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Medical Device Customer Service Jobs (NOW HIRING)

Sentec

Talent Network - Medical Device Sales

As a trusted leader in the medical device industry, we design, manufacture, and support products ... Bring a proactive approach to managing their current and future customers within the healthcare ...

Stratforce And ESP

Conducts excellent product in-servicing and product evaluations that lead to customer conversions ... medical industry Experience with Microsoft Office Suite including Word, Excel, PowerPoint, and ...

TalentBurst, Inc.

Medical Device Assembler

Pleasanton, CA · On-site

$21.50/hr

Perform assembly, repair, and testing operations for medical devices. * Follow written procedures ... TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 ...

Medical Device Manufacturing Co

Be Seen First

Quality Assurance Manager - Medical Device

Pompano Beach, FL · On-site

... of customer complaints and other feedback to assure timely and complete responses to customer ... medical device quality systems requirements, specifically knowledge of current ISO and FDA ...

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How much do medical device customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for medical device customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a Medical Device Customer Service job?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

What are the key skills and qualifications needed to thrive in the Medical Device Customer Service position, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

What are the typical daily tasks for a Medical Device Customer Service representative?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.
More about Medical Device Customer Service jobs
What cities are hiring for Medical Device Customer Service jobs? Cities with the most Medical Device Customer Service job openings:
What states have the most Medical Device Customer Service jobs? States with the most job openings for Medical Device Customer Service jobs include:
What job categories do people searching Medical Device Customer Service jobs look for? The top searched job categories for Medical Device Customer Service jobs are:
Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $38,099 per year, or $18.3 per hour.
Patient Support Specialist - Medical Device

Patient Support Specialist - Medical Device

BioDerm

Largo, FL • Hybrid

$21/hr

Other

PTO

Posted 10 days ago

Job description

Patient Support Specialist -Medical Device (Largo, FL)
$21/hr • Monday-Friday • Hybrid After 90 Days
Help patients confidently use our medical device at home-without bedside lifting or shift work. Use your healthcare experience to guide patients through application, troubleshooting, and daily questions via phone.
What You'll Do
  • Support patients by phone
  • Walk them through device application + troubleshooting
  • Provide clear, calm education to patients & caregivers
  • Document all interactions in our support system
Great Backgrounds
  • CNA (especially LTC)
  • Medical Assistant
  • Healthcare customer service
    No medical device experience needed-full paid training provided.
What We Offer
  • $21/hr
  • Daytime, Monday-Friday schedule
  • Hybrid schedule after 90 days
  • Paid training
  • PTO + Holidays
Why You'll Love It
  • Keep helping patients without the physical strain
  • Predictable hours, supportive team, mission-driven work

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