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Entry Level Customer Support Jobs in Florida (NOW HIRING)

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

FDOT Job 2220 Customer Support Technician, Entry Level PR980346-R196880 Client: Florida Department of Transportation (FDOT) Work Location: FDOT Jacksonville Office Contract Duration:ASAP - June 30 ...

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Florida? The most popular types of Customer Support jobs in Florida are:
What are popular job titles related to Entry Level Customer Support jobs in Florida? For Entry Level Customer Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Florida look for? The top searched job categories for Entry Level Customer Support jobs in Florida are:
What cities in Florida are hiring for Entry Level Customer Support jobs? Cities in Florida with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Entry Level Customer Service Assistant

Bocatti Experience

Miami, FL • On-site

$18 - $28/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Us

Bocatti Experience is a hospitality and events company offering curated dining experiences, catering services, and private events. We are committed to providing a professional and welcoming experience for every client and guest. We are currently seeking a dependable Entry Level Customer Service Assistant to support our operations in Miami.


Position Overview

The Entry Level Customer Service Assistant serves as a primary point of contact for clients and guests. This role focuses on assisting with inquiries, reservations, event-related questions, and general customer support while ensuring a positive and professional experience.


Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist with reservations, bookings, and basic scheduling support
  • Address customer questions and concerns in a professional manner
  • Document customer interactions and update internal records
  • Coordinate with event, kitchen, and service teams as needed
  • Support front-of-house operations during events when required
  • Follow company policies and customer service standards
Qualifications
  • Previous customer service or hospitality experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and remain organized
  • Comfortable using basic computer systems and scheduling tools
  • Ability to work evenings and weekends as required
  • Professional demeanor and problem-solving mindset
Schedule & Compensation
  • Employment Type: Full-time or part-time
  • Schedule:Typical workdays Monday-Friday
  • Standard shifts: 8 hours

Compensation:$18.00 - $28.00 per hour, depending on experience

  • Overtime opportunities during peak event periods