Entry Level Support Specialist Jobs (NOW HIRING)

Announcement
Details
Open Date
07/29/2026
Requisition Number
PRN17293N
Job Title
Event Support Specialist
Working Title
Work Study Usher
Career Progression Track
S00
Track Level
S1 - Entry Level Support
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
4
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
The work schedule can vary based on event schedules and are frequently on nights, weekends, and sometimes holidays. An average shift is 3-4 hours. Shifts are managed via an online scheduling application and are voluntarily accepted by the employee, not assigned by the employer.
Is this a work study job?
No
VP Area
Academic Affairs
Department
00491 - Utah Presents
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
15.00
Close Date
09/30/2026
Priority Review Date (Note - Posting may close at any time)
08/08/2026
Job Summary
Ushers create a welcoming environment for patrons to Kingsbury Hall and the friendly faces of UtahPresents. They efficiently prepare the space and then ensure patrons, artists, and staff have a safe and enjoyable experience from the time their ticket are scanned, to the safe departure from the venue. In the event of emergency, Ushers are tasked in communicating safety procedures and working together to enact the safety plan.
Qualifications
Excellent customer service and human relations skills; the ability to work independently, exercise judgment, and resolve issues. May be required to stand for a number of hours at a time, lift 10 lbs., and/or walk up and down stairs multiple times.
This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for the current year. Please login to CIS and go to the Finance/Financial Aid section to view your Financial Aid Status. If you have not received a Federal Work-Study Award, then do not complete and submit this application. Before hire, this employer will confirm that you have received a Federal Work-Study Award for the current year.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Responsibilities

• Assist the House Manager with event setup and tear down in the lobbies, auditorium, and exterior of the building.
• Scan tickets to verify validity, and direct attendees to their destination. Resolve seating issues as needed.
• Provide clear direction, maintain order, and prevent panic in a crisis.
• Hand out programs and answer questions.
• Enforce venue policies.
• Keep the theatre property clean and free of debris.
• May cross-train and work as a Box Office Cashier, Concessions, Merchandise Seller, or Crossing Guard as staffing needs require.

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Event Support Specialist, I: Requires little to no related experience.
Preferences
No experience required.
Previous experience in crowd management or ushering a plus.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.