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Associate Customer Service Representative Jobs in Wisconsin

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

Iewc Us

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

Kelly Services

Customer Service Representative

Elkhorn, WI

$16.50 - $22.50/hr

What You'll Do As a Customer Service Representative, you will help ensure customers receive ... Associate's Degree or higher. * At least 2 years of customer service experience in a manufacturing ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Domino's Pizza

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's Franchise

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Wisconsin

Associate Customer Service Representative information

See Wisconsin salary details

$8

$17

$27

How much do associate customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate customer service representative in Wisconsin is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Wisconsin?

The most popular types of Customer Service Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Associate Customer Service Representative jobs?

Cities in Wisconsin with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,980 per year, or $17.3 per hour.

Associate Customer Service Representative, B2B

Kohler Co.

Kohler, WI • Remote

$16.25 - $22.25/hr

Full-time

Posted 15 days ago

Job description

Location:Remote - Kohler, WI (must live within 75 miles of Kohler, WI)

Opportunity

The Associate Customer Service Representative (B2B) provides world-class support to domestic, international, wholesale, retail, and eCommerce customers. Acting as the primary customer point of contact, this role ensures seamless communication and resolution of inquiries while maintaining a proactive and problem-solving approach.

Specific Responsibilities

  • Customer Support: Lead point of contact managing customer inquiries via phone and email, including inventory checks, purchase order status updates, lead times, pricing inquiries, claims, returns, and more.
  • Order Management: Seamlessly execute Customer Service processes and manage orders through entry, order discrepancies, fulfillment, shipments, tracking, cancellations, pricing, claims, warranty, quotes, etc.
  • Operational Insight: Learn and maintain familiarity with products, applications, and physical distribution network principles to effectively assist customers through order fulfillment.
  • Self-Service Tools: Gain knowledge, advocate, and promote self-service tools including KCIC, SharePoint, & EDI to empower customer autonomy.
  • Customer Experience: Drive first contact resolution prioritizing and responding to customer inquiries in a gracious manner, within service level standards.
  • Project Support: As assigned by Supervisor/Team Leader; focus areas include process improvement, cost reduction, and customer experience improvement initiatives.
  • Adherence: Consistently adhere to assigned policies, schedules, and procedures to ensure optimal service coverage and team reliability.

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