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Client Support Representative Jobs in Washington

Verisign

Tech Support Representative

Reston, VA · On-site

Verisign is seeking a Technical Support Representative II to address all customer and client concerns regarding the technical aspect and troubleshooting of the Verisign suite of products and services.

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Client Support Representative information

See Washington salary details

$12

$21

$28

How much do client support representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for client support representative in Washington is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.70 per hour, depending on experience, location, and employer.

How does a client support representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.

What are the key skills and qualifications needed to thrive as a client support representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

Is remote client support representative a stressful job?

Remote client support representatives often experience stress due to handling customer inquiries, troubleshooting issues, and meeting performance metrics. The job requires strong communication skills and the ability to manage challenging interactions, which can contribute to stress levels, especially during high call volumes or difficult situations.

What does a client support representative do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are popular job titles related to Client Support Representative jobs in WA?

For Client Support Representative jobs in WA, the most frequently searched job titles are:

Client Support Representative jobs near you
Infographic showing various Client Support Representative job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,983 per year, or $21.1 per hour.

Remote Client Support Representative - Travel

SWEET CAROLINA TRAVELS

Washington, DC • Remote

$18.75 - $24.75/hr

Full-time

Re-posted 8 days ago

Job description

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities

  • Support clients remotely via email, phone, and messaging platforms
  • Respond to travel-related inquiries in a timely, professional manner
  • Assist with itinerary changes, cancellations, updates, and special requests
  • Provide clear information on destinations, travel requirements, and agency processes
  • Monitor upcoming trips and proactively communicate with clients as needed
  • Resolve issues efficiently while maintaining a high level of customer satisfaction

Ideal Candidate

  • Strong written and verbal communication skills
  • Customer service experience (travel, hospitality, or support roles preferred)
  • Highly organized, dependable, and detail-oriented
  • Comfortable working independently in a fully remote role
  • Able to learn new systems, booking platforms, and digital tools quickly
  • Passionate about travel and delivering excellent client support

What We Offer

  • Fully remote position
  • Flexible scheduling options
  • Comprehensive training and ongoing support
  • Growth opportunities within a travel-focused company
  • Access to travel-related perks and industry discounts
  • Supportive and collaborative remote team environment

Apply