Kenosha, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Kenosha, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Kenosha, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Kenosha, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Pleasant Prairie, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Pleasant Prairie, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Pleasant Prairie, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Pleasant Prairie, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Racine, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Racine, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Racine, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Racine, WI · On-site
$34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Kenosha, WI · On-site
$29 - $34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Kenosha, WI · On-site
$29 - $34/hr
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and ...
Kenosha, WI · On-site
$15 - $19/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Kenosha, WI · On-site
$15 - $19/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Job Overview AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Milwaukee, WI. This position is ideal for individuals looking to start ...
New
Quick apply
Job Overview AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Milwaukee, WI. This position is ideal for individuals looking to start ...
New
Marinette, WI · On-site
$18/hr
Qualifications Customer Service Representative with call center experience. Customer Service Representative requires: * 35 wpm * computer applications * SAP * ISO 9001 procedures Customer Service ...
Marinette, WI · On-site
$18/hr
Qualifications Customer Service Representative with call center experience. Customer Service Representative requires: * 35 wpm * computer applications * SAP * ISO 9001 procedures Customer Service ...
Racine, WI · On-site
$16/hr
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Racine, WI · On-site
$16/hr
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Tomah, WI · On-site
$15 - $20.25/hr
Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...
Tomah, WI · On-site
$15 - $20.25/hr
Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...
New Berlin, WI · On-site
$15.75 - $21.25/hr
The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...
New Berlin, WI · On-site
$15.75 - $21.25/hr
The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...
$15.75 - $21.25/hr
The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...
$15.75 - $21.25/hr
The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...
Green Bay, WI · On-site
$17/hr
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Green Bay, WI · On-site
$17/hr
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Tomah, WI · On-site
$15 - $20.25/hr
Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...
Tomah, WI · On-site
$15 - $20.25/hr
Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...
Tomah, WI · On-site
$15 - $20.25/hr
Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...
Tomah, WI · On-site
$15 - $20.25/hr
Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...
New Berlin, WI · On-site
$15.75 - $21.25/hr
The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...
New Berlin, WI · On-site
$15.75 - $21.25/hr
The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...
$9.95 - $11.51
2% of jobs
$11.51 - $13.08
4% of jobs
$13.08 - $14.65
11% of jobs
$15.51 is the 25th percentile. Wages below this are outliers.
$14.65 - $16.21
15% of jobs
The median wage is $17.65 / hr.
$16.21 - $17.78
20% of jobs
$17.78 - $19.34
15% of jobs
$20.42 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.91
13% of jobs
$20.91 - $22.48
7% of jobs
$22.48 - $24.04
6% of jobs
$24.04 - $25.61
4% of jobs
$25.61 - $27.18
3% of jobs
$9
$18
$27
An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.
To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.
Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.
The most popular types of Customer Service Representative jobs in Wisconsin are:
For Overnight Customer Service Representative jobs in Wisconsin, the most frequently searched job titles are:
The top searched job categories for Overnight Customer Service Representative jobs in Wisconsin are:
Cities in Wisconsin with the most Overnight Customer Service Representative job openings:
$34/hr
Full-time
Medical, Retirement, PTO
Re-posted 23 days ago
8.2
Uline
Based on 114 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 13,209 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
84%
say they get enough training
Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees
Customer Service Representative - Overnights
Pay from $29 to $34 per hour with significant growth and earning potential!
Includes $4 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
Full-Time Hours: 4-day or 5-day on-site schedules available, includes weekends.
Why Customer Service at Uline?
Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
Make a Difference: Deliver legendary service by identifying effective solutions that support our customers' business needs.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Cafe featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCSO)
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
From Uline
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Paper product wholesalers, trucking and wholesale
5,001 - 10,000 Employees
Pleasant Prairie, WI, US
