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Medical Device Customer Service Jobs (NOW HIRING)

BEPC INC

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Medical Device Assembler - 30531

Temecula, CA · On-site

$19.25 - $23.33/hr

Role Overview BEPC is actively seeking a detail-oriented Medical Device Assembler to join our customer's manufacturing team in Temecula, California . This role supports the production of high-quality ...

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GN Group

Medical Device Sales

Prescott, AZ · On-site

$76.50 - $93.50/hr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

HonorVet Technologies

Medical Device Technician

Madison, WI · On-site

$38K - $48K/yr

About Company HonorVet Technologies is a Service-Disabled Veteran Owned IT staffing firm, ISO 9001 ... Medical Device Technician Location: Madison, WI 53718 Duration: 6+ months of contract with ...

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Medical Device Customer Service information

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How much do medical device customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical device customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a medical device customer service?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

What does a medical device customer service do?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in medical device customer service, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

More about Medical Device Customer Service jobs

What cities are hiring for Medical Device Customer Service jobs?

Cities with the most Medical Device Customer Service job openings:

What states have the most Medical Device Customer Service jobs?

States with the most job openings for Medical Device Customer Service jobs include:

What job categories do people searching Medical Device Customer Service jobs look for?

The top searched job categories for Medical Device Customer Service jobs are:

Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Medical Device Assembler - 30531

BEPC INC

Temecula, CA • On-site

$19.25 - $23.33/hr

Contractor

Medical, Dental, Vision, Life

Posted 2 days ago

New

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Job description

Job Title: Medical Device Assembler
Location: Temecula, CA 92591
Employment Type: W2 Contract – 12 Months with Possibility for Extensions
Pay Rate: $19.25–$23.33/hour (determined by experience, paid weekly)

Shift Options:
2nd shift: M-F 2pm- 10:30pm or 2:30pm – 11pm
3rd shift Sunday – Fri 9pm – 5:30am

Work Model: Fully Onsite
Benefits: Medical, Dental, Vision, and Life Insurance

Note: This is a W2 only role — C2C and Corp-to-Corp candidates will not be considered.


Role Overview

BEPC is actively seeking a detail-oriented Medical Device Assembler to join our customer's manufacturing team in Temecula, California. This role supports the production of high-quality medical devices in a cleanroom manufacturing environment, adhering to established quality standards, operating procedures, and safety guidelines.

The ideal candidate will have at least 6 months of manufacturing experience, excellent manual dexterity, and the ability to work with microscopes and small components while maintaining a high level of quality and attention to detail.


Key Responsibilities

  • Perform manufacturing and assembly operations following established procedures and work instructions.
  • Operate microscopes to inspect and assemble precision medical device components.
  • Use hand tools to manipulate, assemble, and inspect products.
  • Maintain quality standards while meeting production goals.
  • Read, understand, and follow written procedures and manufacturing documentation.
  • Complete production documentation accurately and legibly.
  • Follow all company safety policies and quality procedures.
  • Participate in required training and continuous improvement initiatives.
  • Maintain a clean, organized, and safe work environment.
  • Communicate effectively with supervisors and team members regarding production issues or quality concerns.
  • Perform repetitive tasks requiring precision, attention to detail, and manual dexterity.


Qualifications Required

  • Minimum of 6 months of manufacturing experience (medical device experience is preferred but not required).
  • High school diploma or GED preferred.
  • Proficiency in English, including speaking, reading, writing, and participating in instructor-led training.
  • Comfortable working with microscopes for extended periods.
  • Ability to read, write, and interpret work instructions and procedures.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to use hand tools and perform detailed assembly work.
  • Ability to sit, stand, or walk for up to 10 hours per shift.
  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push, and pull.
  • Ability to lift and carry up to 50 pounds.
  • Must successfully pass a vision screening, including color vision testing.
  • Strong attention to detail and commitment to quality.


Preferred Qualifications

  • Experience in medical device manufacturing.
  • Experience working in a cleanroom environment.
  • Experience assembling small or precision components under magnification.


About BEPC

BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries including technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.


Apply Now!

Company Description

About BEPC

BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive.

With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.