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Customer Support Associate Jobs in Riverview, FL

Essence Journey

Remote Customer Support Associate

Tampa, FL · Remote

$16.50 - $22.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

MAKE

Customer Support Manager

Tampa, FL · On-site

Lead and manage a team of Customer Support Associates, including hiring, onboarding, and performance management * Oversee daily support operations across email, chat, and ticketing systems * Ensure ...

Apex Informatics

Customer Support Analyst,

Bartow, FL · On-site

OR 1 year of experience providing customer service and technical support with Microsoft Office 365 ... OR Associate degree in from an accredited college or university with at least 25% of the completed ...

Chico's FAS, Inc.

Support Associate - Soma

Tampa, FL · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Ellenton, FL · On-site

$15 - $19.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Tampa, FL

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Sarasota, FL

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Tampa, FL · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Ellenton, FL

$15 - $19.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Tampa, FL

$15.50 - $20/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Kapitus

Partner Support Associate I

Tampa, FL

$55K/yr

... kapitus.com The Partner Support Associate is a cross-functional role in the Channel Sales ... Respond to/initiate "customer service" type inquiries from partners - i.e. - balance inquiries ...

Fit2Run

Store Support Associate Tampa International

Tampa, FL · On-site

$13.75 - $17/hr

Position Summary The Store Support Associate (SSA), also known as the Receiver, is responsible for ... They help team members locate products quickly and may provide basic customer assistance when ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Riverview, FL

Customer Support Associate information

See Riverview, FL salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer support associate in Riverview, FL is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Riverview, FL? The most popular types of Customer Support jobs in Riverview, FL are:
What are popular job titles related to Customer Support Associate jobs in Riverview, FL? For Customer Support Associate jobs in Riverview, FL, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Riverview, FL look for? The top searched job categories for Customer Support Associate jobs in Riverview, FL are:
What cities near Riverview, FL are hiring for Customer Support Associate jobs? Cities near Riverview, FL with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Riverview, FL as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,134 per year, or $17.9 per hour.

Remote Customer Support Associate

Essence Journey

Tampa, FL • Remote

$16.50 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the Role:

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

*Provide timely, professional support to clients via email, chat, and phone

*Assist with scheduling, follow-ups, and general administrative tasks

*Maintain accurate records and document client interactions

*Collaborate with internal teams to resolve issues and improve overall client satisfaction

*Identify opportunities to enhance processes and improve the client experience


Qualifications:

*Strong written and verbal communication skills

*Excellent organizational and multitasking abilities

*Comfortable using digital tools, email, and chat platforms for remote work

*Ability to work independently while managing priorities effectively

*Previous experience in customer service, administration, or support is a plus but not required

Benefits:

*Flexible remote work schedule

*Professional development opportunities and access to training programs

*Collaborative and supportive team culture

*Access to company resources and tools to ensure success

*Exclusive employee perks

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Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

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