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Customer Service Trainer Jobs in Wisconsin (NOW HIRING)

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Are you passionate about helping customers successfully adopt new technology? Do you enjoy ... training in a customer-facing environment. * Experience within Professional Services, software ...

Coordinates all training of hourly staff in customer service program as well as provides hands-on training of MIT, Brand, and OJT within the branch * Provides feedback to managers regarding continued ...

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Showing results 1-20

Customer Service Trainer information

See Wisconsin salary details

$21.7K

$52.7K

$71.2K

How much do customer service trainer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer service trainer in Wisconsin is $52,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
Infographic showing various Customer Service Trainer job openings in Wisconsin as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,737 per year, or $25.4 per hour.

Customer Service Trainer - Corporate

ULINE

Kenosha, WI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago


Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,866 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees


Job description

Customer Service Trainer - Corporate

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.

  • Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.

  • Serve as a liaison for training teams across Uline's Corporate Headquarters and our regional facilities.

  • Create a welcoming and positive learning environment that encourages employee growth and development.

Minimum Requirements

  • Bachelor's degree in adult learning, corporate training or related area, or equivalent experience.

  • Experience with existing and emerging training methods and tools.

  • Proficient in Microsoft Office.

  • Excellent communication, interpersonal and leadership skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Cafe featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)

#ZR-HQCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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