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Support Specialist Jobs (NOW HIRING)

Rasmussen University

Support Specialist

Mokena, IL · On-site

Support Specialist Rasmussen University Mokena, IL The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · On-site

SUMMARY The Support Specialist is a client facing support representative and critical piece of the technical services delivery of Axxys Technologies. The Support Specialist provides first level ...

Rasmussen University

Support Specialist

Mokena, IL

Support Specialist Rasmussen University Mokena, IL The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team ...

TAD PGS, Inc.

Support Specialist

Tempe, AZ

As a Supports Specialist, you are the heart of Our Client's core service and essential to the Company mission to dramatically improve individuals' independent living. You will provide health and ...

The Goddard School

Support Specialist

Bellevue, WA · On-site

Overview A Support Specialist at The Goddard School is responsible for establishing and maintaining a safe, healthy and nurturing learning environment. Additionally a Support Specialist is ...

PlayOn

Support Specialist

Chamblee, GA

PlayOn is seeking a Support Specialist to help schools and fans successfully stream live events using our platform. This role is responsible for assisting customers, managing support cases, and ...

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How much do support specialist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

How does a Support Specialist typically collaborate with other departments to resolve customer issues?

As a Support Specialist, collaboration with other departments—such as technical teams, product management, or billing—is common when resolving complex customer issues. You may need to escalate tickets or coordinate with subject matter experts to ensure timely and accurate solutions. Effective communication and documentation are essential to keep all stakeholders informed throughout the resolution process. This cross-functional teamwork not only helps resolve issues faster but also provides opportunities to learn about other areas of the business.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically at least a high school diploma or associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is often required. Excellent communication, patience, and a customer-oriented mindset are crucial soft skills that set top performers apart. These skills and qualities are essential for resolving issues efficiently and ensuring high customer satisfaction.

What is a Support Specialist?

A Support Specialist is a professional who provides technical assistance, guidance, and troubleshooting support to customers or internal users. They help resolve issues related to products, software, hardware, or services, often working through phone, email, chat, or in-person. Support Specialists diagnose problems, walk users through solutions, and escalate complex issues to higher-level technicians if needed. Their goal is to ensure user satisfaction and maintain smooth operations by addressing and resolving concerns efficiently.
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Support Specialist jobs near you
Infographic showing various Support Specialist job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 10% Part Time, 3% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Peer Support Specialist

Mindset Mental Support

Brooklyn, NY

$23 - $25/hr

Other

Posted 4 days ago

Job description

Peer Support Specialist

Job Summary:

We are seeking a compassionate Peer Support Specialist to join our team at Mindset Mental Support. As a Peer Support Specialist, you will provide mutual support and guidance to individuals facing challenges, using your personal experience to offer emotional support, share resources, and facilitate recovery-oriented activities.

Responsibilities:

  • Provide peer support services to individuals facing mental health challenges, including crisis intervention and support

  • Share personal experiences and insights to promote understanding and empowerment

  • Connect individuals with community resources, services, and support systems

  • Facilitate recovery-oriented activities and groups, such as art therapy and social events

  • Maintain accurate records and reports of services provided

  • Collaborate with mental health professionals to ensure individualized support plans

  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:

  • PEER SUPPORT CERTIFICATE REQUIRED

  • Strong communication and interpersonal skills

  • Empathy and compassion for individuals facing mental health challenges

  • Ability to maintain confidentiality and adheres to HIPAA regulations

  • Familiarity with community resources and services

What We Offer:

  • Part-time and full-time opportunities available

  • Opportunity to make a positive impact in our community

How to Apply:

If you are a compassionate and experienced Peer Support Specialist looking to join a dynamic team, please apply to this role. We look forward to receiving your application!