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Associate Customer Service Representative Jobs in Milton, WI

ADAM'S

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

U-Haul

Customer Service Representative

Fort Atkinson, WI · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Fort Atkinson, WI

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Fort Atkinson, WI · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Loves Park, IL · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Loves Park, IL

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

The Royal Group

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners is currently seeking a Customer Service Representative to support our Elkhorn, WI facility. As a ...

Uniroyal Engineered Pro

CUSTOMER SERVICE REP

Stoughton, WI · On-site

$21 - $23/hr

As a Customer Service Representative in the manufacturing industry, you will serve as the primary ... Associate's degree or higher in Business, Communications, or a related field. * Experience with ...

CFS

Customer Service Representative

Elkhorn, WI

$20 - $24/hr

Customer Service Representative Location: Elkhorn, WI (Onsite) Pay: $20.00 - $24.00 per hour Why This Opportunity Stands Out * Join a stable, growing manufacturing company with a collaborative and ...

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Showing results 21-40

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Milton, WI

Associate Customer Service Representative information

See Milton, WI salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for associate customer service representative in Milton, WI is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Milton, WI?

The most popular types of Customer Service Representative jobs in Milton, WI are:

What cities near Milton, WI are hiring for Associate Customer Service Representative jobs?

Cities near Milton, WI with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Milton, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,082 per year, or $16.4 per hour.

Customer Service Representative

ADAM'S

Elkhorn, WI • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Responsive recruiter
Benefits:

  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Are you an experience Customer Service Representative looking for a better opportunity?
Adams, Inc. has been in the Elkhorn area since 1988. We specialize in providing exceptional service by way of residential, commercial, and smart home electrical services, plumbing, HVAC, and home backup power systems. We are looking for a new Team Member who shares our same values of Integrity, People, Excellence, Attitude, and Partnership!
We are looking for a Customer Service Representative (CSR) to join our on-site team in Elkhorn, WI. As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and scheduling recurring maintenance. This role requires excellent organizational skills, keen attention to detail, and the ability to work effectively under pressure to ensure timely and efficient service delivery.
Essential Duties and Responsibilities:
  • Handle 50+ customer interactions daily, to include replying to requests for information, following up on Sales Leads, and other customer service based tasks.
  • Schedule and dispatch service technicians to customer locations based on priority, location, and technician availability.
  • Monitor the status of service calls and adjust as needed to ensure timely completion.
  • Communicate effectively with service technicians to provide job details, directions, and updates.
  • Handle incoming technician texts related to service requests, providing accurate information and updates on service status.
  • Assist with route optimization to maximize technician efficiency and minimize travel time.
  • Handle emergency and urgent service requests promptly, ensuring rapid response and resolution.
  • Manage customer memberships, including processing renewals and addressing any membership-related inquiries.
  • Schedule recurring maintenance appointments for members, ensuring timely and consistent service.
  • Other duties as assigned.
Expectations:
  • Update ServiceTitan for the following week (Wednesday PM/Thursday AM by 10AM)
  • Monitor daily for updates
  • Manage Service/Sales scheduling
  • Alert Lead or Supervisor when:
    • Production Schedule isn't complete in ServiceTitan for next full week
    • Service/Sales Schedule isn't complete for next three days
  • Other reasonable and attainable KPI's and expectations as needed
Minimum Education and Certification Requirements:
  • High school diploma or equivalent.
Minimum Experience Requirements:
  • At least one-year of full-time experience in a high-volume customer service role is required. High volume is 50+ daily customer interactions.
  • Proficiency with Service Titan or similar dispatching/service software.
  • Proficiency in Microsoft Office Suite.
  • Must be able to type at least 30 words per minute (typing test given as an assessment).
  • Ability to work under pressure and handle high-stress situations effectively.
  • A positive attitude and a solid commitment to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.

Computer Skills:
PC proficiency is required, with experience in Microsoft Office applications including Word, Excel and Outlook
Schedule:
This is an on-site position at our location in Elkhorn, WI. This is not a hybrid or remote role. The schedule for this role is primarily Monday - Friday, day-time hours. Later hours and weekends may be required depending on our workload and the needs/schedules of our customers/clients.
Adams is proud to offer a competitive pay range of $18.00 - $22.00 per hour based on recent, relevant experience. Additionally, we offer a full benefits package that includes health, dental, vision, and life insurance as well as an employer-match 401K, Paid Time Off, and Paid Holidays.
Adams, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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