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Client Support Representative Jobs in Washington

Verano

Client Support Associate

Jessup, MD

$65K/yr

Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Regularly audit dispensary menus to ensure accurate representation of our product offerings and ...

Verano

Client Support Associate

Jessup, MD · On-site

$65K/yr

Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Regularly audit dispensary menus to ensure accurate representation of our product offerings and ...

Verano

Client Support Associate

Jessup, MD

$65K/yr

Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Regularly audit dispensary menus to ensure accurate representation of our product offerings and ...

Verano

Client Support Associate

Jessup, MD · On-site

$65K/yr

Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Regularly audit dispensary menus to ensure accurate representation of our product offerings and ...

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Relocation Sales Coordinator - Administrative & Client Support

Lorton, VA · On-site

$20.75 - $28/hr

Relocation Sales Coordinator - Client Support & Lead Management Full-Time | Customer-Focused Role ... Support Sales Representatives with administrative coordination, follow-up, and account management

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How much do client support representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for client support representative in Washington is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

How does a Client Support Representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.

What does a Client Support Representative do?

A Client Support Representative assists customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with clients via phone, email, or chat to ensure customer satisfaction and maintain positive relationships. Their responsibilities may also include troubleshooting problems, processing orders, and escalating complex issues to higher-level support. Effective communication and problem-solving skills are important for success in this role.
What are popular job titles related to Client Support Representative jobs in Washington? For Client Support Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Client Support Representative jobs in Washington look for? The top searched job categories for Client Support Representative jobs in Washington are:
What are popular job titles related to Client Support Representative jobs in WA? For Client Support Representative jobs in WA, the most frequently searched job titles are:
Client Support Representative jobs near you

Remote Client Support Representative - Travel

SWEET CAROLINA TRAVELS

Washington, DC • Remote

$18.75 - $24.75/hr

Full-time

Posted 8 days ago

Job description

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities

  • Support clients remotely via email, phone, and messaging platforms
  • Respond to travel-related inquiries in a timely, professional manner
  • Assist with itinerary changes, cancellations, updates, and special requests
  • Provide clear information on destinations, travel requirements, and agency processes
  • Monitor upcoming trips and proactively communicate with clients as needed
  • Resolve issues efficiently while maintaining a high level of customer satisfaction

Ideal Candidate

  • Strong written and verbal communication skills
  • Customer service experience (travel, hospitality, or support roles preferred)
  • Highly organized, dependable, and detail-oriented
  • Comfortable working independently in a fully remote role
  • Able to learn new systems, booking platforms, and digital tools quickly
  • Passionate about travel and delivering excellent client support

What We Offer

  • Fully remote position
  • Flexible scheduling options
  • Comprehensive training and ongoing support
  • Growth opportunities within a travel-focused company
  • Access to travel-related perks and industry discounts
  • Supportive and collaborative remote team environment

Apply