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Medical Device Customer Service Jobs (NOW HIRING)

Intelas

Medical Device Integration Coordinator

Chicago, IL · On-site

$75K - $80K/yr

Medical Device Integration Coordinator- Chicago, IL Salary: $75,000- $80,000/yr Other Forms of ... Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service ...

VOLT

Medical Device Assembler - 2nd Shift

Irvine, CA · On-site

$9/hr

Maintain a positive, team-oriented attitude when interacting with internal and external customers ... Prior experience as a Medical Device Assembler or Production Assembler preferred. * Previous ...

Ultimate LLC

Customer Service

Henderson, NV · On-site

$23/hr

Experience with SPS Fulfillment and prior experience in the medical device industry are considered ... Provide excellent customer service by promptly addressing customer inquiries via phone and email ...

Intelas

Medical Device Integration Analyst

Manhattan, NY · On-site

$75K - $85K/yr

Medical Device Integration Analyst- NY, NY Salary: $75,000- $85,000/yr Other Forms of Compensation ... Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service ...

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Medical Device Customer Service information

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How much do medical device customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical device customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a medical device customer service?

A Medical Device Customer Service job involves assisting customers, healthcare professionals, and patients with inquiries about medical devices. Responsibilities typically include troubleshooting device issues, processing orders and returns, ensuring regulatory compliance, and providing product training or guidance. Strong communication skills and knowledge of medical devices are essential to effectively support customers and resolve concerns.

What does a medical device customer service do?

As a Medical Device Customer Service representative, your daily responsibilities often include responding to inquiries from healthcare professionals and patients, assisting with order processing, troubleshooting device issues, and coordinating with technical teams for advanced support. You'll frequently use CRM systems to track interactions and manage follow-ups while ensuring compliance with healthcare regulations and company protocols. Additionally, you may provide product education and documentation support to customers. The role often involves collaborating closely with sales, logistics, and regulatory teams to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in medical device customer service, and why are they important?

To excel in a Medical Device Customer Service role, you need a solid understanding of medical device products, problem-solving abilities, and experience in customer support or healthcare environments. Familiarity with CRM software, order management systems, and sometimes basic regulatory knowledge or relevant certifications is often expected. Outstanding verbal and written communication, patience, and an ability to handle stressful situations with professionalism are key soft skills for this role. These competencies are vital for ensuring customer satisfaction, accurate information exchange, and timely resolution of issues in a regulated industry.

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What cities are hiring for Medical Device Customer Service jobs?

Cities with the most Medical Device Customer Service job openings:

What states have the most Medical Device Customer Service jobs?

States with the most job openings for Medical Device Customer Service jobs include:

What job categories do people searching Medical Device Customer Service jobs look for?

The top searched job categories for Medical Device Customer Service jobs are:

Medical Device Customer Service jobs near you
Infographic showing various Medical Device Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Medical Device Sales Representative - 80

Rep-Lite

Long Beach, CA • On-site

$100K - $105K/yr

Full-time

Re-posted 29 days ago

Job description

Medical Device Sales Representative | Orange County, CA
Orange County, San Fernando Valley, South Bay & Gateway Cities | Field-Based
Own a High-Growth Surgical Territory. Build Relationships. Earn Up to $225K.
Rep-Lite is partnering with an established surgical medical device manufacturer to identify a high-performing Medical Device Sales Representative to drive growth across Orange County, the San Fernando Valley, South Bay, and the Gateway Cities.
This is an outstanding opportunity for an experienced surgical sales professional who enjoys developing new business, building strong surgeon relationships, and managing their territory with the autonomy of an entrepreneur.
You'll represent an innovative portfolio of capital equipment and disposable surgical technologies trusted by surgeons for nearly 40 years while joining a growing organization where top performers are recognized, supported, and rewarded.
Compensation
  • Base Salary: $100,000-$105,000
  • On-Target Earnings: Up to $225,000
  • Monthly uncapped commission
  • Initial commission guarantee
  • Monthly vehicle stipend
  • Mileage reimbursement
  • Monthly phone stipend
  • Laptop, demo equipment, and company support provided
  • Full benefits through Rep-Lite
Territory
This is a home-based, field sales position covering Orange County, the San Fernando Valley, South Bay, and the Gateway Cities.
Approximately 50% local travel throughout the assigned territory.
Why This Opportunity?
This territory offers significant opportunity to expand market share and develop new business.
You'll work directly with surgeons, operating room staff, hospital leadership, and supply chain professionals to introduce technologies that improve clinical outcomes and operating room efficiency.
Your product portfolio is utilized across multiple surgical specialties, including:
  • General Surgery
  • Vascular Surgery
  • Plastic Surgery
  • Trauma
  • Urology
  • Colorectal Surgery
  • Robotic Surgery

If you're motivated by building relationships, winning new business, and creating long-term growth, this role offers the opportunity to make a meaningful impact while maximizing your earning potential.
What You'll Do
As the Medical Device Sales Representative, you'll own your business from prospecting through long-term account management.
Responsibilities include:
  • Develop new business throughout the assigned territory.
  • Build relationships with surgeons, operating room personnel, administrators, and supply chain leaders.
  • Sell both capital equipment and disposable surgical products.
  • Conduct clinical product demonstrations and evaluations.
  • Support product trials and provide in-service education.
  • Develop physician champions within key accounts.
  • Navigate Value Analysis Committee (VAC) and capital purchasing processes.
  • Execute strategic territory growth plans.
  • Maintain an active sales pipeline and CRM documentation.
  • Represent the company at conferences, educational programs, and industry events.
What We're Looking For
  • 5+ years of medical device sales experience within surgical or operating room environments.
  • Proven success selling into hospitals and ambulatory surgery centers.
  • Experience calling directly on surgeons.
  • Experience selling capital equipment, disposable medical devices, or both.
  • Strong business development and prospecting skills.
  • Demonstrated history of exceeding sales quotas.
  • Excellent presentation, negotiation, and closing abilities.
  • Ability to travel throughout the assigned territory.
  • Bachelor's degree preferred.
Highly Preferred Experience
Candidates with experience selling any of the following are encouraged to apply:
  • Surgical capital equipment
  • Operating room equipment
  • Robotic surgery
  • Surgical navigation
  • General surgery products
  • Vascular products
  • Plastic surgery devices
  • Energy devices
  • Electrosurgery
  • Trauma products
  • Urology
  • Colorectal surgery technologies

Experience launching new products or growing underdeveloped territories is highly valued.
You'll Excel Here If You...
  • Enjoy hunting for new business opportunities.
  • Thrive in the operating room environment.
  • Build credibility quickly with surgeons and hospital leadership.
  • Prefer autonomy and ownership over micromanagement.
  • Take pride in growing your territory like your own business.
  • Are competitive, organized, and highly self-motivated.
  • Enjoy selling clinically complex solutions that improve patient care.
Why Apply?
This is an opportunity to join a respected surgical medical device company with an established reputation while taking ownership of a territory with substantial growth potential.
If you're looking for the opportunity to build your business, earn exceptional income, and represent innovative surgical technologies that make a difference for surgeons and patients alike, we'd love to speak with you.
Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.
If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.
Thank you for your interest in Rep-Lite and good luck in your search!
***"Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Rep-Lite uses automated notetaking tools and interviews may be transcribed.

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