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Associate Customer Service Representative Jobs in Wisconsin

QC Holdings-LendNation

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 0259 located at 3326 ...

QC Holdings-LendNation

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Ask about our $500.00 sign on bonus! The Customer Service ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Kelly Services

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a Customer Service Representative, you will help ensure customers receive ... Associate's Degree or higher. * At least 2 years of customer service experience in a manufacturing ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Copart, Inc.

Customer Service Representative

Milwaukee, WI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Domino's Pizza

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's Franchise

Customer Service Rep.

Tomah, WI

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

The Dixon Group

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 ... Associate's degree or equivalent experience * 2+ years of customer service, administrative, or ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Wisconsin

Associate Customer Service Representative information

See Wisconsin salary details

$8

$17

$27

How much do associate customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for associate customer service representative in Wisconsin is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Wisconsin?

The most popular types of Customer Service Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Associate Customer Service Representative jobs?

Cities in Wisconsin with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,980 per year, or $17.3 per hour.

Associate Customer Service Representative B2C - $500 Sign on Bonus!

Kohler Co.

Kohler, WI • On-site

$16.25 - $22.25/hr

Full-time

Posted 10 days ago

Job description

Location:Remote- Kohler, WI  (must live within 150 miles of 53044 - Sheboygan, WI)

Training Class Start Date: September 14, 2026 

500 Sign on Bonus!

Opportunity

As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations.

Specific Responsibilities

Functional Skills

  • Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action.
  • Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel.
  • Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products.
  • Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website.
  • Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books.
  • Gain knowledge of all Kohler and Sterling products and the associated warranties associated.
  • Read and understand technical publications, diagrams, and specification documents.
  • Excellent interpersonal and communication skills.
  • Track orders, provide availability, and other shipping information.
  • Up sell Kohler and Sterling products and accessories as appropriate.
  • Assist with implementing procedures to maximize up-time and phone coverage.
  • Track trends in product variations and report to engineering and quality as appropriate.
  • Participate in department initiatives as needed.
  • Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution.
  • Meet or exceed balanced scorecard metrics & maintain acceptable attendance record.

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