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Medical Device Customer Service Jobs (NOW HIRING)

Hearst Health

Medical Device Coder

Indianapolis, IN · On-site

$18 - $24/hr

Medical Device In The Quality Department In Some Jobs You Take Orders. In This One, You Write ... Partnering with our information system developer and healthcare institution customers, you'll help ...

Building Block Co

FL · On-site

Foot and Ankle Medical Device Sales Representative Position Overview: Are you thrilled by the ... ensure exceptional customer service. * Driver's License and Vehicle Insurance: A valid driver ...

Beltone

Medical Device Sales

Prescott, AZ

$85K/yr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

Beltone

Medical Device Sales

Prescott, AZ · On-site

$85K/yr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

Stratforce And ESP

Conducts excellent product in-servicing and product evaluations that lead to customer conversions ... medical industry Experience with Microsoft Office Suite including Word, Excel, PowerPoint, and ...

VOLT

Medical Device Assembler - 2nd Shift

Irvine, CA · On-site

$9/hr

Maintain a positive, team-oriented attitude when interacting with internal and external customers ... Prior experience as a Medical Device Assembler or Production Assembler preferred. * Previous ...

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Medical Device Customer Service information

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How much do medical device customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for medical device customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a medical device customer service?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

What does a medical device customer service do?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in medical device customer service, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

More about Medical Device Customer Service jobs

What cities are hiring for Medical Device Customer Service jobs?

Cities with the most Medical Device Customer Service job openings:

What states have the most Medical Device Customer Service jobs?

States with the most job openings for Medical Device Customer Service jobs include:

What job categories do people searching Medical Device Customer Service jobs look for?

The top searched job categories for Medical Device Customer Service jobs are:

Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Medical Device Sales Rep

Advanced Medical Supply

Hackensack, NJ

$84K - $114K/yr

Full-time

Re-posted 19 days ago

Job description

We are a diverse and fast growing medical device & equipment company that is committed to focusing on patient health while delivering consistently high performance. Our Medical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Medical Sales Representatives set goals based on our organization's potential and what we hope it will become.

We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Medical Sales Rep organization. Each Medical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.

Our Medical Sales Representative responsibilities:

  • Promote and sell products to current and potential customers within a defined geography.
  • Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
  • Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs.
  • Understand and execute sales territory management and customer development.
  • Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
  • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
  • Other related duties as required.

The Medical Sales Rep opening qualifications:

  • Have some sales abilities or sales experience in quota driven role
  • Some education or knowledge of medical equipment/device and healthcare products
  • Demonstration of sustained, high performance in current position and strong aptitude for learning
  • High sense of urgency in particular with regards to customer service orientation
  • Strong business acumen and ability to understand market opportunities
  • Strong knowledge of the business and market in the assigned territory is preferred
  • Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
  • Must maintain a high degree of integrity and be highly ethical at all times

Interviews are being conducting right away. Please apply for this opportunity immediately.

We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Employment Type: FULL_TIME

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