ZipRecruiter

Log In

2

Part Time Customer Support Jobs (NOW HIRING)

Activate Talent

$17.25 - $23.25/hr

We will begin with two part-time customer support agents, with the expectation that staffing levels may increase or decrease based on business needs, launch cycles, promotions, and press activity.

Infojini Inc

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

Overall Purpose: This position will provide support for AT&T Managed Customers. Roles ... Additional Information Part time.

Bindr

Support & Content Moderator

Pittsburgh, PA · Remote

$12 - $18/hr

The Role We're looking for a part-time Customer Support Specialist to help maintain the support systems we already have in place. This is primarily a maintenance role: responding to user inquiries ...

New

Remote Talent Cloud

$20/hr

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Fully remote: work from anywhere within the United States * Full-time and part-time available

next page

Showing results 1-20

People also search for

All JobsPart Time Customer Support Jobs

Part Time Customer Support information

See salary details

$10

$23

$57

How much do part time customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

More about Part Time Customer Support jobs
What cities are hiring for Part Time Customer Support jobs? Cities with the most Part Time Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Part Time Customer Support jobs? States with the most job openings for Part Time Customer Support jobs include:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Part-Time Customer Support Agent 1

Activate Talent

On-site

$17.25 - $23.25/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Support Agency Role

We are seeking a high-quality customer support agency to provide experienced, culturally fluent customer support agents for a premium, high-profile DTC brand. The role requires a warm, empathetic, and brand-aligned communication style, along with the ability to scale support coverage around product launches while remaining efficient during quieter periods.

We will begin with two part-time customer support agents, with the expectation that staffing levels may increase or decrease based on business needs, launch cycles, promotions, and press activity.

Initial Staffing & Scheduling

  • Two part-time customer support agents
  • Approximately 20–35 hours per week (combined or per agent, depending on volume)
  • At least one agent must have consistent weekend availability
  • Schedules communicated at least one week in advance whenever possible
  • Hours may fluctuate during product drops, marketing campaigns, or high-volume periods

Scope of Work & Responsibilities

Customer Support & Communication

  • Manage customer inquiries via email and chat using Gorgias
  • Deliver a warm, empathetic, premium, and brand-aligned tone in all customer interactions
  • Handle order-related inquiries, including:
    • Shipping and delivery issues
    • Returns, exchanges, and refunds
    • Fit, sizing, and product-related questions
  • Identify and escalate sensitive, VIP, or reputation-sensitive cases promptly and appropriately

Operational Excellence

  • Maintain a consistently high standard of ticket quality, documentation, and internal notes
  • Flag recurring issues, trends, and customer pain points to internal stakeholders
  • Follow defined workflows while adapting to a fast-moving, launch-driven environment

Launch & Peak Coverage Support

  • Flex coverage during:
    • Product launches
    • Major marketing or promotional moments
    • Press or influencer activity
  • Provide rapid, high-quality responses during high-volume windows
  • Support light social DM triage during launches, limited to support-related inquiries

Service Level Expectations (SLAs)

  • Email response time during launch periods: within 24 hours
  • Email response time during off-peak periods: within 48 hours
  • Consistent adherence to brand tone, quality standards, and escalation protocols
  • High attention to detail, discretion, and professionalism due to the brand's public profile

Apply