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Medical Device Customer Service Jobs (NOW HIRING)

Lubrizol Corporation

Account Manager, Medical

Chicago, IL · On-site +1

... Device applications, connecting customers to Lubrizol's technology, product, marketing, and service capabilities while promoting the full value of our medical solutions. In this role, you will focus ...

Lubrizol Corporation

Account Manager, Medical

Madison, WI · On-site +1

... Device applications, connecting customers to Lubrizol's technology, product, marketing, and service capabilities while promoting the full value of our medical solutions. In this role, you will focus ...

Rep-Lite

Medical Device Sales Representative - 77

Tucson, AZ · On-site

$70K - $100K/yr

Medical Device Sales Representative - Advanced Surgical Technologies West Coast territory | Field ... Become the trusted resource for customers adopting innovative procedural technologies Ideal ...

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ConsignMed Inc.

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PRN Medical Device Rep/Clinical Specialist

Little Rock, AR · On-site

$50 - $250/hr

SERVICES DESCRIPTION: Men's Health Clinical Specialist Summary Statement The Clinical Specialist is ... customers and carry appropriate literature · Complete and return forms in a timely manner as ...

VOLT

Medical Device Assembler - 2nd Shift

Irvine, CA · On-site

$18 - $19.75/hr

Maintain a positive, team-oriented attitude when interacting with internal and external customers ... Prior experience as a Medical Device Assembler or Production Assembler preferred. * Previous ...

Motion Concepts

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Customer Support Representative - Medical Device Company

Buffalo, NY · On-site

$40K - $50K/yr

Customer Service Representative Motion Concepts a medical device manufacturer is looking for a customer service professional with solid experience to support the sales process from quoting all the ...

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Medical Device Customer Service information

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How much do medical device customer service jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for medical device customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the typical daily tasks for a Medical Device Customer Service representative?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Medical Device Customer Service position, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

What is a Medical Device Customer Service job?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

More about Medical Device Customer Service jobs
What cities are hiring for Medical Device Customer Service jobs? Cities with the most Medical Device Customer Service job openings:
What states have the most Medical Device Customer Service jobs? States with the most job openings for Medical Device Customer Service jobs include:
What job categories do people searching Medical Device Customer Service jobs look for? The top searched job categories for Medical Device Customer Service jobs are:
Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Medical Device Rep - Entry Level

Crown Medical, Inc.

Fresno, CA • On-site

$88K - $119K/yr

Full-time

Posted 14 days ago

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Job description

Medical Sales Territory Representative – Entry Level
We are a leading Medical Device and Equipment company focused on 5 innovative segments of the U.S Healthcare market. We are a fully integrated company with internal resources dedicated to the development and promotion of medical supplies and device products. We believe that our proven products and 
customer focused marketing and sales efforts distinguish us within the medical industry. 
We are seeking energetic and results-oriented individuals who will be able to drive branded Medical product sales within a defined territory. Excellent compensation with strong incentive potential which is linked directly to your ability to increase business within your assigned medical sales rep territory. This is a great opportunity for sales reps looking to break into the lucrative career of Medical Sales.
The Medical Sales Representative will promote our innovative products to hospitals, urgent care facilities, nursing homes, primary care and specialty physicians.  We are expecting to launch a number of new products in 2026 to our Medical Sales Rep team as well and beyond to further distinguish ourselves as a market leader. 
Medical Sales Rep responsibilities include, but are not limited to:
  • Continuously improve selling skills, product and competitor product knowledge by 
    completing required training courses, working with your managers, and reviewing 
    available information provided by the product management team.
  • Calling on territory healthcare providers and informing those 
    healthcare providers about the features and benefits of our products, explaining 
    the characteristics, uses, dosages, value add programs for our HCP’s and their 
    patients as well as the ability to effectively communicate other relevant 
    educational information as directed by management in order to grow market share; 
  • Consistently develop a partnership selling style that includes an ability to use 
    all available promotional literature and selling tools (excel based reports, 
    market share & usage reports, etc,) during sales calls as assigned;
  • Educate, develop and maintain strong relationships with assigned territory healthcare 
    providers and their staff, to further the progress of the company business; 
 
Medical Sales Rep Basic Requirements:
  • Must be authorized to be employed in the United States
  • Have a valid driver's license
  • At least some success with abilities in business-to-business sales;
  • Strong organization skills and excellent oral presentation and communication skills 
    also required;
  • Ability to effectively manage a physician-based customer base
  • Skills to communicate clinically based evidence to healthcare professionals
  • Willingness to maintain medical knowledge and data that is constantly changing
Our company realizes that our success as an organization is dependent upon our salespeople. We seek aggressive, success oriented and flexible sales representatives. If you are motivated by competitive compensation and career advancement measured by proven successes. If you are interested in the 
position, please send your resume along with current and desired salary expectations.
Send us your RESUME today!!!!!!
 

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