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Associate Customer Service Representative Jobs in Milton, WI

Robert Half

Customer Service Representative

Madison, WI · On-site

$20/hr

We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys ...

Aston Carter

Customer Service Representative

Elkhorn, WI · On-site

$50K - $65K/yr

Customer service oriented * Administration * Data entry * Order processing * Microsoft Excel ... Team mentality to represent the company professionally Work Environment Enjoy working in an ...

Clopay

Customer Service Representative

Sullivan, WI · On-site

$16 - $21.75/hr

We have an excellent opportunity for a Customer Service Representative in our Madison, WI Distribution Center. In this position, the successful candidate will perform the following job ...

Caliber Collision

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Service Center Madison - East Towne JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

Caliber Collision

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Service Center Madison - East Towne JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

The Boyd Group

Customer Service Representative

Eagle, WI · On-site

$18 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Milton, WI

Associate Customer Service Representative information

See Milton, WI salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate customer service representative in Milton, WI is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Milton, WI?

The most popular types of Customer Service Representative jobs in Milton, WI are:

What cities near Milton, WI are hiring for Associate Customer Service Representative jobs?

Cities near Milton, WI with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Milton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,082 per year, or $16.4 per hour.

Customer Service Representative

Robert Half

Madison, WI • On-site

$20/hr

Temporary

Re-posted 28 days ago

Job description

We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and delivering accurate service in a fast-paced environment. The person in this role will handle customer interactions with professionalism, process orders carefully, and contribute to a positive experience for every caller.
Responsibilities:
• Respond to incoming customer calls promptly and provide courteous, solution-focused support.
• Place outbound calls as needed to follow up on requests, clarify details, or provide updates.
• Enter orders and service-related information accurately into internal systems while maintaining attention to detail.
• Address customer questions, concerns, and routine issues by gathering information and guiding each interaction toward resolution.
• Maintain clear and organized records of conversations, transactions, and next steps for reference and follow-through.
• Manage a steady call volume while balancing efficiency, accuracy, and a high standard of customer care.
• Escalate more complex matters to the appropriate team when additional support or resolution is required.• Previous experience in a call center or customer-facing support role.
• Strong ability to communicate clearly and professionally by phone.
• Experience handling inbound calls and delivering responsive customer service.
• Comfort making outbound calls for follow-up or issue resolution.
• Accurate data entry and order processing skills.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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