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Customer Support Associate Jobs in Florida (NOW HIRING)

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new talent to join our network for providing our ...

Support Associate

Tampa, FL

$16 - $20.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

FDOT Job 2220 Customer Support Technician, Entry Level PR980346-R196880 Client: Florida Department ... Associate Degree with at least 25% coursework in Information Technology Technical Skills * Windows ...

Position Summary The Store Support Associate (SSA), also known as the Receiver, is responsible for ... They help team members locate products quickly and may provide basic customer assistance when ...

New

Customer Support Specialist

Naples, FL · Remote

$17 - $22.75/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer ... An Associate\'s or Bachelor\'s degree in Communications, Business Administration, or similar course ...

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer ... An Associate's or Bachelor's degree in Communications, Business Administration, or similar course ...

Customer Support Tech

Jacksonville, FL

$17 - $23/hr

Hello Associates, ***Greetings from My3Tech*** Position: Customer Support Tech Location: Jacksonville, FL 32216 (Onsite) Duration: 12+ Months • Provide computer and user support including, but not ...

OR 1 year of experience providing customer service and technical support with Microsoft Office 365 ... OR Associate degree in from an accredited college or university with at least 25% of the completed ...

... supporting Microsoft Office 365 and Windows 10 or above, OR * CompTIA A+, CompTIA Net+, or MCDST ... Associate or Bachelor's degree in Computer Science, Information Technology, or related field Scope ...

An Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field is ... Key Skills Desktop support, technical troubleshooting, customer service, help desk support ...

An Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field is ... Key Skills Desktop support, technical troubleshooting, customer service, help desk support ...

Support Associate - PT

Ocala, FL · On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

Support Associate II Category: Business Analysis (functional and technical) Main location: United ... customers in a front facing capacity, and have the ability to work as a team in a fast-paced ...

Support Associate - Part Time

Wesley Chapel, FL

$14.75 - $19.25/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... Support merchandising and store fulfillment teams with floor sets, product presentations ...

$17.25 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Customer Support Technician

Tallahassee, FL

$15.75 - $21.50/hr

Provide Tier I support for software and hardware issues. * Diagnose and resolve problems using ... Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science ...

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Customer Support Associate information

See Florida salary details

$8

$14

$21

How much do customer support associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer support associate in Florida is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.26 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Florida? The most popular types of Customer Support jobs in Florida are:
What are popular job titles related to Customer Support Associate jobs in Florida? For Customer Support Associate jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Customer Support Associate jobs? Cities in Florida with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Florida as of June 2026, with employment types broken down into 64% Full Time, 30% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,113 per year, or $15 per hour.

Support Associate (Remote)

Aquatis LLC

Kissimmee, FL • On-site, Remote

$15 - $19.50/hr

Internship

Posted 15 days ago


Job description

United States - Support Associate (Remote)
Interested in providing support to our customers? Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help!
Aquatis LLC is searching for brand new talent to join our network for providing our customers a great customer experience.
Associate Responsibilities
  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality.
  • Being able to work an assigned schedule that falls within our operating hours is required and expected.
  • Answer customer queries/questions in a timely manner.

Customer Focus
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events

Problem Solving Skills
  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks
  • Ability to approach problems logically and rationally
  • Action-oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet the business needs
  • Ability to maintain composure in highly escalated situations

Technical Requirements
  • Ability to use the Multicraft control panel software.
  • Ability to use the WHMCS billing system.

Other Requirements
  • Must be 16 years or older to apply