We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
Quick apply
We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
Quick apply
We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
Newberg, OR · On-site
$55 - $75/hr
Diagnoses and resolves advanced SaaS and connectivity issues.* Assists with registration and white glove onboarding for new software users.* Provides demo support for sales and training teams.
Newberg, OR · On-site
$55 - $75/hr
Diagnoses and resolves advanced SaaS and connectivity issues.* Assists with registration and white glove onboarding for new software users.* Provides demo support for sales and training teams.
Newberg, OR · On-site
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Newberg, OR · On-site
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
OR · On-site
Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... We are seeking a senior support specialist to head, monitor and improve the support delivery.
OR · On-site
Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... We are seeking a senior support specialist to head, monitor and improve the support delivery.
In this role, you will play a crucial role in supporting the delivery of complex Third-Party Risk ... years of SaaS hands-on configuration and implementation experience with a complex and highly ...
Quick apply
In this role, you will play a crucial role in supporting the delivery of complex Third-Party Risk ... years of SaaS hands-on configuration and implementation experience with a complex and highly ...
In this role, you will play a crucial role in supporting the delivery of complex Third-Party Risk ... Experience: 4+ years of professional services experience and 2+ years of SaaS hands-on ...
In this role, you will play a crucial role in supporting the delivery of complex Third-Party Risk ... Experience: 4+ years of professional services experience and 2+ years of SaaS hands-on ...
$15 - $19.25/hr
Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization. * Help with and track IT assets Main Office & Remote Technical ...
$15 - $19.25/hr
Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization. * Help with and track IT assets Main Office & Remote Technical ...
Lake Oswego, OR · On-site +1
... Support, SaaS, SQL Database, Telemetry, Customer Success Engineer. Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it ...
Lake Oswego, OR · On-site +1
... Support, SaaS, SQL Database, Telemetry, Customer Success Engineer. Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it ...
OR · On-site +1
Support / Operations (iO) Reports To: Chief Customer Officer FLSA Status: Exempt Location: US ... Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and ...
OR · On-site +1
Support / Operations (iO) Reports To: Chief Customer Officer FLSA Status: Exempt Location: US ... Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and ...
Portland, OR · On-site
$71.90 - $87.30/hr
As an investment support specialist you'll bring warmth and expertise in equal measure, answering ... Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are ...
Portland, OR · On-site
$71.90 - $87.30/hr
As an investment support specialist you'll bring warmth and expertise in equal measure, answering ... Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are ...
OR · On-site +1
Experience supporting B2B SaaS integrations or developer platforms What you'll be doing * Engineer process solutions around incoming integration/partnerships bugs, improvements and asks. * Debug ...
OR · On-site +1
Experience supporting B2B SaaS integrations or developer platforms What you'll be doing * Engineer process solutions around incoming integration/partnerships bugs, improvements and asks. * Debug ...
Portland, OR · On-site
$86 - $117.50/hr
What You'll Bring To Circle * 2+ years prior experience in technical issue resolution in a fast paced global support team supporting SaaS based product or relevant experience in financial services.
Portland, OR · On-site
$86 - $117.50/hr
What You'll Bring To Circle * 2+ years prior experience in technical issue resolution in a fast paced global support team supporting SaaS based product or relevant experience in financial services.
Monitor industry trends, SaaS developments, and emerging technologies (including automation and AI ... Must be a support champion and possess a true passion for enterprise support. It is required to ...
Monitor industry trends, SaaS developments, and emerging technologies (including automation and AI ... Must be a support champion and possess a true passion for enterprise support. It is required to ...
OR · On-site +1
SQL databases, OLAP, cloud-native SaaS, distributed systems * Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions ...
OR · On-site +1
SQL databases, OLAP, cloud-native SaaS, distributed systems * Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions ...
Monitor industry trends, SaaS developments, and emerging technologies (including automation and AI ... Must be a support champion and possess a true passion for enterprise support. It is required to ...
Monitor industry trends, SaaS developments, and emerging technologies (including automation and AI ... Must be a support champion and possess a true passion for enterprise support. It is required to ...
Portland, OR · On-site +1
$65K/yr
Hold a Bachelor's degree and/or 3 or more years of outbound sales experience selling SaaS solutions ... Mental health support and services via Modern Health * 15 days PTO (accrual begins on date of hire ...
Portland, OR · On-site +1
$65K/yr
Hold a Bachelor's degree and/or 3 or more years of outbound sales experience selling SaaS solutions ... Mental health support and services via Modern Health * 15 days PTO (accrual begins on date of hire ...
OR · On-site +1
... and SAAS products * Demonstrated capacity to anticipate partner needs, identify challenges ... Enhanced Mental Health Support for Employees and dependents * Carrot: Fertility healthcare and ...
OR · On-site +1
... and SAAS products * Demonstrated capacity to anticipate partner needs, identify challenges ... Enhanced Mental Health Support for Employees and dependents * Carrot: Fertility healthcare and ...
OR · On-site +1
Ability to work odd hours and/or additional hours supporting global customers during times of critical volumes * Interest in learning about modern software development and associated technologies ...
OR · On-site +1
Ability to work odd hours and/or additional hours supporting global customers during times of critical volumes * Interest in learning about modern software development and associated technologies ...
$12.45 - $13.84
1% of jobs
$13.84 - $15.23
4% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$15.23 - $16.61
25% of jobs
$16.61 - $18
14% of jobs
The median wage is $18.53 / hr.
$18 - $19.38
14% of jobs
$19.38 - $20.77
10% of jobs
$21.46 is the 75th percentile. Wages above this are outliers.
$20.77 - $22.16
13% of jobs
$22.16 - $23.54
4% of jobs
$23.54 - $24.93
8% of jobs
$24.93 - $26.32
3% of jobs
$26.32 - $27.70
3% of jobs
$12
$19
$27
A SaaS Support job involves assisting customers with technical issues, troubleshooting software problems, and ensuring users can effectively utilize a cloud-based application. Support specialists typically handle inquiries through chat, email, or phone, addressing concerns such as account setup, feature usage, and error resolution. They work closely with development teams to report bugs and suggest improvements. Strong communication, problem-solving, and technical skills are essential for success in this role.
To thrive as a SaaS Support professional, you need a solid understanding of software applications, troubleshooting, and customer service, usually backed by experience in technical support or IT. Familiarity with ticketing systems like Zendesk or Freshdesk, CRM platforms, and knowledge base tools is commonly required, while certifications such as CompTIA ITF+ or relevant product certifications are a plus. Strong communication, patience, and problem-solving abilities are critical soft skills for effectively assisting customers and collaborating with internal teams. These skills enable swift issue resolution, customer satisfaction, and seamless adoption of SaaS solutions.
SaaS Support professionals often encounter challenges such as troubleshooting complex software issues for users with varying technical skills, managing high volumes of support requests, and keeping up with frequent software updates. To address these, they rely on strong communication to explain solutions clearly, utilize detailed knowledge bases, and collaborate with product or engineering teams for advanced problem-solving. Many teams also prioritize ongoing training and use workflow tools to efficiently manage and prioritize support tickets. This dynamic environment helps team members continuously develop their technical expertise while delivering high-quality service to customers.
The most popular types of Saas Support jobs in Oregon are:
For Saas Support jobs in Oregon, the most frequently searched job titles are:
The top searched job categories for Saas Support jobs in Oregon are:

Full-time
Dental, Vision, Life
Re-posted 8 days ago
Must be located in Portland or be willing to relocate to the Portland, OR area (Relocation Bonus Available)Aravo was founded to bring order to the complex, chaotic world of enterprise Third Party Risk Management. We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance, helping Global 2000 companies protect their brand, build customer trust, and drive principled performance. Our notable and growing customer base includes the biggest and most respected brands in the world including Google, Microsoft, Salesforce, Deloitte, Ford, GE, Pfizer, Fidelity International, Visa, British Petroleum, Nike, P&G, Unilever and many others.Working for Aravo is working with purpose. Our team takes pride in delivering excellent products that really make a difference and we enjoy providing exceptional service to our clients. We're intelligent, collaborative and solutions driven. We know what we do helps serve a greater purpose by providing solutions that help eradicate corruption and social injustice from the world's supply chains and third-party networks. We feel really good about that.Aravo is headquartered in San Francisco, with offices and partners across the US, Europe and Asia.The Role: Aravo is growing fast and recognizes the importance of building a world-class team to fuel our continued success. With significant investment and strong leadership to expand our business, it's a tremendous time to be joining the Aravo team. In this role you'll have the opportunity to:Support our clients who are building and managing world-class third party risk management programs by maximizing the value of their investment in the Aravo platform.Provide a valued voice, where ideas and creative approaches are welcomed.Feel a sense of accomplishment as you are empowered to deliver in a dynamic, fun and fast-paced environment.Celebrate successes and grow with us!The Aravo product development team places an emphasis on meaningful contribution by all members in a creative, collaborative and sustainable environment where opportunities for growth, leadership and recognition abound. The Platform Engineer will be building a highly configurable, multi-tenant enterprise class SaaS solution that incorporates cross-organizational collaborative workflows, data integration, and a rich user interface built on a complex data model. This role will work primarily on issues and enhancements coming from our support and services organizations.Requirements2+ years of hands-on experience building web-based enterprise Java applicationsComfortable with database modeling and concepts, with Oracle experience a plusFamiliarity with a wide variety of open source tools and librariesExperience with the full software development life cycle, including a strong quality focus demonstrating success with design reviews, code reviews, & unit testingTechnical expertise building Java-based enterprise applications that are as robust as they are easy to useEffective communications skills honed refining requirements and solving complex problems within a collaborative team environmentThe capacity for viewing the big picture while consistently delivering product in a hands-on development positionTechnical Skills: Experience with full stack modern web application architecture in a commercial software development environmentExperience working in an agile software development methodologyExperience with distributed workflow systemsExperience debugging complex applicationsExpertise with Java based web servicesBasic Linux system administration skillsOracle PL/SQL skillAbility to quickly come up to speed on a complex technical architectureTalent for distilling complex problems into manageable componentDesire to contribute in a fast-paced iterative development environmentCapacity for delivering on all commitments and, above all, a passion for buildingAdditional Skills: Results oriented, product focused, and at ease in an environment requiring the ability to quickly and appropriately prioritize conflicting demandsStrong analytical and excellent verbal and written communications skillsHigh degree of initiative consistently demonstrated by the active ownership of complex problems through their successful resolutionTeam player eager to work closely with, learn from and mentor others while continually improving self and teamInnately curious about new technologies and their practical application in a startup environmentFlexibility and willingness to pitch in and wear more than one hat in a dynamic organizationBenefitsMedical / Dental / Vision InsuranceLife and AD&D InsuranceLong-Term Disability InsuranceEquity Participation4 Weeks of VacationFully Stocked KitchensRelocation Bonus (if applicable)Company Sponsored Charitable Day of Giving Events......and many more!
Sourced by ZipRecruiter
51 - 200 Employees
San Francisco, CA, US
2000