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Customer Support Associate Jobs in Wisconsin (NOW HIRING)

Bankers' Bank

Client Support Associate - Banking

Madison, WI · On-site

$17.25 - $23.50/hr

This position provides banker to banker customer support to our community bank partners throughout ... hold an associate degree or equivalent combination of education and experience sufficient to ...

Bankers' Bank

Client Support Associate - Banking

Madison, WI · On-site

$17.25 - $23.50/hr

This position provides banker to banker customer support to our community bank partners throughout ... hold an associate degree or equivalent combination of education and experience sufficient to ...

Kiongroup

Technical Support Associate

Wauwatosa, WI

$65K - $80K/yr

Customer Support Coordination * Provide status updates to customers on non-critical issues when ... Associate degree in Engineering, IT, or related field (Bachelor's preferred). * 1-3 years of ...

Kiongroup

Technical Support Associate

Wauwatosa, WI

$65K - $80K/yr

Customer Support Coordination * Provide status updates to customers on non-critical issues when ... Associate degree in Engineering, IT, or related field (Bachelor's preferred). * 1-3 years of ...

Acculynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

High school degree or Associates degree in IT related field (preferred) * 1-3 years of prior customer support experience and strong customer orientation * Excellent verbal and written communication ...

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

High school degree or Associates degree in IT related field (preferred) * 1-3 years of prior customer support experience and strong customer orientation * Excellent verbal and written communication ...

Acculynx

Full-Time Customer Support Agent

Beloit, WI · On-site +1

$17.75 - $23.75/hr

High school degree or Associates degree in IT related field (preferred) * 1-3 years of prior customer support experience and strong customer orientation * Excellent verbal and written communication ...

LaForce

Customer Support Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

At LaForce, we're on the lookout for a Customer Support Representative who's ready to jump in and ... What You Bring * Associate's degree (or equivalent experience); bachelor's degree is a plus.

LaForce

Customer Support Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

At LaForce, we're on the lookout for a Customer Support Representative who's ready to jump in and ... What You Bring * Associate's degree (or equivalent experience); bachelor's degree is a plus.

Rice Lake

Customer Support Representative

Rice Lake, WI · On-site

$15.75 - $21.50/hr

Associate degree in administrative support, information processing or related field preferred, or four (4) or more years of customer service and/or equivalent administrative experience. Skills and ...

chicosfas

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Wisconsin

Customer Support Associate information

See Wisconsin salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer support associate in Wisconsin is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Wisconsin? The most popular types of Customer Support jobs in Wisconsin are:
What are popular job titles related to Customer Support Associate jobs in Wisconsin? For Customer Support Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Wisconsin look for? The top searched job categories for Customer Support Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Support Associate jobs? Cities in Wisconsin with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Wisconsin as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $42,023 per year, or $20.2 per hour.
Client Support Associate - Banking

Client Support Associate - Banking

Bankers' Bank

Madison, WI • On-site

$17.25 - $23.50/hr

Full-time

Posted 5 days ago

Job description

Bankers' Bank is a fast-growing, state-chartered financial institution with over $1.5 billion in assets committed to assisting community banks with their payments and financial service needs for over 40 years. In addition to specializing in providing correspondent banking products and services to community banks we also provide bank holding company loans, commercial lending, leasing, secondary mortgage products, cash letter/cash management, investment trading, safekeeping and portfolio accounting, correspondent credit services, international services, bank card products, and risk management solutions. Bankers' Bank has offices in Madison, WI, Des Moines, IA, Chicago, IL, Indianapolis, IN, and Dublin, OH.

Bankers' Bank is seeking an engaging, professional Client Support Associate to join our team in the Payments & Cash Management department of our Madison, WI headquarters office. This position provides banker to banker customer support to our community bank partners throughout the upper Mid-West, enhancing customer relationships through system support, daily transactions, and prompt, professional attention to customer needs.

Position Functions:

Payment Support (50%):

  • Provide superior client service through proprietary communication channels
  • Complete daily responsibilities, initiate client transaction requests and resolve client issues through various payment platforms
  • Build and maintain strong client relationships to include documenting interactions and correspondence within Client Relationship Management software platform
  • Complete client correspondence requests received via email or physical
  • Communicate effectively with clients and team members
  • Be knowledgeable of Payments and Cash Management product suite
  • Ensure procedure accuracy is maintained
  • Participate in annual department business contingency and disaster recovery
  • Performs Payment and Cash Management department project-related assignments

Administration (50%):

  • Perform daily posting of transactions to include account management and international money services
  • Perform exception processing and create reconciliation summary of account balances/postings
  • Maintain current procedures and participate in contingency testing

Ideal candidates will possess experience providing outstanding professional customer service and preferably hold an associate degree or equivalent combination of education and experience sufficient to perform the position functions of the job. Possess experience in banking, finance, accounting, client support or other combination of education and experience to perform position functions of the job. Have previous experience of multi-tasking and adopting to evolving technologies, and proficient in Microsoft and Adobe programs and is adept in learning proprietary systems.