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Entry Level Customer Support Jobs in Wisconsin (NOW HIRING)

Sanford Health

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

... customer support. Demonstrate excellent customer service skills and take initiative to meet the ... entry level billing when necessary along with data reports. Interaction of population will vary ...

Sanford Health

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

... customer support. Demonstrate excellent customer service skills and take initiative to meet the ... entry level billing when necessary along with data reports. Interaction of population will vary ...

ULINE

Entry Level Finance Opportunities

Kenosha, WI

Partner within finance and with stakeholders to achieve business goals and support customers. Entry Level Finance Teams: * Accounts Payable * Accounts Receivable * Cash Applications * Tax Position ...

Fastenal

Customer Supply Chain Support

Baraboo, WI · On-site

Customer Supply Chain Support 721 S Blvd, Baraboo, WI 53913 WI426 Single Customer Store Full-time ... This is an entry level position where you will build a foundation of experience in customer ...

Fastenal

Customer Supply Chain Support

Middleton, WI · On-site

Customer Supply Chain Support 2101 Eagle Dr, Middleton, WI 53562 WI099 Single Customer Store ... This is an entry level position where you will build a foundation of experience in customer ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Wisconsin

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Wisconsin? The most popular types of Customer Support jobs in Wisconsin are:
What are popular job titles related to Entry Level Customer Support jobs in Wisconsin? For Entry Level Customer Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Wisconsin look for? The top searched job categories for Entry Level Customer Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Customer Support jobs? Cities in Wisconsin with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Contact Center - Member Service Representative

Kohler Credit Union

Mequon, WI • On-site

$19.15 - $21.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Kohler Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Launch a Meaningful Career in Customer Service & Financial Services

Are you passionate about helping people and providing exceptional customer service? Kohler Credit Union is hiring a Full-Time Member Service Representative to join our Contact Center team. This entry-level opportunity is ideal for individuals looking to grow a career in financial services, member support, and customer care.

With a starting wage of $19.15-$21.40 per hour, no previous banking or credit union experience is required. We provide comprehensive training, ongoing support, and professional development opportunities to help you build the skills needed for success while making a meaningful impact on our members' financial journeys. In addition to competitive pay, Kohler Credit Union offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, tuition assistance, and opportunities for career growth and advancement.

Training for this position takes place on-site at our Corporate Center in Sheboygan, Wisconsin. Attendance on-site is required for the entire training period. Once training is successfully completed and performance expectations are met, employees may become eligible to transition to a work-from-home arrangement.

What You'll Do

As a Member Service Representative, you will serve as a trusted resource for our members by providing personalized support, answering questions, and helping them find solutions that meet their financial needs. In this contact center role, you will connect with members through multiple communication channels while creating positive experiences and building lasting relationships.

Responsibilities include:

  • Provide exceptional member service through phone calls, chat, email, and secure messaging
  • Assist members with account questions, account maintenance, and service requests
  • Resolve concerns by providing accurate information and timely solutions
  • Support debit card services, account updates, mobile deposit verification, and other banking needs
  • Educate members on financial products, services, and digital banking tools
  • Identify opportunities to recommend solutions that align with members' financial goals
  • Maintain accuracy while following banking regulations, security procedures, and compliance requirements
  • Collaborate with teammates to meet service expectations and member satisfaction goals
  • Participate in ongoing training and professional development opportunities
  • Create positive interactions that strengthen long-term member relationships

What We're Looking For

  • High school diploma or equivalent
  • Previous customer service, contact center, retail, hospitality, or sales experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask while navigating multiple systems and resources
  • Excellent problem-solving skills with a focus on customer relationships
  • Strong attention to detail and commitment to accuracy
  • Ability to follow security, compliance, and regulatory guidelines

Schedule

This position is scheduled Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 6:00 PM. Team members also participate in a rotating Saturday schedule from 9:00 AM to 12:00 PM.

Start Your Career with Kohler Credit Union

If you're searching for an entry-level customer service career, contact center position, member service representative role, or financial services opportunity, Kohler Credit Union provides the training, resources, and support to help you succeed.

Join our team and build a rewarding career where you can make a difference every day by helping members achieve their financial goals while growing your own professional future.

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

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