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Support Specialist Jobs (NOW HIRING)

Entergy

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.* JOB PURPOSE/SUMMARY: Responsible for ...

Infojini Inc

Support Specialist

Las Vegas, NV · On-site

Support Specialist Location: Las Vegas, NV Duration: 3+ months Client: Direct Client Description Provide support assistance with technical problem solving, event setups and equipment deployment ...

Cherokee Federal

Mission Support Specialist

Tucson, AZ · On-site

Mission Support Specialist This position requires an active Secret clearance to be considered. The Mission Support Specialist will assist with CBP's Administrative, Data Management and Maintenance ...

Bank Street

Camper Support Specialist

Manhattan, NY · On-site

$30/hr

Summer Camp Camper Support Specialist Bank Street School for Children (BSC) - Children's Programs Start Date: June 17, 2026 Role: Summer Camp Camper Support Specialist Schedule: June 17, 2026 - July ...

Inogen

Part Time Support Specialist I

Poughkeepsie, NY · On-site +1

$19.44 - $22.36/hr

The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the ...

Fora

Support Specialist

New York, NY · On-site

$60K - $90K/yr

As a Support Specialist, you'll develop working fluency across booking operations, account operations, finance operations, and advisor experience - handling everything from GDS rate discrepancies and ...

Inogen

Part Time Support Specialist I

Poughkeepsie, NY · On-site

The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the ...

Inogen

Part Time Support Specialist I

Poughkeepsie, NY · On-site

$19.44 - $22.36/hr

The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the ...

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How much do support specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

How does a support specialist typically collaborate with other departments to resolve customer issues?

As a Support Specialist, collaboration with other departments—such as technical teams, product management, or billing—is common when resolving complex customer issues. You may need to escalate tickets or coordinate with subject matter experts to ensure timely and accurate solutions. Effective communication and documentation are essential to keep all stakeholders informed throughout the resolution process. This cross-functional teamwork not only helps resolve issues faster but also provides opportunities to learn about other areas of the business.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically at least a high school diploma or associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is often required. Excellent communication, patience, and a customer-oriented mindset are crucial soft skills that set top performers apart. These skills and qualities are essential for resolving issues efficiently and ensuring high customer satisfaction.

What is a support specialist?

A Support Specialist is a professional who provides technical assistance, guidance, and troubleshooting support to customers or internal users. They help resolve issues related to products, software, hardware, or services, often working through phone, email, chat, or in-person. Support Specialists diagnose problems, walk users through solutions, and escalate complex issues to higher-level technicians if needed. Their goal is to ensure user satisfaction and maintain smooth operations by addressing and resolving concerns efficiently.
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Support Specialist jobs near you
Infographic showing various Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Peer Support Specialist | 988 Mobile Crisis Outreach

Collaborative Support Programs

Tinton Falls, NJ

$24.04 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

Description

CSPNJ, a mental health nonprofit agency, is looking for a Peer Support Specialist. The Peer Support Specialist is part of the Mobile Crisis Outreach Response Teams (MCORT) in Ocean and Monmouth counties. The MCORT team will consist of "Master Level Supervisors" & "Crisis Counselors". The Peer Support Specialists and Crisis Counselors will respond to calls dispatched through the 988 crisis center. The Peer Support Specialist is trained in crisis intervention and will provide crisis care through a peer lens ensuring that the individual feels heard and understood as well as modeling hope that there is a path forward.


MCORT provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Calls are dispatched through the 988 Suicide Crisis Lifeline Call Center. Mobile Crisis Outreach Teams will be available to help individuals de-escalate their crisis and access needed resources.


HIGHLIGHTS

  • Provide immediate support, crisis intervention, and promote mental health and wellness.
  • Utilize personal lived experience to build rapport and trust with individuals.
  • Share your recovery journey to inspire hope and demonstrate that recovery is possible.
  • Must be able to demonstrate competency in appropriate care, trauma informed, de-escalation techniques, suicide assessment, and safety planning.
  • Provide linkage to ongoing community mental health services, and initiate follow-up contacts to ensure further crisis diversion.
  • Collaborate with individuals to identify strengths, goals, and areas for skill-building.
  • Work with community referral sources and stabilization provider networks regarding case management and linkages to stabilization and aftercare services.

Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Hourly Rates:

- Day and Evening Shifts: 7:30am - 4:00pm & 3:30pm - 12:00am: $24.04/hour

- Overnight Shift: 11:30pm - 8:00am: $25.00/hour


Current Opening(s): 

- Sunday - Thursday: 3:30pm - 12:00am

- Sunday - Thursday: 11:30pm - 8:00am


- Friday - Tuesday: 11:30pm - 8:00am

- Friday - Tuesday: 3:30pm - 12:00am


Additional schedules may become available based on program needs.

Requirements

  • REQUIRED 1 of the following: CRSP-Certified Recovery Support Practitioner, CPRS-Certified Peer Recovery Specialist, NCRPSS-National Certified Peer Recovery Support Specialist, Certified Wellness Coach or Community MH Associate Certificate.
  • MUST have lived experience and at least 2+ years of continuous recovery from SMI or SUD diagnosis.
  • High School Diploma or equivalent with 2+ years of work experience in mental health field.
  • Strong emotional intelligence and the ability to foster meaningful, respectful connections.
  • The ability to remain calm under pressure when dealing with challenging situations.
  • Great critical thinking skills and the ability to adapt and act accordingly to situations.
  • Excellent verbal and written communication skills to effectively engage with individuals in crisis.
  • Willingness to disclose use of mental health and/or addiction services and speak openly on aspects of recovery.
  • Proven ability to engage and support individuals using empathy, professionalism, and trauma-informed practices.
  • Proven ability to engage and support individuals with mental health diagnoses using empathy and professionalism.
  • Proficient in MS Office products, as well as general computer literacy.
  • Bilingual skills are a plus!
  • MUST have a valid NJ Driver's License with acceptable driving record.
  • Lived Experience: CSPNJ prioritizes hiring individuals who use their personal experience with mental health diagnoses or substance use to inspire, support, and empower others.

Apply