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Entry Level Customer Support Jobs in Wisconsin (NOW HIRING)

HRS Talent Solutions

Customer Service Assistant

Milwaukee, WI · On-site

$17 - $23.50/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Vizance

Entry Level Insurance Service Rep

Pleasant Prairie, WI · On-site

$38K - $52K/yr

To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our ... Customer Support: Respond to client inquiries and requests by phone and email. * Policy Information ...

Vizance

Entry Level Insurance Service Rep

Kenosha, WI · On-site

$22 - $24/hr

To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our ... Customer Support: Respond to client inquiries and requests by phone and email. * Policy Information ...

New

Kohler Credit Union

Teller

Sheboygan, WI · On-site

$16/hr

... searching for entry-level customer service jobs in Sheboygan, member service careers, or ... At Kohler Credit Union, we believe a great workplace starts with supporting our employees. As part ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Wisconsin?

The most popular types of Customer Support jobs in Wisconsin are:

What are popular job titles related to Entry Level Customer Support jobs in Wisconsin?

For Entry Level Customer Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Wisconsin look for?

The top searched job categories for Entry Level Customer Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Entry Level Customer Support jobs?

Cities in Wisconsin with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Entry Level Customer Service

Madison, WI • On-site

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16 - $22/hr

Other

Posted 13 days ago

Job description

About the job Entry Level Customer Service
About Us
We are the world's only 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped hardworking families access supplemental and permanent benefit programs designed to provide long-term financial protection and peace of mind.
Position Overview
We are seeking motivated, service-focused individuals to join our remote team. In this role, you'll connect with union members who have requested information, explain available benefit options, and guide them through a simple enrollment process.
Key Responsibilities

  • Handle inbound and outbound calls with prospective clients
  • Schedule and confirm virtual appointments
  • Deliver benefits presentations through video meetings
  • Explain available programs and coverage options clearly
  • Assist with applications and required documentation
  • Maintain accurate client records and follow service standards
  • Participate in ongoing training, coaching, and leadership development
What We're Looking For
  • Strong verbal communication and interpersonal skills
  • Positive attitude, professionalism, and willingness to learn
  • Customer service or sales experience is an asset, but not required
  • Basic computer skills and comfort working in a remote environment
  • Ability to work independently while contributing to a team
  • Legally authorized to work in the U.S. or Canada
What You'll Receive
  • Full benefits package after the initial period
  • 100% remote position with no commute required
  • Flexible schedule designed to support work-life balance
  • Weekly pay plus performance-based monthly bonuses
  • Annual incentive trips to destinations such as Cancun, the Bahamas, Las Vegas, and more for top performers
  • Career growth, leadership training, and advancement opportunities

If you're motivated, people-focused, and looking for a flexible career with long-term growth potential, apply today to learn more.

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