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Associate Customer Service Representative Jobs in Milton, WI

BlueScope Steel

Customer Service Representative

Evansville, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Life

  • Retirement

  • PTO

Customer Service Representative BlueScope continues to build on our reputation of quality brands ... Associate's or 2-year technical degree * 3 years of related work experience in detailing, project ...

All World Machinery

Customer Service Representative

Roscoe, IL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join All World Machinery as a Full-Time Customer Service Representative in Roscoe, Illinois, and ... An Associate's degree is preferred, along with prior inside sales or customer service experience.

Circle K

Customer Service Representative

Loves Park, IL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Uniroyal Engineered Pro

CUSTOMER SERVICE REP

Stoughton, WI · On-site

$15.50 - $21/hr

Customer Service Representative As a Customer Service Representative in the manufacturing industry ... Associate's degree or higher in Business, Communications, or a related field. * Experience with ...

Pentair

Customer Service Rep

Delavan, WI · Hybrid

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will workalongsidepassionate ... Associates degree in a related field. Bachelor's Degree preferred. * 1-3 years of experience in ...

Pentair Management Company

Customer Service Rep

Delavan, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will workalongsidepassionate ... Associates degree in a related field. Bachelor's Degree preferred. * 1-3 years of experience in ...

Pentair

Customer Service Rep

Delavan, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will work alongside ... Associates degree in a related field. Bachelor's Degree preferred. * 1-3 years of experience in ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

Pentair

Customer Service Rep

Delavan, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will work alongside ... Associates degree in a related field. Bachelor's Degree preferred. * 1-3 years of experience in ...

Brewinc Events

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

About the Role: We're looking for a friendly, detail-oriented Customer Service Representative to ... Qualifications: * High school diploma or equivalent; associate or bachelor's degree preferred.

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Milton, WI

Associate Customer Service Representative information

See Milton, WI salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for associate customer service representative in Milton, WI is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Milton, WI?

The most popular types of Customer Service Representative jobs in Milton, WI are:

What cities near Milton, WI are hiring for Associate Customer Service Representative jobs?

Cities near Milton, WI with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Milton, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,082 per year, or $16.4 per hour.

Customer Service Representative

BlueScope Steel

Evansville, WI • On-site

$15.50 - $21.25/hr

Other

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

Customer Service Representative

BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!

The Customer Service Representative assists the Project Manager with field calls. The Representative receives initial reports of field issues from customers (Builders). The Customer Service Representative manages the life cycle of the field issue which includes, investigating the issue, collaborating with other functions of the business to determine the resolution, and serving as the contact for the customer (Builder) throughout the claims process.

Job Duties

  • Contribute to providing services and products with Zero Defects
  • Respond to field issues reported by the Builders and problem solve field issues to resolve claims by reviewing plans, specifications, scope, COGS, job folder, and clarification
  • Work with Manufacturing and Shipping on completing parts orders as well as processing job adds, shortages, and errors through Compass and BSP. Write change orders and ensure they flow properly through the business.
  • Collaborate with Manufacturing, Engineering, and Project Management to determine final resolution
  • Track and follow-up on status of claims. Document potential claim issues and provide Project Managers with back-up information for submitted claims
  • Complete claims analysis and develop training on results of root cause analysis. Create field call tracking matrix for complex multi-phase projects. Hold communication meetings with internal and external personnel to bring all claims and errors to completion.
  • Facilitate communications with Builder during claims investigation and resolution process

Education & Experience Qualifications

Minimum:

  • Associate’s or 2-year technical degree
  • 3 years of related work experience in detailing, project clarification, project assistant or project management
  • Experience with Pre-Engineered Metal Building practices, including parts order entry processes and reading architectural and VPC construction drawings

Preferred:

  • 4+ years of relevant work experience
  • 2+ years of pre-engineered metal building (PEMB) experience
  • AutoCAD experience

The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.

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