iterative development, unit testing, source ...

Rapta, Inc

Senior Software Engineer

Portland, OR · On-site +1

$140K - $175K/yr

Senior Software Engineer Full-Time Position | Portland, Oregon About Us Rapta is revolutionizing ... While we will consider remote applicants on a case-by-case basis, local presence is strongly valued ...

KEYENCE

Field Application Engineer '27

Portland, OR · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote Software Support Engineer information

See Beaverton, OR salary details

$41.1K

$94.3K

$173.2K

How much do remote software support engineer jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote software support engineer in Beaverton, OR is $94,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $130,100.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Beaverton, OR?

For Remote Software Support Engineer jobs in Beaverton, OR, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Beaverton, OR look for?

The top searched job categories for Remote Software Support Engineer jobs in Beaverton, OR are:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Beaverton, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,331 per year, or $45.4 per hour.

Software Support Specialist

Portland, OR • Remote

Suvoda
Pharmaceutical and Medicine Manufacturing • 1 - 5K employees
Learn more about Suvodaexternal

Full-time

Re-posted 2 days ago

Job description

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST / 3:00pm -11:00pm EST. 

At Suvoda, our Software Support Specialists support clinical trial sites, study teams, and patients by resolving real-time system issues across multiple countries via phone and email. This role involves working directly with sensitive production and patient data, so accuracy and regulatory compliance are critical. You'll troubleshoot, document, and escalate issues as needed, often managing multiple requests with competing priorities.

Responsibilities: 

  • Provide support to system users in multiple countries via the telephone and email 
  • Clearly document all communication with system users 
  • Troubleshoot and resolve user-reported issues and communicate resolution back to system user 
  • Add and update highly-sensitive production data for clinical while maintaining trial integrity and regulatory compliance 
  • Investigate, diagnose, and escalate system issues to relevant teams when necessary for resolution 
  • Collaborate with cross-functional teams in identifying and providing solutions for system users 
  • Work well under pressure in a fast-paced dynamic environment with short resolution times 
  • Manage multiple requests with competing priorities and reprioritize as needed  
  • Adapt product expertise and knowledge to solve user issues stemming from complex IRT requirements 
  • Conceptualize and drive best practices in Customer Care 
  • Identify and implement process improvements focused on driving towards greater efficiency or improved quality in Customer Care 
  • Assist with departmental initiatives such as creation of new tools, enhancement of processes, development of new processes, etc+ 
  • Identify and resolve issues related to data integrations, including data inconsistencies and system errors  
  • Perform other related duties as required 

Requirements: 

  • Bachelor's Degree preferred 
  • Computer-operating skills 
  • Friendly, service-oriented attitude 
  • Written and verbal communication skills 
  • Attention to detail 
  • Ability to identify and solve problems in an efficient and effective manner 
  • Ability to work independently with little to no supervision 
  • Ability to take initiative to use resources to investigate issues and present solutions 
  • Prior technical support experience preferred, especially in IRT or related field 
  • Multilingual skills preferred 

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