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Medical Device Customer Service Jobs in Arizona (NOW HIRING)

Gn

Medical Device Sales

Prescott, AZ

$85K/yr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

Beltone

Medical Device Sales

Prescott, AZ

$85K/yr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

Beltone

Medical Device Sales

Prescott, AZ · On-site

$85K/yr

... services and support for its U.S. hearing care network operating in over 1,500 offices in North ... customer care satisfaction rating of over 95%. Our success can be attributed to our focus on ...

Koch Industries

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The CSR operates with a strong understanding of FDA/ISO-regulated manufacturing requirements ... Working knowledge of regulated manufacturing environments (e.g., medical device quality systems ...

Biolife LLC

Medical Customer Service

Glendale, AZ · On-site

$17/hr

Here, a commitment to customer service and quality is expected. You will report to the Plasma ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

Orion Talent

Field Service Engineer I

Phoenix, AZ · On-site

$27/hr

Biomedical equipment or medical device experience * Preventive maintenance and calibration experience * Customer-facing field service experience * CMMS or service management software experience

IQVIA

Virtual Customer Engagement Specialist

Phoenix, AZ · On-site

$23 - $26.44/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

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Medical Device Customer Service information

What does a medical device customer service do?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in medical device customer service, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

What is a medical device customer service?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

What are popular job titles related to Medical Device Customer Service jobs in Arizona?

For Medical Device Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Medical Device Customer Service jobs in Arizona look for?

The top searched job categories for Medical Device Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Medical Device Customer Service jobs?

Cities in Arizona with the most Medical Device Customer Service job openings:

Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Medical Device Sales

Gn

Prescott, AZ

$85K/yr

Full-time

Medical

Re-posted 28 days ago

Job description

Medical Device Sales - Prescott, Arizona

Salary Potential:

$2,500/month while training. When licensed compensation and bonus potential is $85,000/year.

Overview:

Founded in 1940, Chicago-based Beltone is part of the GN Hearing Care Group, a global leader in intelligent audio solutions with a unique portfolio of medical, professional and consumer audio solutions. Utilizing advanced technology to produce hearing aid instruments sold in the United States, Canada and over 50 countries worldwide, Beltone provides industry-leading products, services and support for its U.S. hearing care network operating in over 1,500 offices in North America. Beltone remains the most trusted brand for quality products and care among its patients and adults aged 50 and older.

Beltone Arizona is a Private Hearing Healthcare practice locatedin Prescott, Arizona.

If you are looking for a career where you can genuinely make a difference in the lives of others, where you can learn, grow and profit while doing the work you love, you have found it!

We are seeking a Hearing Instrument Trainee for an established patient base that is rapidly growing. For over 85 years, Beltone has been helping the world hear better and has achieved the highest customer care satisfaction rating of over 95%. Our success can be attributed to our focus on putting our patients' needs first while providing unrivaled patient care with an exceptional product.

The tools and support will be provided for you to operate a first-class practice, and you will be provided with ancillary staff to assist you in scheduling and patient care. This opportunity will have a consistent flow of hearing loss Patients for you to evaluate. You will guide patients through the process of diagnostic testing, selection, fitting, and purchasing of hearing instruments according to your patients' lifestyle and level of hearing loss.

You will also work to obtain goals and targets, which have been set according to the plan for your particular location and to ensure repeat and referral business by creating an outstanding experience for every customer. We offer many lead programs, preset appointments, referral programs and many other marketing programs to ensure your success.

We are looking for an individual who shares our passion to help the hearing impaired live richer, fuller lives while enjoying the benefits of a satisfying career. Beltone is a place to do what you love to do, help people hear the way they should. Our team is fun, friendly, driven and most of all,we love helping people hear better.

If you are a team player with excellent people skills, project trustworthiness and confidence and have a sincere desire to help others, we'd really like to talk to you about joining our Beltone Team!

Responsibilities:

Complete hearing evaluations that must include sound field, air and bone conduction, SRT, LDL, and MCL.

Make recommendations to clients as to the make and model of the Beltone product based on their hearing loss situation.

Fit prospective clients with Beltone hearing instruments.

Provide appropriate follow up care for all patients.

Ensure the Belcare promise to every patient.

Manage assigned office, including supervision of Patient Care Coordinator

Maintain a clean work environment.

Ensure Sycle and Cash Management procedures are executed.

Track and provide feedback on all referrals from marketing initiatives.

Follow all Beltone corporate policies, procedures and pricing programs.

Qualifications:

Must pass all the necessary exams to obtain a license to dispense hearing instruments required by Arizona.

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

Join us!

Apply Now

Become part of the Beltone Team today and explore the unlimited possibilities for your career.

We are an Equal Opportunity Employer.

#LI-Beltone

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