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Customer Support Associate Jobs in Florida (NOW HIRING)

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Celsius

Customer Support Associate

Boca Raton, FL

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · Remote

$16.25 - $22.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · Remote

$16.25 - $22.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Tampa, FL · Remote

$16.50 - $22.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Miami, FL · Remote

$16.75 - $23/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Sunshine Photo & Electronics

Be Seen First

Warehouse & Customer Support Associate

Davie, FL · On-site

$15.25 - $18/hr

Sunshine Photo & Electronics is looking for a dependable and motivated Warehouse & Customer Support Associate to join our team. This role combines warehouse operations, customer service, inventory ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office ... Or a Bachelor or Associate degree in Computer Science, Information Technology or a closely related ...

MAKE

Customer Support Manager

Tampa, FL

Lead and manage a team of Customer Support Associates, including hiring, onboarding, and performance management * Oversee daily support operations across email, chat, and ticketing systems * Ensure ...

MAKE

Customer Support Manager

Orlando, FL

Lead and manage a team of Customer Support Associates, including hiring, onboarding, and performance management * Oversee daily support operations across email, chat, and ticketing systems * Ensure ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Florida

Customer Support Associate information

See Florida salary details

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How much do customer support associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer support associate in Florida is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Florida? The most popular types of Customer Support jobs in Florida are:
What are popular job titles related to Customer Support Associate jobs in Florida? For Customer Support Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Florida look for? The top searched job categories for Customer Support Associate jobs in Florida are:
What cities in Florida are hiring for Customer Support Associate jobs? Cities in Florida with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,113 per year, or $15 per hour.
Customer Support Associate

Customer Support Associate

ttg Talent Solutions

Miami, FL • On-site

Full-time

Posted 25 days ago

Job description

Customer Support Associate
Location: Miami, FL (On-site)
Job Type: Temp to Perm
Schedule: Monday - Friday | 9:00 AM - 5:00 PM
Compensation: $24 - $27 per hour DOE
Start Date: ASAP

Position Summary
We are seeking a highly organized and customer-focused Customer Coordinator to join a growing customer support team. This position plays a key role in delivering exceptional service by coordinating customer requests, managing service orders, maintaining accurate documentation, and supporting operational processes from initial inquiry through invoicing.
The ideal candidate thrives in a fast-paced environment, communicates effectively with internal and external stakeholders, and demonstrates excellent attention to detail while managing multiple priorities.
Key Responsibilities
  • Serve as the primary point of contact for customer inquiries regarding products, services, and order status.
  • Coordinate customer service requests and service bookings while ensuring timely follow-up.
  • Identify opportunities to provide additional products or services through appropriate upselling and cross-selling.
  • Assist with proactive planning and coordination of customer service schedules.
  • Coordinate spare parts requests and related documentation.
  • Create and process customer orders, invoices, and supporting documentation using ERP systems.
  • Maintain accurate customer, order, and service data within company systems.
  • Monitor order progress and communicate updates to customers and internal teams.
  • Assist in resolving customer concerns, complaints, and non-conformance reports (NCRs), ensuring timely documentation and follow-up.
  • Ensure compliance with company procedures, quality standards, and operational guidelines.
  • Collaborate closely with sales, operations, and customer support teams to ensure a seamless customer experience.
  • Perform additional administrative and customer support duties as assigned.

Qualifications
  • High School Diploma or GED required; additional education in Business Administration or a related field is a plus.
  • Previous experience in customer service, customer support, order management, or administrative coordination preferred.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Customer-oriented mindset with strong problem-solving abilities.
  • Experience working with ERP systems (SAP experience preferred).
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Experience supporting service-based operations or technical products is a plus.
  • Ability to work collaboratively across departments.

At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
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