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Customer Support Associate Jobs in Florida (NOW HIRING)

Aspire Fiber

Customer Support Specialist

Lake Mary, FL · On-site

$17 - $23/hr

High school diploma or equivalent required; associate's degree a plus. * 1+ years of customer service experience, preferably in telecom, ISP, or a technical support environment. * Basic understanding ...

Tory Burch

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch

$16 - $20.50/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new talent to join our network for providing our ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new talent to join our network for providing our ...

Tory Burch LLC

Support Associate

Orlando, FL · On-site

$15.75 - $20.50/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch

Support Associate

Boca Raton, FL · On-site

$16.25 - $21/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Fit2Run

Store Support Associate

Miramar Beach, FL · On-site

$13.50 - $16.75/hr

Position Summary The Store Support Associate (SSA), also known as the Receiver, is responsible for ... They help team members locate products quickly and may provide basic customer assistance when ...

Fit2Run

Store Support Associate

Miramar Beach, FL · On-site

$17.50/hr

Position Summary The Store Support Associate (SSA), also known as the Receiver, is responsible for ... They help team members locate products quickly and may provide basic customer assistance when ...

Tory Burch LLC

Support Associate

Sunrise, FL · On-site

$16.25 - $21/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Tory Burch

Support Associate

Orlando, FL · On-site

$15.75 - $20.50/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

Support Associate

Boca Raton, FL · On-site

$16.25 - $21/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Jackson Hewitt

Rehire Client Support Associate

Callahan, FL · On-site

$15.50 - $21.25/hr

... customer service-oriented environment with excellent communication skills. If you enjoy building ... Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Florida

Customer Support Associate information

See Florida salary details

$8

$14

$21

How much do customer support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer support associate in Florida is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Florida? The most popular types of Customer Support jobs in Florida are:
What are popular job titles related to Customer Support Associate jobs in Florida? For Customer Support Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Florida look for? The top searched job categories for Customer Support Associate jobs in Florida are:
What cities in Florida are hiring for Customer Support Associate jobs? Cities in Florida with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,113 per year, or $15 per hour.

Customer Support Specialist

Aspire Fiber

Lake Mary, FL • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 2 days ago

Job description

About Aspire Fiber
Aspire Fiber is a locally rooted internet service provider dedicated to bringing fast, reliable, fiber-optic connectivity to homes and businesses in the communities we serve. We believe access to high-quality internet shouldn't be complicated or frustrating - it should just work, and when it doesn't, our customers deserve real help from real people.
Built on a foundation of transparency, technical excellence, and genuine care for the communities we serve, Aspire Fiber is growing fast and investing heavily in our network, our people, and our customer experience. We're looking for team members who share our commitment to doing right by our customers and want to grow with us as we expand.
About the Role
The Customer Support Specialist serves as the first point of contact for customers, providing timely and professional assistance with service inquiries, billing questions, technical troubleshooting, and account management. This role requires strong communication skills, problem-solving ability, and a customer-first mindset.
Key Responsibilities
  • Respond to customer inquiries via phone, email, chat, or ticketing system.
  • Troubleshoot internet connectivity, modem/router issues, and basic network problems.
  • Assist customers with account updates, service upgrades/downgrades, and billing inquiries.
  • Document customer interactions accurately in CRM/ticketing systems.
  • Escalate complex technical issues to Tier 2/Network Operations when necessary.
  • Educate customers on products, services, and self-service tools.
  • Follow up to ensure resolution and customer satisfaction.
  • Maintain knowledge of ISP services, policies, and troubleshooting procedures. Other duties as assigned.

Qualifications
  • High school diploma or equivalent required; associate's degree a plus.
  • 1+ years of customer service experience, preferably in telecom, ISP, or a technical support environment.
  • Basic understanding of internet connectivity, networking concepts, and modem/router hardware.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to stay calm under pressure.
  • Comfortable working with CRM/ticketing systems.
  • Ability to multitask across phone, email, and chat channels.
  • Flexibility to work evenings, weekends, or holidays as needed based on business demands.

Preferred Skills
  • Experience with fiber-optic internet service or ISP billing platforms.
  • Familiarity with common home networking troubleshooting steps.
  • Bilingual (English/Spanish) a plus.

What we offer
  • Competitive salary and benefits package.
  • Medical, Dental, Vision, Long Term Disability, Short Term Disability and Voluntary Buy Up of Life Insurance
  • Paid time off
  • Parental Leave
  • Team Building events
  • Opportunities for professional development and career advancement within a fast-growing telecommunications company.
  • A dynamic and innovative work environment that fosters collaboration and growth.

Salary Description
$17.00-$23.00/hr

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