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Part Time Customer Support Jobs in Wisconsin (NOW HIRING)

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Supporting special projects and general office needs as they arise Requirements: * Previous ... Experience with CRM systems or order management systems preferred * Strong communication skills and ...

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Supporting special projects and general office needs as they arise Requirements: * Previous ... Experience with CRM systems or order management systems preferred * Strong communication skills and ...

Saia

Part Time Customer Care Specialist

Madison, WI · On-site

$20.60 - $24.75/hr

Position Summary Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to ...

SAIA

Part Time Customer Care Specialist

Madison, WI · On-site

$20.60 - $24.75/hr

Position Summary Supports terminal operations through clerical and customer service activities ... while ensuring shipment documentation is accurate, organized and properly processed. Contributes to ...

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Wisconsin

Part Time Customer Support information

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Wisconsin? The most popular types of Customer Support jobs in Wisconsin are:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Wisconsin as of July 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 100% In-person job distribution.

Part-Time Customer Service Rep

Americas Auto Auction South Wisconsin Inc

Jefferson, WI • On-site

$15 - $20.50/hr

Part-time

Posted 17 days ago

Job description

Description:

America's Auto Auction South Wisconsin is looking to add to our Team! We are looking to add a part time customer services rep to growing team. If you like to be part of a great team environment and enjoy helping customers apply now!


The Customer Success Representative is responsible for building and maintaining strong relationships with buyers and sellers by providing proactive support, guidance, and issue resolution throughout the auction process. This role serves as a key point of contact for customers, ensuring they understand auction services, processes, and policies while delivering a positive, consistent experience. The Customer Success Representative helps drive customer retention, satisfaction, and engagement in a fast-paced auto auction environment.


Duties/Responsibilities:

  • Educates customers on auction services, processes, timelines, and policies.
  • Identifies customer needs and works internally to provide appropriate solutions.
  • Assists customers before, during, and after auction day with questions related to registration, bidding, titles, payments, arbitration, and vehicle services.
  • Coordinates with internal departments including Sales, Operations, Arbitration, Accounting, and Title to resolve customer issues.
  • Handles customer concerns and complaints professionally, working toward fair and timely resolution.
  • Escalates complex or sensitive issues to management when appropriate.
  • Assists with preparing reports related to customer activity, service issues, and satisfaction metrics.
  • Performs other duties as assigned.
Requirements:

Required Skills/Abilities:

  • Ability to deliver professional, courteous, and solution-oriented customer service.
  • Strong verbal and written communication skills
  • Strong problem-solving skills with the ability to evaluate situations, identify root causes, and recommend effective solutions.
  • Comfortable managing multiple customer requests simultaneously while meeting deadlines.
  • Excellent organizational and follow-up skills.
  • Self-motivated with a strong sense of accountability and follow-through.

Education and Experience:

  • High school diploma or equivalent required. Associates degree in management or related field.
  • Previous experience in customer service, account management, or client support preferred.
  • Experience working with B2B customers is a plus.

Physical Requirements:

  • Office-based role with frequent interaction with customers and internal teams.
  • Requires prolonged periods of computer and phone use.
  • Occasional lifting of files or materials up to 25 pounds.

Reasonable accommodations may be made to enable persons with physical disabilities to perform the job.