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Customer Support Assistant Jobs (NOW HIRING)

Alphabe Insight

Customer Support Assistant

Dallas, TX

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

Elevare Branding

Customer Support Assistant

Lawrence, MA · On-site

$38K - $44K/yr

We are seeking a motivated Customer Support Assistant to join our dedicated team. In this role, you will provide exceptional service to clients by addressing inquiries, resolving issues, and ...

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How much do customer support assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer support assistant in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.95 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Support Assistant jobs? Cities with the most Customer Support Assistant job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Customer Support Assistant jobs? States with the most job openings for Customer Support Assistant jobs include:
Infographic showing various Customer Support Assistant job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,056 per year, or $19.3 per hour.

Customer Support Assistant

Alphabe Insight

Hayward, CA

Other

Posted 2 days ago

Job description

Customer Support Assistant

Next Coms Talk is a leading provider of communication solutions, dedicated to enhancing connectivity and efficiency for businesses of all sizes. Our team is committed to delivering exceptional service and innovative strategies to meet the evolving needs of our clients. We foster a collaborative and professional work environment that values growth, integrity, and excellence.

Job Description

We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a positive customer experience. This role requires strong communication skills, attention to detail, and a problem-solving mindset.

Responsibilities

  • Respond to customer inquiries via phone and email in a professional manner.
  • Assist customers with troubleshooting and resolving product or service-related issues.
  • Maintain accurate records of customer interactions and transactions.
  • Escalate complex issues to the appropriate departments when necessary.
  • Provide product and service information to customers.
  • Follow up with customers to ensure their issues are fully resolved.
  • Identify and suggest process improvements to enhance customer support
Skills & Qualifications
  • Strong verbal and written communication skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Proficiency in using customer support software and systems.
  • Experience in a customer service role is preferred but not required.
Benefits
  • Competitive salary based on experience.
  • Growth opportunities within the company.
  • Comprehensive training and professional development.
  • Supportive and team-oriented work environment.
  • Health and wellness benefits.

If you are passionate about providing excellent customer service and thrive in a dynamic work environment, we encourage you to apply today.

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