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Support Representative Jobs (NOW HIRING)

Arcosa Inc.

Sales Support Representative

Eatontown, NJ · On-site

$51K - $65K/yr

Sales Support Representative Arcosa Aggregates is seeking a Sales Support Representative based out of our Tinton Falls, NJ office. This position is responsible for providing comprehensive ...

Skydio, Inc

Field Support Representative

$100K - $130K/yr

Reporting to the Field Support Representative Manager, the Field Support Representative will primarily interface with the National Security sales team, Customer Support and Program Management to ...

LHH US

Technical Support Rep

Rochelle Park, NJ

$50K - $60K/yr

Technical Support Representative Bergen County, NJ Our client, a leader in entertainment technology, is seeking a Technical Support Representative to provide high-quality technical assistance and ...

Brick Co.

Technical Support Representative

Mission, KS · On-site

$18 - $20/hr

Job Summary / About the Role We're looking for a Technical Support Representative to help deliver an exceptional support experience for Brick customers. This role is critical in resolving complex ...

Mancini Companies

Sales Support Representative

Warwick, RI · On-site

$18.50 - $25.50/hr

Daily deadlines for a Sales Support Representative include: meeting order entry deadlines, and meeting daily deadlines for seeing assigned accounts. * Turn in money collected to office twice per week.

Astor & Sanders

Customer Support Representative

Denver, CO

$16.50 - $22.50/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a ...

Fabuwood

Warranty Support Rep.

Newark, NJ

$17.75 - $22.75/hr

Warranty Support Representative At Fabuwood, we believe that exceptional quality, outstanding service, and teamwork drive our success. We're committed to creating an environment where every team ...

Sock Club

Sales Support Representative

Austin, TX · On-site

$45K - $52K/yr

Sales Support Representative Company: Sock Club Location: Austin, TX (Hybrid: In-office Tuesday-Thursday) About the Role Do you love solving puzzles, keeping fast-moving projects on track, and being ...

WMH

Product Support Representative

Fort Mill, SC

$40K/yr

Become a Product Support Representative at Wheeler Material Handling! Why Choose Wheeler Material Handling? "Step into a thrilling career with a team that values your growth, offers incredible ...

VOXX International

Product Support Rep.

Hauppauge, NY

$17/hr

Summary/Objective VOXX International Corp., in Hauppauge, is looking for a Product Support Representative to assist in the Customer Service department. This position will support the Customer Service ...

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Support Representative information

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$12

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$43

How much do support representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are Support Representatives?

Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and address any problems efficiently. Support Representatives play a key role in maintaining a positive relationship between a company and its customers by offering timely and effective assistance.

What is the difference between Support Representative vs Customer Service Associate?

AspectSupport RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; technical knowledge varies by industryHigh school diploma; basic communication skills
Work EnvironmentCall centers, technical support, online chatRetail stores, call centers, service desks
Employer & Industry UsageTech, telecom, software companiesRetail, hospitality, telecom
Common Search & ComparisonCustomer support, technical supportCustomer service, client support

Support Representatives and Customer Service Associates both focus on assisting customers, but Support Representatives often handle technical issues and specialized support, while Customer Service Associates typically manage general inquiries and service requests. The roles overlap in communication skills and customer interaction, but Support Representatives usually require more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Support Representative, and why are they important?

To thrive as a Support Representative, you need strong problem-solving abilities, excellent verbal and written communication skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with help desk software, customer relationship management (CRM) systems, and ticketing tools is typically required. Patience, active listening, and resilience help individuals stand out by building positive customer relationships and handling challenging interactions. These skills are vital for efficiently resolving customer issues and ensuring high levels of satisfaction and retention.

What are some common challenges Support Representatives face when handling customer inquiries, and how can they effectively manage these situations?

Support Representatives often encounter challenging situations such as dealing with frustrated customers, managing high volumes of inquiries, or resolving complex technical issues. Effective communication, patience, and active listening are key to diffusing tense interactions. Utilizing internal knowledge bases, collaborating with team members, and knowing when to escalate issues can help resolve problems efficiently and maintain customer satisfaction. Continuous training and feedback also support skill development and confidence in handling diverse scenarios.
More about Support Representative jobs
Who are the top companies hiring for Support Representative jobs? The top employers for Support Representative jobs are:
What states have the most Support Representative jobs? States with the most job openings for Support Representative jobs include:
What are popular job titles related to Support Representative jobs? For Support Representative jobs, the most frequently searched job titles are:
Support Representative jobs near you
Infographic showing various Support Representative job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.
Sales Support Representative

Sales Support Representative

Arcosa Inc.

Eatontown, NJ • On-site

$51K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Arcosa rating

6.3

Company rating: 6.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

358th of 417 rated machine equipment manufacturers

Job description

Sales Support Representative

Arcosa Aggregates is seeking a Sales Support Representative based out of our Tinton Falls, NJ office. This position is responsible for providing comprehensive administrative, analytical, and operational support to the sales team.

They will ensure accuracy in reporting daily sales activity, support bidding and quoting functions, and serve as a key liaison across internal departments including Dispatch, Billing, and Accounting. The ideal candidate is detail-oriented, highly organized, and comfortable managing multiple tasks in a fast-paced environment.

Day to Day:

  • Manage daily sales activity, including reviewing and correcting transactions
  • Approve invoice and billing adjustments
  • Verify scale house orders while coordinating corrections with Dispatch.
  • Prepares and sends customer quotes, submits public material bids, processes awards
  • Applies contract and special pricing for State, Municipal, County and P.A.N.Y.N.J projects.
  • Handle requests for COIs and material submittals
  • Receives purchase orders and all tax-exempt certificates while maintaining accurate records for contract pricing.
  • Coordinates registrations for industry events and conferences
  • Assists with mass distribution of annual pricing, maintains business certifications
  • Performs ongoing maintenance of quotes involving quantities and specialty materials

About You:

  • Prompt, regular, and predictable attendance
  • Positive, team-based attitude
  • Proficient in MS Office (especially Excel)
  • Good organizational skills.
  • Excellent communication skills.

Compensation: $51,198 -$65,111

Benefits: Arcosa is proud to offer competitive benefits and programs to help you and your family meet your healthcare and retirement planning needs. The various benefits offered to employees based on eligibility may include:

  • Medical, Dental, and Vision Insurance
  • Paid vacation and sick time
  • 401k with Employer Match
  • 11 paid Company holidays
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Tuition reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • Employee Discount Programs
  • Professional Training and Development Programs
  • Career Advancement Opportunities We like to promote from within!

The above statements describe the general nature and responsibilities of the position. All employees may be required to perform other duties or responsibilities as assigned.

Arcosa Aggregates is an Equal Opportunity Employer. We activate the potential of our people, care for our customers, optimize operations, integrate sustainability, and promote a results-driven culture aligned with long term value creation.

What Arcosa employees say

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