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Customer Service Trainer Jobs in Wisconsin (NOW HIRING)

Cousins Subs

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Summary: The Customer Service ...

Cousins Subs

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Summary: The Customer Service ...

Dufry

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a ... The Customer Service Representative is responsible for providing customer assistance in stores by ...

Dufry

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a ... The Customer Service Representative is responsible for providing customer assistance in stores by ...

Starbucks

Customer Service Rep

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Summary: The Customer Service ...

Kohler Co.

Customer Service Supervisor

Kohler, WI

Support recruitment, onboarding, training, and ongoing development for a team of approximately twenty-two remote and on-site Customer Service Representatives based in Kohler, WI. * Observe customer ...

KOHLER

Customer Service Supervisor

Kohler, WI · On-site

Support recruitment, onboarding, training, and ongoing development for a team of approximately twenty-two remote and on-site Customer Service Representatives based in Kohler, WI. * Observe customer ...

Dufry

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a ... The Customer Service Representative is responsible for providing customer assistance in stores by ...

Kohler Co.

Customer Service Supervisor

Kohler, WI

Support recruitment, onboarding, training, and ongoing development for a team of approximately twenty-two remote and on-site Customer Service Representatives based in Kohler, WI. * Observe customer ...

Kohler Co.

Customer Service Supervisor

Kohler, WI · On-site

Support recruitment, onboarding, training, and ongoing development for a team of approximately twenty-two remote and on-site Customer Service Representatives based in Kohler, WI. * Observe customer ...

3M HEALTHCARE

Customer Service

Janesville, WI · On-site

Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership ...

3M HEALTHCARE

Customer Service

Janesville, WI · On-site

Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership ...

Kfc

Customer Service

Sheboygan, WI

$12 - $13/hr

The Customer Service is the first face that customers see when they walk through the door or the ... training programs, family atmosphere and the pride they have in our brand. We celebrate ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support ... Cross-Training Matrix * 5S Methodology * PDCA Plan of Action * Corticeira Amorim Code of ethics and ...

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Showing results 21-40

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Wisconsin

Customer Service Trainer information

See Wisconsin salary details

$21.7K

$52.7K

$71.2K

How much do customer service trainer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer service trainer in Wisconsin is $52,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
More about Customer Service Trainer jobs
What are popular job titles related to Customer Service Trainer jobs in Wisconsin? For Customer Service Trainer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Trainer jobs in Wisconsin look for? The top searched job categories for Customer Service Trainer jobs in Wisconsin are:
What are popular job titles related to Customer Service Trainer jobs in WI? For Customer Service Trainer jobs in WI, the most frequently searched job titles are:
Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Wisconsin as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,737 per year, or $25.4 per hour.

Customer Service Rep

Cousins Subs

Milwaukee, WI • On-site

$14.60/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Service Rep

Starting at $14.60 per hour

With a career at HMSHost, you really benefit! We Offer:

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Summary:

The Customer Service Representative is responsible for providing customer assistance in stores by completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application of all company and local customer service policies; and providing training; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.

Essential Functions:

  • Provides customer support and handling customer inquiries
  • Works directly in the unit with associates to ensure service/training compliance standards are met
  • Coordinates all training of hourly staff in customer service program as well as provides hands-on training of MIT, Brand, and OJT within the branch
  • Provides feedback to managers regarding continued development of associates
  • Acts as mentor to transition associate from time of hire to completion of retail training process
  • Administers service excellence training in units
  • Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a High School diploma or general education development (GED) diploma
  • Customer service and/or training experience preferred
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

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