2

Entry Level Support Specialist Jobs (NOW HIRING)

This initiative matches candidates with organizations that support adults with special needs. Participants shadow staff to gain firsthand experience, and if there's a mutual fit, they may be offered ...

Peer Support Specialist

Madison, TN

$16.25 - $20.75/hr

Description Job Summary The Peer Support Specialist (PSS) assigned to the Director of Operations (DOO) performs the duties of entry level support staff, focusing on providing one-on-one peer support ...

next page

Showing results 1-20

Entry Level Support Specialist information

See salary details

$12

$24

$45

How much do entry level support specialist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an entry level support specialist?

Entry Level Support Specialists are professionals who provide basic technical or customer support within an organization. Their main responsibilities include responding to customer inquiries, troubleshooting simple issues, and escalating more complex problems to higher-level support staff. They often work with help desk systems, document solutions, and ensure customer satisfaction. This role serves as a starting point for individuals entering IT or customer service fields, offering valuable experience and training for career growth.

What are some common challenges faced by entry level support specialists, and how can they be addressed?

Entry Level Support Specialists often encounter challenges such as managing a high volume of support requests, quickly learning new software tools, and effectively communicating solutions to users with varying technical backgrounds. These challenges can be addressed by developing strong organizational skills, seeking feedback from more experienced team members, and utilizing internal knowledge bases. Additionally, regular participation in training sessions and team meetings can help build confidence and improve problem-solving abilities in this collaborative environment.

What are the key skills and qualifications needed to thrive as an entry level support specialist, and why are they important?

To thrive as an Entry Level Support Specialist, you need strong problem-solving abilities, basic technical knowledge, and at least a high school diploma or relevant associate degree. Familiarity with ticketing systems, common office software, and remote support tools like Zendesk or Freshdesk is typically required. Excellent communication skills, patience, and a customer-focused attitude help you stand out in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive customer experience.

What is the difference between Entry Level Support Specialist vs Help Desk Technician?

AspectEntry Level Support SpecialistHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like CompTIA A+ are common
Work EnvironmentCorporate IT departments, customer support centers, remote supportHelp desks, IT support centers, remote troubleshooting
Employer & Industry UsageBusinesses across industries, tech companies, service providersIT service providers, corporate IT, government agencies
Common Search & Comparison IntentYesYes

The main difference between an Entry Level Support Specialist and a Help Desk Technician lies in their scope and focus. Support Specialists often handle broader support tasks, including troubleshooting, customer communication, and sometimes onboarding. Help Desk Technicians primarily focus on technical troubleshooting and resolving user issues. Both roles require similar certifications and work environments, making them closely related but distinct in responsibilities.

What cities are hiring for Entry Level Support Specialist jobs? Cities with the most Entry Level Support Specialist job openings:
What are the most commonly searched types of Support Specialist jobs? The most popular types of Support Specialist jobs are:
What states have the most Entry Level Support Specialist jobs? States with the most job openings for Entry Level Support Specialist jobs include:
Infographic showing various Entry Level Support Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Entry Level Support Specialist

HireWellNow

West Plains, MO

$12/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago


Job description

Entry Level Support Specialist

Compensation: Starting at $12.00/hour

Full-Time/Benefits

West Plains, MO

Do you like working with computers? Are you excellent at multitasking? Are you tired of your current job where you do the same old thing day in and day out? If so, you might be a perfect candidate as a Client Support Specialist. Hire Well Now is looking for additional Client Support Specialists to join our growing team. In the role, you will be supporting our various clients using our software and processes.

Why work for us: (Benefits)

  • Health/Vision/Dental/Life Insurance after 90 days
  • On the Job Training. We are building the next big thing in The WP!
  • PTO Accrual amp; Prime Holidays off. (With Pay)
  • Unlimited coffee, snacks, and Free Lunch Fridays
  • A knowledge that you are making a difference in our customers’ pursuits in Faster Hiring and Longer Retention. All while wearing flip-flops!

Client Support Specialist Responsibilities:

  • Learn our tools and technology and have an amazing attitude
  • Respond to customer requests in an extremely timely matter and make their day with the best customer service experience they have ever had.
  • Execute customer projects as directed by the Client Support Lead.
  • Provide training for our clients in the use of our products and services as needed.
  • Treat our clients, applicants, and fellow associates with the utmost respect. Non-negotiable.

What you need to succeed:

  • High School or GED required. Some or all colleges are preferred.
  • A couple of years of retail or professional experience is a must. If you have ever worked in customer support that would be awesome!
  • Good with computers and a love of technology. We are APPLE people!
  • Must be absolutely relentless in the pursuit of being the best that you can be.
  • An attitude toward winning. Because all we do is win, win, win, no matter what.

Does this Client Support Specialist position sound like something you could excel at? If so, you need to apply right now because greatness waits for no one. Click the apply button and get busy. Hire Well Now is an equal opportunity employer. We hire based on talent. Period!

Please note. Our job descriptions are not the end all be all. We do what it takes to make things happen for our clients. We work as a team and help each other out whenever necessary. We believe we are the best at what we do and job descriptions will not define us. Results do!

HOSTED