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Customer Support Associate Jobs in Florida (NOW HIRING)

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Crosstrain and provide support in multiple capacities within the Team Qualifications * 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred * Strong Customer Service ...

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

FDOT Job 2220 Customer Support Technician, Entry Level PR980346-R196880 Client: Florida Department ... Associate Degree with at least 25% coursework in Information Technology Technical Skills * Windows ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Crosstrain and provide support in multiple capacities within the Team Qualifications * 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred * Strong Customer Service ...

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer ... An Associate's or Bachelor's degree in Communications, Business Administration, or similar course ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Crosstrain and provide support in multiple capacities within the Team Qualifications * 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred * Strong Customer Service ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Crosstrain and provide support in multiple capacities within the Team Qualifications * 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred * Strong Customer Service ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Crosstrain and provide support in multiple capacities within the Team Qualifications * 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred * Strong Customer Service ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Crosstrain and provide support in multiple capacities within the Team Qualifications * 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred * Strong Customer Service ...

The Hello Team

Customer Support Specialist

Naples, FL · Remote

$17 - $22.75/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer ... An Associate's or Bachelor's degree in Communications, Business Administration, or similar course ...

My3Tech Inc

Customer Support Tech

Jacksonville, FL · On-site

$17 - $23/hr

Hello Associates, ***Greetings from My3Tech*** Position: Customer Support Tech Location: Jacksonville, FL 32216 (Onsite) Duration: 12+ Months • Provide computer and user support including, but not ...

Apex Informatics

Customer Support Analyst,

Bartow, FL · On-site

OR 1 year of experience providing customer service and technical support with Microsoft Office 365 ... OR Associate degree in from an accredited college or university with at least 25% of the completed ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Florida

Customer Support Associate information

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How much do customer support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer support associate in Florida is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Florida? The most popular types of Customer Support jobs in Florida are:
What are popular job titles related to Customer Support Associate jobs in Florida? For Customer Support Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Florida look for? The top searched job categories for Customer Support Associate jobs in Florida are:
What cities in Florida are hiring for Customer Support Associate jobs? Cities in Florida with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,113 per year, or $15 per hour.

Customer Support Coordinator

Titan America

Deerfield Beach, FL • On-site

$18.25 - $23/hr

Other

Re-posted 3 days ago

Titan America rating

6.6

Company rating: 6.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Customer Support Coordinator

Titan America, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a Customer Support Coordinator for TITAN in Deerfield Beach, Florida. Titan America is a part of the TITAN Group, which has expanded its production and distribution operations into 13 countries, employing more than 5,500 employees.

This salaried non-exempt position reports to the Administrations Manager in Admin Team. The Customer Support Coordinator will be the administrative support function in all things driven by customers; billing, sales, to name a few.

Responsibilities
  • Communication and follow up with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, customer care creating a relationship that makes the individual feel like they are the most important and top priority
  • Manage all aspects of customer accounts, to include research and resolution of billing issues, as well as follow-up of product returns and load diversions
  • Use problem solving techniques to resolve issues, know when to engage others
  • Use of SAP, JWS, software
  • Set up and maintain customer master price list for external and internal sales in system
  • Maintain all customer master files as it pertains to fuel surcharge, freight, setting up new ship to locations
  • Run weekly and monthly reports; utilizing environmentally friendly methods of distributing to internal customers
  • Request proof of deliveries from haulers; coordinate with Logistics Department on all freight related matters
  • Copy, file, search archives and retrieve tickets for assigned accounts
  • Crosstrain and provide support in multiple capacities within the Team
Qualifications
  • 2-3 years administrative experience and Associate's degree/Bachelor's degree preferred
  • Strong Customer Service or accounting-related experience preferably in a Sales environment
  • Analytical and communication skills to deliver best results
  • Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP)
  • A good listener, ability to solve problems with minimal supervision
  • High energy and proactive when a customers needs assistance, often delivering more than what was required
  • Strong team concept skills required
  • Ability to work well under pressure and meet deadlines; strong time management and strong organizational skills required
  • Ability to prioritize work projects
  • Flexible, interested in trying new techniques; coachable

Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

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