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Customer Services Representative Jobs in Wisconsin

Customer Services Representative

Oak Creek, WI ยท On-site

$15.25 - $20.75/hr

We are looking for a Customer Service Representative to join our team and become an important part of our continued growth. This is a great opportunity for someone who enjoys building relationships ...

Customer Service Representative

West Bend, WI ยท On-site

$16.25 - $22/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you ...

Customer Service Representative

Cedar Grove, WI ยท On-site

$17 - $23/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

WI ยท On-site

$16 - $21.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

Customer Service Representative

Mayville, WI ยท On-site

$16.50 - $22.50/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

Customer Service Representative

Fond Du Lac, WI ยท On-site

$15.75 - $21.50/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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Customer Services Representative information

See Wisconsin salary details

$9

$18

$27

How much do customer services representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer services representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer services representative?

To thrive as a Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic data entry or ticketing platforms is important. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers and handle challenging situations. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the efficient resolution of inquiries or issues.

What are some common challenges customer services representatives face, and how can they effectively handle them?

Customer Services Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and navigating multiple support systems. To handle these effectively, it's important to stay calm, actively listen, and use established protocols to resolve issues efficiently. Building strong product knowledge and collaborating with team members can also help streamline problem-solving and ensure customers receive accurate information. Creating positive interactions, even during challenging situations, is key to success in this role.

How to get hired as a customer services representative?

To get hired as a customer services representative, candidates should have strong communication and problem-solving skills, relevant experience, and a good understanding of customer service tools like CRM software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Preparing a professional resume and practicing interview skills can improve chances of securing a position in this field.

Is remote customer services representative a stressful job?

A remote customer services representative role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely may reduce some workplace stressors like commuting and office distractions, and success often depends on communication skills and stress management techniques.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good interpersonal and problem-solving skills to ensure customer satisfaction.

What job categories do people searching Customer Services Representative jobs in Wisconsin look for?

The top searched job categories for Customer Services Representative jobs in Wisconsin are:

Infographic showing various Customer Services Representative job openings in Wisconsin as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Services Representative

Extension Inc

Oak Creek, WI โ€ข On-site

$15.25 - $20.75/hr

Other

Posted 16 days ago


Job description

Join a growing company where your ideas are valued, your work makes an impact, and there is room to grow! We are looking for a Customer Service Representative to join our team and become an important part of our continued growth. This is a great opportunity for someone who enjoys building relationships, solving problems, and working in a positive, collaborative environment.