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Medical Device Customer Service Jobs in Wisconsin

HonorVet Technologies

Medical Device Technician

Madison, WI · On-site

$38K - $48K/yr

About Company HonorVet Technologies is a Service-Disabled Veteran Owned IT staffing firm, ISO 9001 ... Medical Device Technician Location: Madison, WI 53718 Duration: 6+ months of contract with ...

Equiliem

Medical Device Technician

Madison, WI · On-site

$32 - $38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Medical Device Technician Madison, WI Pay: $32.00 - $38.00 per hour 26-05847 Job Summary The ... Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR ...

New

Ellsworth

Customer Service Representative

Germantown, WI · Hybrid

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our ... medical device, space/aerospace, and electric vehicle industries!Click here to see our ...

Ellsworth

Customer Service Representative

Germantown, WI · Hybrid

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our ... medical device, space/aerospace, and electric vehicle industries!Click here to see our ...

Biolife LLC

Medical Customer Service

Green Bay, WI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Here, a commitment to customer service and quality is expected. You will report to the Plasma ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

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All JobsMedical Device Customer Service JobsMedical Device Customer Service Jobs in Wisconsin

Medical Device Customer Service information

What is a medical device customer service?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

What does a medical device customer service do?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in medical device customer service, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

What are popular job titles related to Medical Device Customer Service jobs in Wisconsin?

For Medical Device Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Medical Device Customer Service jobs in Wisconsin look for?

The top searched job categories for Medical Device Customer Service jobs in Wisconsin are:

Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Medical Device Sales Rep

Advanced Medical Supply

Milwaukee, WI • On-site

$84K - $114K/yr

Full-time

Re-posted 18 days ago

Job description

We are a diverse and fast growing medical device & equipment company that is committed to focusing on patient health while delivering consistently high performance. Our Medical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Medical Sales Representatives set goals based on our organization's potential and what we hope it will become.

We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Medical Sales Rep organization. Each Medical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.

Our Medical Sales Representative responsibilities:

  • Promote and sell products to current and potential customers within a defined geography.
  • Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
  • Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs.
  • Understand and execute sales territory management and customer development.
  • Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
  • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
  • Other related duties as required.

The Medical Sales Rep opening qualifications:

  • Have some sales abilities or sales experience in quota driven role
  • Some education or knowledge of medical equipment/device and healthcare products
  • Demonstration of sustained, high performance in current position and strong aptitude for learning
  • High sense of urgency in particular with regards to customer service orientation
  • Strong business acumen and ability to understand market opportunities
  • Strong knowledge of the business and market in the assigned territory is preferred
  • Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
  • Must maintain a high degree of integrity and be highly ethical at all times

Interviews are being conducting right away. Please apply for this opportunity immediately.

We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet