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Medical Device Customer Service Jobs (NOW HIRING)

Compunnel, Inc.

Medical Device Assembler

Maple Plain, MN · On-site

$24/hr

JOB SUMMARY The Medical Device Assembler plays a critical role in supporting manufacturing ... As a national service provider in the US, we are serving our customers all major states and regions ...

Apply Early

Crown Medical, Inc.

Medical Device Rep

Austin, TX · On-site

$82K - $113K/yr

Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... We believe that our proven products and customer focused marketing and sales efforts distinguish us ...

Crown Medical, Inc.

Medical Device Rep

Albuquerque, NM · On-site

$82K - $113K/yr

Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... We believe that our proven products and customer focused marketing and sales efforts distinguish us ...

Apply Early

Therakos

Medical Device Service Engineer

Madison, WI

Job Title Medical Device Service Engineer Requisition JR000015824 Medical Device Service Engineer ... Completes all assigned project work in a timely manner balancing customer and business requirements ...

VOLT

Medical Device Assembler

Portland, OR · On-site

$18 - $20/hr

Come create your career with Volt Volt is immediately hiring a Medical Device Assembler in Portland ... Maintain a positive, team-oriented attitude when interacting with internal and external customers.

Advanced Medical Supply

Medical Device Sales Rep

Tampa, FL · On-site

$84K - $114K/yr

We are a diverse and fast growing medical device & equipment company that is committed to focusing ... High sense of urgency in particular with regards to customer service orientation * Strong business ...

ARS Modalities, Inc.

Be Seen First

Sales Representative Medical Device

Mcallen, TX · On-site

$60K - $75K/yr

... services. We partner with orthopedic surgeons, neurosurgeons, pain management physicians, surgery ... Maintain CRM activity and sales pipeline * Meet monthly territory objectives * Attend industry ...

Apply Early

Beltone

Medical Device Sales

Prescott, AZ

$85K/yr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

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Medical Device Customer Service information

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How much do medical device customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for medical device customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the typical daily tasks for a Medical Device Customer Service representative?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Medical Device Customer Service position, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

What is a Medical Device Customer Service job?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

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Medical Device Customer Service jobs near you
Medical Device Assembler

Medical Device Assembler

Compunnel, Inc.

Maple Plain, MN • On-site

$24/hr

Full-time

Posted yesterday

Be an early applicant

Job description

JOB SUMMARY The Medical Device Assembler plays a critical role in supporting manufacturing operations. This position is responsible for assembling orthopedic implants and instruments while ensuring compliance with quality standards, safety protocols, and regulatory requirements. The ideal candidate is detail-oriented, highly motivated, and committed to maintaining product quality and patient safety in a cleanroom manufacturing environment. Key Responsibilities • Assemble and build orthopedic implants and instruments according to established procedures, specifications, and work instructions. • Perform quality inspections and checks to ensure products meet company and regulatory standards. • Maintain a clean, safe, and organized work environment in compliance with cleanroom and safety protocols. • Collaborate with cross-functional teams to troubleshoot manufacturing issues and support process improvements. • Follow all company policies, procedures, and quality system requirements to maintain compliance with applicable regulations. • Support continuous improvement initiatives focused on enhancing productivity, efficiency, and product quality. • Meet production schedules and deadlines while maintaining a high level of accuracy and attention to detail. • Demonstrate a strong commitment to patient safety, product quality, and adherence to documented quality processes and procedures. Required Qualifications • High school diploma or equivalent required. • Previous experience in a manufacturing or assembly environment, preferably within the medical device industry. • Strong manual dexterity and ability to work with small tools and precision components. • Excellent attention to detail with the ability to follow detailed instructions and procedures accurately. • Basic understanding of quality control principles and manufacturing best practices. • Ability to work effectively both independently and within a team environment. • Strong professionalism, reliability, and commitment to maintaining high ethical standards. Preferred Qualifications • Technical or vocational training in a related field preferred. • Experience in orthopedic implant manufacturing or medical device assembly. • Knowledge of FDA regulations and ISO standards related to medical device manufacturing. • Familiarity with Lean Manufacturing principles and continuous improvement methodologies. Certifications • Technical or vocational certifications related to manufacturing or assembly are considered a plus. Education: High School or equivalent

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
Compunnel logo

About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

Social media

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