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Part Time Customer Support Jobs in Florida (NOW HIRING)

David's Bridal, LLC.

Part Time Customer Service

Tampa, FL · On-site

$15 - $18.24/hr

The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily ... Now that we've popped the question, please say "I do". Part Time Benefits Include: * Rewarding ...

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Part Time Customer Support information

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Florida? The most popular types of Customer Support jobs in Florida are:
What cities in Florida are hiring for Part Time Customer Support jobs? Cities in Florida with the most Part Time Customer Support job openings:
Part Time Customer Support jobs near you
Part-Time Customer Escalation Representative

Part-Time Customer Escalation Representative

Corestream

Tampa, FL • Hybrid

$15 - $20.25/hr

Part-time

Posted 5 days ago

Job description

Part-Time Customer Escalation Representative
Hybrid / Customer Support / Part-Time (evening hours)
Corestream is seeking a Part-Time Customer Escalation Representative to ensure all customer inquiries and needs are addressed promptly and professionally. In this role, you will be responsible for delivering efficient and courteous service by managing, coordinating, and overseeing specific customer programs and processes. If this sounds like you, read on...
Location: Corestream is headquartered in Tampa, FL. This is a hybrid role, requiring time in the office at least one day per week.
Responsibilities:
  • Heavy phone use to answer customer inquiries with a high degree of accuracy, efficiency and courtesy
  • Requires a significant amount of computer data entry and navigation
  • The ability to establish and maintain good relations with customers by providing courteous, efficient and professional service is a must
  • Displays a positive attitude to ensure customer satisfaction
  • Follows quality system procedures and processes
  • Recognize, research, isolate and resolve customer inquiries
  • Type and enter information into a database while a customer is speaking
  • Must be able to provide clear, concise ticket documentation
  • Reviews and updates information in an internal data system
  • Maintain up-to-date knowledge of products and customer entitlement options to provide proper information to customers
  • Set appropriate expectations when calls cannot be handled immediately and follow through to completion
Recipe for Success:
  • A High School Diploma required
  • An active 2-15 Life, Health and Variable Annuity License is required
  • 2+ years of experience working in a call center environment
  • Good written and verbal communication skills are essential
  • Excellent telephone skills: position communicates with many individuals, both internally and externally
  • Must have the demeanor and temperance to work effectively in a customer service and fast paced environment
  • Collaborative team player
  • Effective problem-solving skills, exceptional organizational and multitasking abilities
  • Excellent decision-making skills and ability to perform complicated tasks, attention to detail
  • Basic knowledge of Microsoft applications, especially Word and Excel
Corestream is a fast-growing, cutting-edge financial and benefits technology company. We are an industry leader in the delivery of Voluntary Benefits; our proprietary software is the engine for large, Fortune-500 companies to easily and cost-effectively offer unlimited Voluntary Benefits to its employees through payroll deduction.
We have a driven, flexible, and fun team and offer competitive compensation and benefit packages. Although we are over ten years old, we still have a “start-up” culture and when we are in the office we have a casual dress code, free snacks and beverages, and Wednesday lunches are on the house.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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